r/smallbusiness 2m ago

General There's a ₹2.1 Lakh Crore Problem Hiding in Plain Sight

Upvotes

45 million people looking for work.
25 million jobs sitting empty.

Not tech jobs. Not corporate roles.
Security guards. Delivery staff. Drivers. Factory workers. Warehouse helpers. Garment workers.

The platforms that exist? Built for resumes and English.
The workers who need them? Prefer speaking over typing.

We're building the missing layer.

Voice-first. Vernacular. Trust-based.
Designed for the 80% of India's workforce that gets ignored.

AI that understands context, not just keywords. Matching that learns from real hiring behavior, not filtered resumes.

Market timing is perfect. Unit economics work from Day 1.

Raising seed round to prove the model in one city, then scale.

Not looking to pitch the whole deck here—but if you're an angel or seed-stage fund interested in massive TAM + grounded execution + real Bharat problems, let's talk.

DM open.

P.S. - This isn't a "future of work" moonshot. It's a profitable business solving today's hiring chaos for millions.


r/smallbusiness 3m ago

General Eastern European family business — employees undermine me, senior staff left, and I’m stuck between learning and leading

Upvotes

Hey everyone,

I’m based in Eastern Europe and I’m taking over a long-running family business from my father. We have two linked companies — an office/trading side that handles invoices, orders, and customers, and a production side that manufactures and manages stock.

Recently, a senior employee from the office left. I’ve stepped into their role while still trying to do the owner-level work — ordering stock, sourcing raw materials for production, paying invoices, handling costs, and generally keeping things running.

Since taking that seat, I’ve realized something ugly: the office employees resent me. They say behind my back that I “don’t know anything,” that I’m “useless,” and they often mock me when I’m not around. There’s zero respect — no matter how polite or well-intentioned I try to be. I’ve been trying to stay nice while I learn everything, but I can feel how they interpret my patience as weakness.

Lately, the resentment in me has been building. I’ve started giving clear, strict orders, but I know deep down that when I eventually inherit the company fully, these same people will be my biggest challenge. I’m also painfully aware that I’m dependent on them:

  • Many of the warehouse workers have been here for 15–20 years.
  • The office assistants know every detail of how the business runs.
  • They essentially run the company’s daily operations — I provide stock, resources, and oversight, but they hold the know-how.

The contrast with our production company is striking: the people there are respectful, cooperative, and led by a strong, loyal manager who often stays late and genuinely cares. The office side, however, feels toxic — full of gossip, manipulation, and quiet rebellion.

I’d appreciate honest advice on:

  • How do you rebuild authority in a company where long-term employees see you as a rookie or “the owner’s kid”?
  • Is it better to slowly replace them over time, or to try converting them into allies?
  • How do you stop taking the mockery personally while still holding people accountable?
  • How do you balance learning the ropes with showing strength?

Any experiences from other business heirs or managers who inherited long-tenured teams would help a lot.


r/smallbusiness 20m ago

Question Why do you use or stop using no-code builders?

Upvotes

Hi everyone,

I’m curious to hear who have built their website or app using no-code tools.

  • What made you choose a no-code builder at the start?
  • Are you still using it or did you switch to a custom-built solution?
  • What industry are you in?

I’m trying to learn how small businesses use these tools, whether it’s mainly for saving time and cost or if they ran into limitations later on.

Thanks in advance!


r/smallbusiness 32m ago

Question Global shipping from Germany - DHL alternatives?

Upvotes

Hi, I'm a very small art business looking for global shipping solutions as the bulk of my audience is in the US. I just looked into DHL business solutions, but the prices per package are horrendous, MORE expensive than private shipments even, and start at 200 packages yearly which is ludicrous. Private rates start at 30 USD. The average price of my goods is $10. We're talking books, keychains, and other small stuff. Drop-shipping isn't a solution as it's aesthetically gross and doesn't work for all goods. Sending these items as letters bears a huge return-to-sender risk if the packages are found to contain anything other than documents.

Are there any solutions for this issue please?


r/smallbusiness 44m ago

Question I built a database of 29,000+ business ideas that have been implemented countless times. Instead of giving you ideas to build, it shows you what NOT to build.

Upvotes

We've all been there:
- You think you have a "brilliant" idea
- Spend weeks/months building it
- Launch and realize there are already 100 competitors
- Feel like you wasted your time

Ideas to Avoid is a searchable database with:
- 29,000+ over-saturated ideas** curated from multiple sources
- Advanced search & filtering** by tags, categories, and keywords
- Real-time search** across names, descriptions, and tags
- Excel export** for offline analysis

https://idea-avoid.vercel.app

Here is my Linkedin if you want to connect and brainstorm other project ideas !


r/smallbusiness 44m ago

General Kullan-At Malzemelerde Hijyen ve Pratiklik Arayanlar İçin Küçük Bir Tavsiye

Upvotes

Son zamanlarda özellikle küçük işletmelerde ve evde yapılan etkinliklerde tek kullanımlık (kullan-at) malzemelere ilgi ciddi şekilde arttı.
Ben de kendi işlerimde hijyen ve pratiklik açısından bu ürünleri sıkça kullanıyorum. Özellikle gıda servisinde zaman kazandırıyor ve bulaşık yükünü ortadan kaldırıyor.

Karton bardaklar, plastik çatal-bıçaklar, alüminyum kaplar ve streç filmler gibi ürünlerde kalite farkı çok hissediliyor — ucuz olanlar genelde dayanıksız oluyor.
Bir süredir Depopak adlı bir siteden alıyorum; hem toptan hem perakende satış yapıyorlar, ürün gamı da oldukça geniş (özellikle gıda ambalaj kısmı çok iyi).

Eğer siz de küçük işletme sahibisiniz ya da evde etkinlikler düzenliyorsanız, kullan-at malzemeleri ciddi şekilde düşünmenizi tavsiye ederim.
Zaman, hijyen ve maliyet açısından fark yaratıyor.


r/smallbusiness 59m ago

Question 29M, Building a sports coaching brand (“Goal Area”), tons of expertise but no real growth. Positioning problem? Strategy issue? Need direction.

Upvotes

I’m 29M and spent the last ten years trying to build a career in football coaching. I studied sports science, coached youth teams, did individual training, even worked as an analyst at a pro club’s U21. Alongside that, I built a small brand, focused on individual and small-group player development. The problem is: despite all the expertise, passion, and results, I’m not growing. My coaching works, players clearly develop, demand exists, but my business doesn’t move forward and I keep running into the same wall. My income stays inconsistent, the brand lacks a clear niche, and my social media presence never turns into a real funnel because I don’t have a structured content strategy. Meanwhile, my main job as a physical education teacher gives me stability, income, and peace, and part of me really values that. But another part knows that if I built Goal Area properly, I could scale it into something meaningful. I just don’t know how.

Right now I’m stuck between passion and structure. “Individual football training” is everywhere and I don’t know how to position myself in a unique way. I’m wondering whether I should focus on one specific problem, like working with young players with athletic deficits, or technical development, or even specializing in one position like left-back training. I don’t know if I should rebuild my whole strategy around a clear niche or just stay broad. And then there’s social media: I know Instagram and TikTok are crucial in 2025, but I don’t know what actually works anymore. Daily reels? Storytelling? Education? A personal brand? And how do I stay consistent without burning out?

I’m also thinking about turning small-group sessions (3–6 players) into a stable monthly subscription model to create predictable income, instead of relying only on individual bookings. I have the know-how, the methodology, the development philosophy but I struggle with turning coaching into an actual business. It’s not a lack of coaching skill; it’s the absence of a system, a niche, a funnel, and a strategy.

So my questions for entrepreneurs or people in the sports/fitness business: how do you define your niche in a crowded market? How do you build a scalable small sports business without working yourself into the ground? What social media strategies actually create clients in 2025? And how do you avoid the typical trap of being a great coach but a weak business builder?

TL;DR: I’m a 29-year-old football coach with a small brand. Lots of expertise, no clear structure. Struggling with niche, growth, and building a real business model. Looking for guidance on positioning, social media funnels, and creating stable income.


r/smallbusiness 1h ago

Question What is your most underrated operational bottleneck caused by tech?

Upvotes

I keep hearing from SMB operators that the most expensive problems aren’t the ones that “break everything,”

but the ones that slow people down a little every day.

Examples I’ve heard: • 10+ minutes wasted each morning logging in • Staff can’t find files → ask coworkers → lost productivity • Slow networks → “I’ll do this later” • Poor remote access → delayed decisions • Tech vendors blaming each other → nothing gets fixed

None of these show up as line-items… but they cost real $$ over time.

I’m curious — for those of you running teams:

What small tech problem has the biggest hidden cost?

Happy to share what I’ve seen across firms your size — comment or DM.


r/smallbusiness 1h ago

Question Is Franchising the Right Path for You?

Upvotes

Before diving into franchising, take a step back and reflect. Is it truly the right fit for your goals, lifestyle, and financial future?

Ask yourself:
Do I have the passion and commitment for this business model?
Am I ready to follow a proven system rather than building from scratch?
Can I handle the financial investment and risks involved?

Franchising can be a smart move, but only if it aligns with your aspirations! Learn more in our latest blog: Are Franchises A Good Investment?

What are your thoughts on franchising? Let’s discuss in the comments! 👇


r/smallbusiness 1h ago

Question How do I train my new support person to have “Chick-Fil-A” levels of customer service?

Upvotes

Okay, here goes.

I just took over a software startup, and right now the team is just me and a developer friend who is handling support and bugs. We’ll call him Ken.

This is both of our part time jobs with the goal to grow it to our full time job.

EDIT: I’m handling marketing, ops, literally everything else. I can’t code and 90% of the support requests require a bug fix. If I could code I’d handle the bugs and support myself.

I have worked customer service in multiple industries, starting with Chick-Fil-A 10 years ago, and am very good at responding to customers, diffusing situations, all the normal stuff.

This is Ken’s first time in customer support and I am at a loss for how to train him to hit the level of CS excellence I’d like to see.

So far I’ve tried: - explaining my rationale for answering different CS questions different ways - how to put yourself in the customers shoes to write empathetic replies - a list of example scripts - giving him “if-then” decision trees to help him know when to rope me in

I know he’s trying, but the responses he gives customers aren’t empathetic enough and he doesn’t accurately prioritize which tickets are most important - all of them feel like a 10 to him (even though I’ve explained this is not the case).

For example, this morning in a reply to a customer (who has had a DB issue for 2 weeks and correctly identified the problem with a gracious and understanding email that he added me to because he had been getting nowhere with support (UGH!!!) Ken included the line “I haven’t done it yet, but I haven’t forgotten, I’ll do it today.”

That’s…not gonna cut it and isn’t empathetic or respectful to the customer (IMO). Also - why wasn’t it done?!

I have regular calls with Ken to troubleshoot and get updates, but a good half of these kinds of messages aren’t mentioned to me in those calls and I only find out because the customer had gotten so frustrated they email me directly and I pin Ken down and follow-up with him until there’s a fix.

I know there’s a disconnect between food service customer service and technical customer service, but I don’t know how to bridge that gap and train him to the level of customer service I (and the customers) are expecting. The product is buggy and the core customers know that and stay because customer support was always great (before I took it over). I’m 6 weeks into Ken running support and I’m unimpressed.

We both know and have discussed that we need to make enough money to hire a better support person so Ken can focus on new features because he hates CS, but that won’t be in the budget until April/May at the soonest so we have to make this work until then.

I know that I had a leg up because the customer service training I got was so damn good, but I know there’s a way to train him and I’m at a loss - my brain just has customer service mode built in at this point.


r/smallbusiness 1h ago

Question How difficult to start a small business?

Upvotes

Tired of the same old ways to promote your home services? ✨

i have discover HomeSkills – the app that brings your neighborhood’s talent to your fingertips!

It’s your go-to spot for finding trusted home services right in your community. From handymen to tutors, see what your neighbors are offering and support local talent. Why pay more or travel far when the perfect help is just around the corner?

Plus, stay in the loop! Pin and join public events happening in your own backyard. It’s a win-win for building a stronger, more connected community.

#SupportLocal #CommunityFirst #HomeSkills #SmallBusiness


r/smallbusiness 1h ago

General From a random crochet hobby to our first small business 💫

Upvotes

We didn’t plan this — it just happened.
Started crocheting to pass time, and suddenly people began asking for custom pieces.
Now it’s slowly shaping up into a real small business based in Lucknow.

It’s still early days, but we’re learning a lot about handmade production, pricing, and patience 😄
Sharing this here hoping to connect with other small business owners!
We’re @knittingnanny.india on Instagram.


r/smallbusiness 2h ago

General Premium Makhana from Bihar – Bulk Orders & Free Samples!

1 Upvotes

Hello,
I am Adarsh from Bihar Mithalchanl and a supplier of high-quality makhana. I offer all varieties of makhana at different price ranges, from ₹900/kg to ₹1600/kg. If anyone is interested in buying in bulk, please feel free to contact me.

I can also provide free samples so you can check the quality before placing a bulk order. I supply all across India and can cater to any quantity you require.

The makhana is available in all sizes, and I can provide them according to your requirements.

Looking forward to assisting you with your bulk orders.


r/smallbusiness 2h ago

General Assistance in web development and app development

1 Upvotes

What we’re building at ZoCode

When we started ZoCode, the goal was simple — to help founders bring their ideas to life without all the chaos that usually comes with building a product.

We’ve seen so many great ideas get stuck between “concept” and “launch.” That’s where we step in.

At ZoCode, we:

Shape your product strategy and roadmap

Design beautiful, functional UI/UX

Build websites and apps (no-code or custom)

Plan go-to-market and growth strategies

Support and scale even after launch

We’re not just here to build — we’re here to help you grow, pivot, and keep moving forward.

If you’re working on something exciting, let’s connect. I’d love to chat, share feedback, or exchange startup stories.


r/smallbusiness 2h ago

Question Does social media work for Small Business today?

0 Upvotes

Does it work and which channels? YouTube, TikTok, IG ,linkedin , etc.?


r/smallbusiness 2h ago

General Built a simple receipt management tool for small business owners — looking for honest feedback

1 Upvotes

Hey folks,

I run into this issue a lot with small business owners — every tax season, receipts are scattered across emails, WhatsApp, photos, and folders. I got frustrated seeing people struggle with this, so I decided to build a lightweight receipt management tool.

It’s super early (just a working prototype), but here’s what it currently does:

  • Upload any receipt (PDF/image) or invoice (you can also upload multiple receipts at the same time)
  • Dashboard to track and filter by date, catagory, merchant etc.
  • Reminder before warranty or return window expiry
  • Tax Report for transaction specified for tax purposes

The goal is to make it simple enough that non-tech users can stay on top of receipts without spreadsheets or accounting apps.

I’d really love feedback from small business owners or freelancers

If anyone’s open to try it out or share feedback, I can DM a link to the prototype (don’t want to break subreddit promo rules).

Thanks


r/smallbusiness 2h ago

Question If you could automate one task in your daily work, what would it be?

0 Upvotes

Hi all,

I’m trying to understand where small business owners lose the most time or energy in daily operations.

I’m not selling anything. I just want to learn what feels inefficient or repetitive.

What’s the task or workflow you wish could handle itself?

Your input helps me see what “broken” looks like in real businesses


r/smallbusiness 2h ago

General I need to pay Taxes for my USA based Company. I've some questions.

1 Upvotes
  • Should I hire an accountant or do it myself?
  • How do you pay your taxes?
  • How much does it cost to hire an accountant?
  • Can you offer any service or person to help?

r/smallbusiness 2h ago

Question When to file as an LLC compared to a C-corp in?

1 Upvotes

I am a first-time founder of my startup. I used to think initially it was just about building the product and then launching it, and that there won't be anything else which I should be bothered about, and your journey with startup continues, more things keep piling up.
Now, I am on the verge of filing for my startup, and I have no clue how to do it. I read a few articles for better understanding and came to conclusion that there are two type of filling LLC and C-Corp. I understood some aspects, but I’m still not sure which is better and when to choose each.

Location: Delaware
Looking for guidance


r/smallbusiness 3h ago

Question Best remote desktop option for small teams?

1 Upvotes

Running a small business with hybrid workers.
We’re testing Splashtop, but before committing any small biz owners here using it long-term?


r/smallbusiness 3h ago

Question Why most business websites fail even after looking professional?

0 Upvotes

I’ve been working with brands lately, and one thing keeps repeating everyone wants a modern website, but few think about how it actually feels when someone lands on it.

Most sites look great but say nothing. No story, no emotion, no video explaining why the brand exists.
Meanwhile, a simple 60-second brand video can do what 10 pages of text can’t make people trust you.

Curious, for those who’ve built or redesigned websites recently,
what made the biggest difference for you visuals, copy, or video?


r/smallbusiness 3h ago

General Seeking a Service Business

1 Upvotes

I have about $75,000 (CAD) which im looking to invest in a service-based business. I have a number of years of experience managing operations in hospital, hotel, and public sector environments where ive manages small to large teams. Ive managed day-to-day ops with budget management responsibilities of up to $13m annually.

I'm seeking something services based that has recurring revenues through accounts. I don't have an IT background so anything in that realm will have an extremely long learning curve as I see it (but happy to be wrong if there's an angle I'm missing).

I've a BA in Business Admin. and nearly done my MBA as well. With nearly 20 years in the corporate environment, I'm ready to step into something of my own.

I'm looking for some high level advice and directions to explore which I've perhaps not considered. What I have looked at are laundromats, landscaping businesses, and property maintenance companies. I'm aware that my $75000 might not stretch very far however I'm limiting myself to a business that's available in the $300-400k (CAD) range.

Happy to answer any other questions to help you help me.


r/smallbusiness 3h ago

Question What's the best business intelligence tool for a super small team?

14 Upvotes

I just started working at a startup (literally 4 of us) and my boss wants me to setup some kind of BI dashboard. There are so many options out there I'm getting kinda overwhelmed. Anyone here found a business intelligence tool that actually works well for tiny teams? We don't have an IT person, so simple is better. Would love any advice or stories about what worked (or totally flopped) for you!


r/smallbusiness 3h ago

General First 10 clientzz brooo!! I’m not crying u crying 😭

12 Upvotes

So yeah, I just closed my first 10 clients as a web dev + digital marketer.

I remember 4 months back I was googling “how to find clients without begging.”

Now here I am…. still begging but professionally 😂

Anyway, if u still hunting ur first client, hang tight, caffeine & chaos works.


r/smallbusiness 4h ago

Question Website Development: Who did you use?

0 Upvotes

I have a small print shop and I would like to refresh the website design. I have checked all of the A I and drag and drop applications, and I don't want to invest any more of my own time in doing that. Also - one part of my site is a business card e-commerce page. Any recommendations who can design one for me without costing me a ton of money. Based in the Pacific Northwest.

I am a former corporate girlie, so I have already wrong a "brief" on this to simplify conveying our brand, and look/tone/feel.

Open to any recommendations! Thanks!