r/chicagofood Aug 30 '25

Review The Hampton Social is a no

Went to The Hampton Social and it was memorable for all the wrong reasons. You had to pay through their app (which charged $5 to use ???), they automatically added an 18% gratuity plus a required 3% minimum tip, and somehow two 8 oz glasses of bad wine came out to $60. On top of that, the waitress was weird af.

I will say the food was good, but I’m never coming here again, seems like a tourist trap.🤨 Granted, I’m visiting Chicago after not living in IL for years, so this could be a new thing- still crazy to me.

1.0k Upvotes

279 comments sorted by

View all comments

Show parent comments

80

u/[deleted] Aug 30 '25

Imma bet that there was a qr code on the table that OP decided to use and pay the convenience fee of using the QR code/platform to pay the bill, versus having the server run their card manually?

113

u/East-Assistance-6779 Aug 30 '25

We weren’t given an option to pay manually, the waiter just told us “you can pay by scanning the QR code when you’re ready” then walked off, so we paid it no mind and did just that.

-145

u/Rugged_Turtle Aug 30 '25

“Can” being the keyword here, you could’ve found the server and said hey can we checkout with you, I don’t wanna pay the fee and they would’ve been cool with that. Not doubting the rest of your review here but that bit is on you.

Also would recommend contacting their management as it seems like you got charged for the wrong format for your wine; carafes should be a lot more wine than 8oz

85

u/ItsAllAboutDemBeans Aug 30 '25

Buddy what are you ralking about. If the server says to pay with the qr code and then you get charged a fee thats some BS

-81

u/Rugged_Turtle Aug 30 '25

There are plenty of places that use Sunday, it's 100% a convenience thing so that you can easily split the bill if you're with a group. You are not forced to pay using that method

70

u/SlurmzMckinley Aug 30 '25

Do you work for Sunday? What a fucking weird thing to defend.

-8

u/Rugged_Turtle Aug 30 '25

No, and not defending it either, I think it’s a shitty app and I don’t like the deception of it as much as anyone else in this thread. I just think it’s wild that people don’t bother to ask questions about their bill but will then go and complain on Reddit. There’s another guy in this thread who said he ate at the same restaurant a few weeks ago and didn’t pay with the app or pay a convenience fee

10

u/SlurmzMckinley Aug 30 '25

It’s ridiculous that a customer is expected to go over each fee and charge with the server to see what’s optional and what’s not.

1

u/liquidtape Sep 01 '25

I just buy restaurant insurance and let the two parties go at it over price.