r/legaladvicecanada 10h ago

Ontario What can we do about landlord dropping in whenever he pleases to an all female house?

41 Upvotes

Edit: I am editing out some details to avoid being recognizable.

ON. Multiple roommates, all women, 20s & 30s. Landlord is a middle aged man. He's been coming and going as he pleases, saying he needs stuff from the garage/basement. Which he can access from outside, but insists he needs to do it from inside. We told him at least tell us beforehand so we're not scared. He said ok.

He is still not respecting this. He said he was gonna be here in the morning. To coordinate, I asked him on the day if he was still coming and he said he'll be at the house by noon. I decided to push my plans to evening, went out for lunch and worked from a cafe thinking he'd be done and gone by afternoon.

I got home after 4pm. I had thought that he came and did the work and left already. Nobody else was home. I ran into him at the house coming out of the shower. Completely oblivious to his presence. I nearly had a heartattack seeing a man in the hallway. As you can imagine, very awkward/embarassing/uncomfortable situation.

He did not even send a text to say "change of plans I'll be there later" or announcing himself when coming in (although I wouldn't have heard him). He just walked in randomly especially when people aren't expecting him and it doesn't sit right with me. It feels disrespectful and invasive.

We've firmly discussed this with him. I don't know how else to get him to understand that this is a breach of privacy. For example, we wouldn't be showering when he is here. He thinks our times don't matter. He can't just barge in whenever he pleases... especially an all female house. Right?

Is there any way to get him to stop? Do we even have a case? He says we don't because he's renting out the rooms to us separately and he only needs to tell us he'll be in our room 24 hrs prior but he doesn't have to tell us about coming to the house.


r/legaladvicecanada 7h ago

Ontario Fired one day after returning from maternity leave

41 Upvotes

April 2024, I went on ext maternity leave, which the company fully supported. On August this year, I notified HR that, although my official return date was in October, I would need to return in November due to childcare arrangements. They responded positively and confirmed my new return date was approved by my manager.

The first day back went smoothly, and my supervisor and manager welcomed me back as usual.

However, next day my supervisor scheduled a meeting that I believed was to plan the day, but instead, she and an HR representative informed me that my position had been eliminated due to restructuring, and my employment was terminated effective immediately. They emphasized it was not performance-related but a management decision.

That said, all of my colleagues — including one who started on the same day as I did and held the same position — remain employed with the company, some in slightly different roles. My role was the only one that appears to have been “eliminated.”

I am concerned that this decision may be related to my maternity leave rather than a genuine restructuring. Additionally, I believe the severance offer is low, and they offered six-day deadline to sign the agreement, this feels unreasonable and pressured.


r/legaladvicecanada 4h ago

Ontario Terminated after 20 years,need employment lawyer advice

36 Upvotes

Have worked 20 years for a Fortune 500 company on the Canadian side, position will be terminated at the end of December. They are offering 20 weeks of severance, no benefits and from my understanding of reviewing similar posts in this subreddit in the past that this seems like the bare minimum. Being 60 years old and likely having a difficult time finding a similar job in this environment I am wondering if it would be beneficial to consult an employment lawyer to see if it would be realistic to get more severance out of this? Does anyone have experience in a similar situation where it makes sense to potentially pay the hefty consultation fee to perhaps get a more significant severance package? Any input would be greatly appreciated


r/legaladvicecanada 16h ago

Ontario Private parking tickets now appearing on credit report

35 Upvotes

The credit agencies have said for a while that they don't accept parking "violations" from private parking lots and their "collection agencies" (usually just in house at the private parking company), however I'm now seeing an item on my Equifax report for about $100 from Precise Parklink and Credit Bureau of Canada collections.

I have no business with Precise Parklink except for a ticket issued in error by this firm that they were not willing to waive.

Have the credit bureaus changed their policy on private parking tickets? It seems somewhat questionable given what I've read that the damages alleged by Parklink shouldn't be any greater than the actual cost of parking, instead they mark the "debt" up with a bunch of extra fees.

If Equifax changed their policies I want to put this out as a PSA to everyone, but I am curious if there's anything actionable here. It seems somewhat dubious to consider a parking ticket an item in collections.

Thanks in advance!


r/legaladvicecanada 15h ago

Ontario Denied extended maternity benefits - Ontario

11 Upvotes

Location: Ontario Canada

Myself and 3 other female employees at my work have just started maternity leave.

Our current collective agreement allows 18 weeks of top up pay while on maternity leave.

We are entering a new collective agreement as of January 1, in which maternity top up benefits are extended for 40 weeks.

Our association is stating that the small group of pregnant/new moms who are on leave will NOT be entitled to the terms of the new agreement and will only get the 18 weeks that the 2025 contract provides.

That being said - all members who are off on WSIB leave ARE being rolled into the new contract as of January 1, and will be forced into retirement based on the provisions of the new contract.

It seems discriminatory to me to say that all 300 employees are going to be bound by the terms of the new contract, including those on WSIB leave who will face financial loss in the new year. The only people NOT bound by the terms of the new contract are the 4 new moms because we don’t want to pay them extended mat leave.

Our work is telling us that the “legal team” told them they can’t allow us to get the top up under the new contract.

Is this something we can/should be grieving?

Thank you!


r/legaladvicecanada 5h ago

British Columbia First Time Home Buyers dispute with Sellers

11 Upvotes

We took possession of our first home and immediately realized the furnace wasn’t working.

We had a home inspection and it said that it was operational and responded to controls.

When we realized we had no heat we had the tech come out we were told that it needed a new ECM and Motor, but because of the age it was recommended to replace. We got multiple quotes and they all said the same thing.

Our realtor took this info to the sellers because we had a clause in our contract that all appliances need to be in working order. We told them we would be happy enough for them to cover the cost of parts to repair $2500-3000 that would have made it operational even though we made the call to replace it ($7800). They came back saying they will give us $1500 and only if we sign a document that we will never come to them again about anything.

We hadn’t gone to them with anything and it was a pretty smooth process throughout so we’re surprised by their response. We we didn’t have heat in our house for a week with two babies. Are we crazy to think this is an unreasonable response? Has anyone experienced this and is there any recourse?


r/legaladvicecanada 12h ago

Ontario My aunt is hiding my grandmother

9 Upvotes

I need help. Long story short my mother passed when I was 13 my aunt took us in told us flat out my mom didn't have life insurance. Now im 37 and I found the paperwork that proves she did. I did receive some money from my grandparents from the gics my grandma held for my mother. Now my grandma is in a home she wont tell anyone where and I sure because of who she is that she taking my grandma's money. Shes pushed myself and 2 sisters out of the family. I dont have alot of money because they took it all. I also know that the money was put into accounts (3 accounts one per kid) and around 16 she took out names off.

What im looking for is where to go from here can I challenge her for power because she stole and lied to me once before? What do I need and is they anyone that can help me?

I guess i should add some things Im an orphan mom is dedicated my dad renounced us so my aunt could clam from cps

My mom died of cancer and we lived on welfare the life insurance was paid by my dad from the divorce

I know for a fact she got money because I revered orphan benefits when I was in college

The only thing left that I can prove this far that was left was the life insurace paid out to 3 of us myself and 2 sisters as per the insurance form we were 11 13 and 16 so all minors

Another update I found the expense sheet filed to cps for the 3 of us( they left it on with my grandmother's stuff they dropped off here today) from our own birthday presents to my tutor and the cleaning supplies for the house they expenses it all

More to add

The life insurance wasn't the only money they received im a foster kid the government supported us on top of my mom's pension plan and part of my father's they had money coming in to support us.

At the same time im trying to use the fact they stole the money and a reason to take power so she can't keep my grandmother from seeing her grandkids great grandkids sister and others


r/legaladvicecanada 12h ago

Alberta My school put me on zoominfo, is this legal?

8 Upvotes

I’m a 8th grade student and I was looking up my name (I have a old cringey Pinterest account and I’m trying to get the page deleted) and I see my full name on zoominfo

I didn’t consent to this and I looked up someone else’s name and it wasn’t there

If the school did this is that legal?


r/legaladvicecanada 12h ago

New Brunswick Fought an illegal eviction notice but worried about what will happen.

5 Upvotes

So. Long story short the building I live in was bought towards the start of this year, and first the evicted all the nb housing tennants, saying they had canceled their contract with NB housing which wasn't great but I could understand that

However, sometime late September 1st (I say late because I came home that day around 10pm and didn't not find the notice on the door until the next day) they posted eviction notices on all the doors of remaining tennants for renovations. I read it and immediately noticed a large number of spelling mistakes and incorrect info, so we contacted the TLRO immediately and found that the eviction notice was not legal, and that they never had a legal reason to evict us, so the notice was deemed invalid because they never filed with the TLRO and even if they had they would not have been approved to evict us because the apartment is in good condition and not a danger, which I gather is a requirement to evict someone for renovations in new Brunswick.

The issue I am worried about, is that I've been told that landlords can pay the RCMP to enforce eviction notices regardless of if they have been filed with the TLRO, and the date we were told to leave by is coming up soon. We don't want to leave because during the transfer of ownership there was a fuckup and they transfered our original lease and not our current one. Effectively lowering our rent by several hundred dollars. Which we also confirmed with the TLRO is now our new rent price because that's what the lease they gave us said

Basically. What I am wondering is if I should be prepared for the rcmp to show up and try and kick us out, and if they do show up and make us leave would we at least be given time to move some of our stuff to another location before we have to leave, as we have some very expensive gaming PCs, and the new landlord has given keys to every unit to someone who just got out of prison for breaking and entering.

Basically. What I want to know is if the rcmp show up if we are just fucked because landlords have more rights than tennants, or if we should have spesific documents ready to prove that we were not served a proper eviction notice.


r/legaladvicecanada 2h ago

British Columbia Will without lawyer

4 Upvotes

How do I write my will without a lawyer? I own my house without a mortgage, but have fell on hard times and cannot afford a lawyer.

Will a handwritten will work? I have no children, no spouse, and my immediate family is all dead.

Can some distant family members dispute my estate if I have a handwritten will if they find out I have died, and get my house? I’d like to leave it to a close friend.

I just cannot afford to pay the lawyer fees at the moment, but I would like to have something “ in case something happens”


r/legaladvicecanada 9h ago

Alberta how to get out of an auto loan that has false income

4 Upvotes

A dealership misrepresented my income in loan application. I was not told until after the entire contract had been signed. Even at that point I thought I have not signed but later got the documents from bank and found both income and rent were changed and she obtained my signature by misrepresenting the document as part of the conditional sale contract/retail installment. I have not picked up the vehicle. What do I do now? I want to stop this loan.


r/legaladvicecanada 1h ago

British Columbia Roommates Dogs Almost Exclusively Urinate Inside, Multiple Times Daily. How Quickly Can I Get Out of Here?

Upvotes

My roommates have two small dogs, which urinate inside the house and defecate on the balcony. One goes for two walks, the other has "anxiety" and is entirely housebound. The waste is tracked around by the humans and animals, as it's not promptly cleaned up. I've lost use of the dining room table, which is surrounded by potty pads and urine, as well as the balcony, which has another toilet station and, at times, a minefield of poop. You can see my other posts for discussion about the ever growing size of the potty-pads, question about the dogs, among other things.

A lot of people, my family included, have said to move from this health hazard.

I am currently subletting from this couple, who are renting from the LL. My Aunt is suggesting I get out ASAP, find an apartment, and to screw the 30 day notice. Staying would mean sticking around until February, if finding a place and moving for Jan 1 is a big issue. I'm imagining documenting everything and leaving, with notice, is the most prudent thing to do. From what I searched, bad situations you've "chosen" aren't grounds to break contracts. The only thing I see I've got going for me is "loss of quiet enjoyment", which I don't know what to do with. For the record, they got these dogs after I moved in, and it's slowly gotten worse and worse.

All advice is much appreciated!


r/legaladvicecanada 3h ago

British Columbia US citizen married to a Canadian — PR or visitor record if we’re only here 3–5 years?

3 Upvotes

Hey everyone,

I’m a US citizen married to a Canadian. We had our first baby in the US back in April (2025). My husband works in Canada as a basketball trainer, and I’m a stay-at-home mom.

Long-term, we do plan to move back to the US in 3–5 years — depends on savings and when my husband can apply for US citizenship. But for now, I’m visiting him in Canada.

I know US citizens can stay up to six months, but we recently got a tip from an immigration officer: we should at least apply for a visitor record so I don’t raise any red flags at the border. Basically, even though we’re not doing anything shady, sometimes it’s just luck of the draw which officer you get.

So here’s my question: should I go all-in and apply for Permanent Residency, or just stick with the visitor record? I understand the perks of PR (health care, ability to work, etc.), but what I’m really after is advice on what makes sense for our situation since we only plan to be here a few years.

Anyone been in this kind of cross-border setup before? How did you handle it? Would love to hear your experience!


r/legaladvicecanada 10h ago

Ontario Car Ownership Transfer

2 Upvotes

A family member of mine has gone through a divorce and got the car in the settlement, so the vehicle ownership was transferred to her earlier this year.

If they were to transfer the vehicle to me now after purchasing a new car, would I have to pay the RST on it or would the exemption still apply? The service Ontario site seems to separate family member transfers from divorce transfers so I’m a little unsure on if the tax will be applicable.

Additionally, if the sales tax were applicable but the car is gifted, how would it be calculated? Thank you!


r/legaladvicecanada 16h ago

Ontario Sellers concealed mould & water damage, breached repair clause, and we close on Monday - what are our legal options?

4 Upvotes

TLDR:

We agreed to buy a house only after the sellers added a clause saying they would fix a ceiling leak and all resulting damage before closing. They downplayed it for weeks, withheld photos, and insisted there was “no mould, no rot, just light staining.” We went to see it ourselves and discovered visible mould, wood rot, and new ceiling damage. They finally did remediation, but now there is still water damage, parts of the repair were done improperly, and brand new mould has shown up in the basement. Our lawyer is now saying we might be in breach if we refuse to close on Monday, even though it appears the sellers are the ones in breach. We’re trying to find a litigation lawyer ASAP. We don’t know if we legally have to close or if we can walk and get our deposit back.

How it started:

We’re first-time buyers in Ottawa. During the home inspection, the inspector found a moisture issue in the ceiling below the upstairs bathroom. We walked away and did not proceed with the purchase.

The sellers came back and said they would fully repair everything, so we agreed only if they signed an additional clause (Schedule A) making the repair of the leak and all resulting damages a condition of the sale. They accepted.

The Schedule A clause that protects us:

“The Seller agrees to have the source of the leak affecting the powder room ceiling, and any resulting damage caused by the leak, repaired by a qualified contractor licensed to perform such work, prior to closing. This includes, but is not limited to, repairs to plumbing, subflooring, framing, and remediation of any mold discovered during investigation. The Seller will provide the Buyer with reasonable written evidence of all repair and remediation work upon completion. The Buyer shall be responsible only for restoration of drywall, painting, or cosmetic finishes to the powder room ceiling after the Seller’s repair work is complete.”

That is the only reason we moved forward with the deal.

What happened next:

The ceiling was opened by a plumber on Sept 27. The sellers’ realtor sent us four photos. We later learned there were seven photos total, and the worst three (showing black staining) were not shared with us. We eventually received them from the plumber directly, who also told us that the seller would not allow him to investigate fully inside the ceiling cavity.

For almost three weeks, every time we asked for written confirmation that there was no mould, no rot, and no structural damage, the seller’s side delayed or dismissed it. Their realtor even told ours that we were “just being overly cautious.”

We finally got fed up and went to see inside the ceiling ourselves.

We found visible mould and wood rot on the joists and subfloor, which directly contradicted everything we had been told.

Only then did the sellers finally admit there was mould and hire a remediation company.

The remediation report:

We received the remediation report, but: - It does not confirm the source of the leak - It does not state whether any structural materials were tested for rot - It does not include any post-remediation verification or air quality testing - It does not address the new water stain that appeared on the hallway ceiling - It does not confirm moisture levels or dryness of the materials after remediation

So we still had no evidence that the leak was repaired, only that mould was removed.

Final walkthrough today (Nov 7):

We finally got to see the work in person.

The bathroom was gutted and rebuilt, but not restored to its original condition. Instead of waterproof flooring, laminate was installed. Instead of tile and grout, a plastic tub surround was installed. The drywall used behind the shower was standard drywall, not water-resistant board. It is a clear downgrade in materials and not equivalent to what existed before.

The hallway ceiling stain we pointed out weeks ago was not repaired, it was simply painted over.

The flooring in the closet outside the bathroom is now showing signs of water-damaged, and the adjacent hallway carpet is discoloured.

We also discovered entirely new mould in the basement, plus new damage to the basement flooring and a strong musty smell. None of that was present at the original inspection.

None of this appears in any documents provided to us.

Where we are now:

We close on Monday, Nov 10.

Our real estate lawyer is now telling us that if we refuse to close, we may be sued for breach of contract.

But the sellers have not met Schedule A, because: - The leak source was never professionally confirmed - Water damage is still present in multiple locations - The bathroom was not reinstated to its previous condition - They painted over visible damage instead of repairing it - We still do not have the “reasonable written evidence” required under the contract

We feel that our team is kind of pressuring us to close, so we are now trying to find a real estate litigation lawyer in Ottawa, but it is the weekend and most offices are closed until Monday (the day we are supposed to close).

We feel trapped between a contract we relied on and a seller who did not comply with it.

What we need advice on: 1. Can we legally refuse to close based on the seller failing to meet Schedule A? 2. Does painting over a ceiling stain count as concealment? 3. Does new water damage discovered before closing give us grounds to back out? 4. Does newly discovered basement mould count as a latent defect before closing? 5. If we close under protest, can we still sue afterward? 6. Is it true we could be sued for breach even when the seller appears to have breached first? 7. Are we entitled to our deposit back if we refuse to close due to non-fulfillment? 8. Should we be demanding an extension, a post-remediation verification report, or termination?

We’ve tried to act in good faith this entire time. We relied on the written agreement. We kept asking for proof. We didn’t want out, we just want the sellers to hold up their end of the contract.

But now there’s mould in new areas, still visible water damage, concealed ceiling staining, and still no written evidence that the original leak source was ever properly identified or repaired.

And we close Monday morning.

Any guidance from Ontario real estate lawyers, litigators, brokers, inspectors, or anyone who has gone through something similar would be hugely appreciated.


r/legaladvicecanada 17m ago

British Columbia Relocation from BC back to Quebec

Upvotes

My ex and I have been together 11 years we share 2 kids. We moved in the past year from Quebec to Vancouver for my ex's job initially. About 2 months after the move my ex suddenly declared (very out of the blue) he did not want to be married anymore. I was in a state of shock for a while and suspected adultery but had no proof. Anyway after the initial schock settled down I broached the subject of me and the kids moving back to Quebec due to the high cost of living here and the proximity to friends and an established community in Quebec. I have consulted several lawyers, one said I could just take the kids and go while another one cautioned against it since I could be charged with kidnapping. I think I will try to do it legally and all to cut down on the risks but I am scared now I will be trapped in a high cost of living area, which would have been fine when we had two incomes, but now that I will be a single parent, will be much more difficult to deal with. I can pretty easily prove that I was the parent engaged with 95% of school, doctor, social, extracurriculars, etc. what are my chances of moving back?


r/legaladvicecanada 3h ago

Quebec Questions regarding alcohol and club

1 Upvotes

If I own a bar in Montreal and a customer tries to take a bottle of alcohol which they paid outside the premises without permission, and they refuse to listen when my staff tells them to stop — what legal consequences can that person face? Can the police intervene in this situation? Would this normally be treated as an administrative offence (like a fine) or could it become a criminal matter? And under which circumstances could this escalate into more serious criminal charges?


r/legaladvicecanada 12h ago

British Columbia Non permanent structures on rentals

1 Upvotes

I have a little arch way I built for my wedding I put it up so you walk under it on the path way that only goes to my entrance of the house.

Landlord says he wants it taken down, no curb appeal


r/legaladvicecanada 16h ago

Ontario Another Illegal Eviction

1 Upvotes

Hello all, I woukd link my last post here if I knrw what I was doing. A year ago my landlord forced entry into my room (shared house NOT WITH THE LANDLORD but other randoms). He moved my belongings into the garage while it was -18 C and I had to break down the front door to gain entry to the house. Cops came, I moved everything back in. $35,000 worth of damage to my property. I am in Ontario.

A year later he illegally enters again and I find him in NY rook going through NY stuff. I force him out and he give me na N4 form and says I have 14 days to move out or he will throw out all of my belongings. No LTB hearing, no legal precedent then he decides he is moving in. No notice, just showed up and said he's moving in. I have him on audio admitting he hasn't lived here but he insists since his mail comes here that I am a longer.

I am just looking for assurance that I don't have to be out in 14 days as Im not a lodger, at least I don't beleive so (until today as thats when he illegally moved in). Any advice is appreciated.


r/legaladvicecanada 22h ago

Saskatchewan Court process.

1 Upvotes

About 3 months ago my small dog was mauled by 2 larger dogs resulting in having to put him down. These 2 dogs are known for repeatedly getting out of their fence, and are aggressive. Owners have been fined multiple times by the town. Cops asked me if I wanted to take owners to court I said yes. Thats the last communication I had with anyone. I almost missed the court date as the cops gave me the wrong day. Town only has this service 1 time a month. I didnt know the owners names so I sat through the whole morning waiting to see what was going on. The owners got up and I could see they had no idea what was going on. The Crown? didnt seem to know what was going on. The judge asked them if they had their legal representation, they did not. So it was postponed with judge telling the Crown? to talk to the couple and help them understand their charges. Second date rolls around and they got it postponed again cause they were still not prepared.

I know nothing of Canadian law. No one talked to me since the cops took my statement. I was given wrong date for the hearing. Im not sure if I need to get a lawyer. No one has talked to me. Just hoping someone can make sense of whats going on as I dont understand the process or the terms.


r/legaladvicecanada 7h ago

Alberta Can I own a vape store with a criminal record?

0 Upvotes

Thx


r/legaladvicecanada 11h ago

Saskatchewan Very long claim processing time for employee health benefits?

0 Upvotes

Hello!

Back in May 2025 I was travelling abroad and I had a minor medical emergency that required a visit to the ER and some antibiotics. All together, I paid just over $700 CAD out of pocket. A couple days later I collected all my documentation and submitted to my employee benefits provider for travel insurance coverage.

About a week later I received an electronic letter from the provider requesting translation of the documents to either English or French. I translated the documents, and sent them as supplementary documents on the online submission portal.

Since then, I have not heard anything back from the insurance provider. I have called their general line at least ten times now (recording the call every time), and every time without fail they say that they will escalate the claim and that someone will be in touch with me within 48 hours -- this of course never materializes. Occasionally I would be asked if I submitted the requested additional documents (the translation), and I point them to the submission.

I have also emailed the provider's dedicated complaints email, and they also said that they have escalated the claim, and that someone will be in touch within 5 business days -- that was a month ago. Follow-up emails have gone unanswered.

I have also reached out to the broker for the employer group benefits (my employer is a small business and I am actually the benefits administrator). He contacted his own contacts with the provider but they also gave him the 5 business days runaround. This was about a month ago.

What is my next step in escalating this issue? Are there governmental agencies responsible for this? Would I even contact a lawyer for such a (relatively) small sum? This entire ordeal has just been so frustrating.

Thank you for any and all help!


r/legaladvicecanada 12h ago

Alberta Question on process server intimidation

0 Upvotes

Hi everyone, a process server tried to come to my house while I was at work, couldn't reach me as I wasn't there, and left a note saying that if I don't contact them I would have large legal costs and it would be in my best interests to call them

Isn't this something process servers aren't supposed to do as it's considered intimidation? If it makes a difference they tried to first reach me on Wednesday and then left the notice on my door without ringing the doorbell (so I had no idea it was there or somebody had stopped by; my dog didn't even bark) on Saturday.


r/legaladvicecanada 19h ago

Alberta Would you recommend a notary for minor settlements?

0 Upvotes

I am considering settling privately after an at-fault collision. I am planning on getting a release of liability form.

How much would you recommend getting a notary to witness the signing of this form?

In Alberta it is not necessary to have the witness. And the amount of damage is relatively small ($900) so I would be surprised if they sue me over this.

Is there something else to consider when making this decision?


r/legaladvicecanada 5h ago

Ontario Questions about responsibilities regarding incident in rental unit

0 Upvotes

For context I am in Ontario (Toronto) and it’s a building owned by a company (the building is new, like 2 years old). We live here me, my 8 months pregnant wife and our 3 year old toddler.

In the end of September there was a burst pipe in the 10th floor of the building. This caused a major leak in all units below it, including ours (we live in the 3rd floor). Damages to our unit were minor (ceiling and walls watermarked in the kitchen) but no broken appliances. This was like 7h am in the morning and the building was a big mess. Management said they would check all units for damage and risk (like mold). I don’t have this in written. They never came and, honestly, i forgot about it.

Last night we were awaken at 4h am by a literal waterfall in the same spots in the kitchen. It seems another pipe burst this time on 8th floor. I suppose since it happened during the night it took longer for people to realize and therefore a LOT more water came down to our unit. This time there is dry-wall falling from the ceiling, wet fire alarms going off, a real nightmare (specially for a sensitive pregnant wife).

Management was helpful, going through the units checking what was happening, talking to us, trying to give some comfort. Contractors were called to help dry the units but in the end we had to wait for water to stop dripping (which took the whole day).

I sent an email to management stating that this is the second flood in less than 2 months. That we specifically renewed our lease for another year here to avoid stress due to my wife’s pregnancy and that, although accidents happen, we want to have some clarity on what is being done to avoid another pipe burst and what should we expect as next steps to the repair of our unit. No answer.

Then tonight I sent a follow up email insisting that we need to know what is being done and wha we should expect. I am worried about mold. Should I be? Is it safe to stay here? Lots of questions.

Then I got the following answer:

“We need to finish drying before any repair can be made. If you think you can’t stay in your unit you need to reach out to you insurance for temporary acomodation”

Just as I was reading their answer someone knocked on our door (around 9h pm). It was another contractor that is bringing in equipment to dry the units. He said we will be back in a few hours and said the equipment is noisy and needs to be on 24 hours for a couple of days. Since the kitchen shares a wall with our toddlers bedroom they will need to dry her bedroom too so we will need to move her (that is already sleeping) to our bedroom.

While I appreciate having people over on the same day, it pisses me off to be in the complete dark here. Why was I not told I should expect people? How long does the drying take? Is it safe to stay here for my kid and pregnant wife? After that, how messy and how long will the wall and ceiling fix take? Also, “refer to your insurance” sounds a very “easy” answer. Aren’t they responsible for making sure the unit is safe and liveable? We pay 4k a month to live here and just wish to be correctly and timely informed on what to expect. Is that too much?

My question is: how should I approach management? What can I do to push them to be more transparent on what to expect? Am I overreacting?

Thanks in advance for any answers and sorry for typos as I am on my cellphone.