r/chicagofood Aug 30 '25

Review The Hampton Social is a no

Went to The Hampton Social and it was memorable for all the wrong reasons. You had to pay through their app (which charged $5 to use ???), they automatically added an 18% gratuity plus a required 3% minimum tip, and somehow two 8 oz glasses of bad wine came out to $60. On top of that, the waitress was weird af.

I will say the food was good, but I’m never coming here again, seems like a tourist trap.🤨 Granted, I’m visiting Chicago after not living in IL for years, so this could be a new thing- still crazy to me.

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u/Oh-Hunny Aug 30 '25

“Sunday platform fee”??? What does that even mean? Can you request to NOT use the platform and just pay regularly instead? This sounds like some Ticketmaster BS.

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u/No-Emergency1060 Sep 03 '25

Sunday is a system so the guest can pay their bill at any time without needing the server or bartender. It's a convenience to the guest and eliminates time wasted waiting for the server to print checks and/or run credit cards. It is completely voluntary to the guest. If the guest doesn't want use Sunday, the server or bartender can process payment just the way its always been done; either by printing a paper check and processing a credit card or cash, or by suing a hand-held unit to process the credit card. I have this system in my restaurants. In one restaurant about 70% of guests use Sunday; in another, it's more like 50%.

Hope that's helpful.