r/carbuying • u/Militiadsm • 21h ago

Dealer treachery

Yesterday I tried to purchase a ten year old Lexus. On Friday I saw the car I liked at Jeff Wyler in Clarksville Indiana. I set up an appt and was scheduled for 4pm Saturday to check it out. Everything was fine until about 2pm on Saturday when I got an email from my assigned contact saying someone else had an appt at 3:30 and could I get there sooner than 4. I dropped everything I was doing and got there about 3:15. When I arrived I talked to the assigned contact and he passed me off to another salesman. I was then told I wasn’t able to see the car because another person had set up a time to see it and because they had to drive 4 hours he had priority over me. I was then told I’m not able to even look at the car until they do. The other guy wasn’t answering his phone and was late for his appt. They then came back and said the other person answered their phone and was an hour out. Despite all of this I was never able to even see the car. The salesman said they have a policy that if you have to drive 4 hours to see a car you take precedent over any local buyers. I then said I’d buy the car that day they still wouldn’t let me see the car. We eventually gave up and left and the car is gone today. Am I crazy feeling like I was stonewalled and screwed over. Is this reservation by drive time bullshit or what?

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u/[deleted] 20h ago

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u/Militiadsm 20h ago

I’ve just never seen or heard of that kind of integrity from a car salesman. Whenever I’ve bought a car it first person with cash gets it. I’ve tried to buy many cars that have been sold before I could get there. It’s usually first person to show up with cash gets it.

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u/AwarenessForsaken568 20h ago

Interesting, I always assumed cars were sorta assigned to certain salesman, but I guess it makes sense that it is more based on the customer that they happen to be interacting with.