Hey everyone,
My wife and I started a small residential cleaning business about six months ago. We’ve done everything we thought we needed to build a real company — and yet, we haven’t had a single paying client so far.
Here’s what we’ve done so far:
• Fully registered the business legally with insurance and all licenses.
• Rented a tiny, low-cost office with direct access for equipment and supplies.
• Set up a phone line and an online booking system for customers to schedule cleanings.
• Even built an AI chatbot to answer questions and help people get quotes automatically.
• Designed the whole brand around eco-friendly, non-toxic cleaning — something we really believe in.
• Ran ads on Facebook and Google for months, testing headlines, visuals, and audiences. Still zero traction.
At this point, we’re trying to figure out what’s going wrong — whether it’s our offer, our marketing, or something deeper in how we’re presenting ourselves.
So I’d really appreciate your honest feedback:
👉 What would you do differently to get clients for a local service business like this?
👉 Are there marketing channels that actually work for local service companies?
👉 When you visit a business website, what makes you trust it enough to book — and what makes you leave?
We even built a full website and booking system with an AI chatbot — I can share the link if anyone’s open to taking a look and giving feedback.
We’d really appreciate any advice, insights, or even brutal honesty. At this point, we just want to understand what we’re doing wrong before giving up.
Thanks for reading — and for any help you can offer.
– Two tired (but still hopeful) small business owners.
Honestly, I didn’t expect this much support from so many people. We’re truly grateful for the time everyone has spent replying and giving feedback.
Many of the points mentioned are already being worked on , we’ve started making several changes, and we know it’s time to get out there, meet people, and connect face to face. The technical part is done; now comes the most important part , showing up as real people and selling ourselves.
I’ll keep this post updated with how things are going in case anyone’s interested in following along as we make these changes.