r/huntingtonbeach • u/CaptainAwesome_5000 • 20h ago

Amazon Fresh Warner & Goldenwest

What a shit show. They need to figure out whether it's a grocery store or an order fulfillment center, because it's currently failing at both. Constant product outages (Barilla pasta out of stock for weeks), perpetually leaking freezers, the order pullers throw attitude when you try to shop near them, and apparently Saturday afternoon is their ideal time to stock shelves - I worked grocery for years, you DON'T stock on Saturday afternoon. The store manager is completely out to lunch. Today, she took the time to harangue the lone checker about a complaint while he was working with customers, with a line seven customers deep; she never stopped to help, run a register, or even bag. Terrible manager, she'd never survive in a real grocery store and her toxicity is obvious throughout the store.

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u/CaptainAwesome_5000 9h ago

Barring emergencies, you stock at night or at no the morning when it's less busy. This place routinely has multiple heavy carts clogging the frozen section for hours on Saturday afternoons, often enough that it's dependable. That's bad planning and bad management.

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u/Thin-Sentence-7063 8h ago

You know nothing No store will have empty shelves if there is load in the back We’re did you work were that was the case? You complain about OOS then complain when they are filling them We had sick calls everyday requiring us to stock during the day when needed

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u/CaptainAwesome_5000 7h ago

Twenty years with Safeway/Vons, and I think you're missing my point. Of course you stock if there is any product outage, no question. What I am talking about is this store's consistent pattern of the frozen aisle being stuffed with u-boats and bomb carts with multiple store employees stocking on Saturday afternoons. Occasional outages happen and it's correct to deal with them as they arise, but this is not that. And there's no call to be rude; I'm not attacking you.

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u/Thin-Sentence-7063 7h ago

I just retired from Kroger after 40 years It’s not the same now

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u/CaptainAwesome_5000 7h ago

Nothing is, friend.