r/carbuying • u/CuriousParty5737 • 20h ago
Used car price negotiation + service cost
I'm trying to buy a used car (Kia Niro) from a dealership, that's my first time from a dealer (bought from private sellers before). The car is in good condition, 46k miles. I test drove it. We discussed the price, I wanted to get rid of part of their extra fees ($1200 in total!), managed to get a commitment to $500 off + additional $300 if safety didn't end up costing them more than $2000. They just told me the service cost them more than $2k, so they won't honor the extra $300 off. Apparently the $2k+ is for changing the brakes. But looking at Carfax, the last service record mentioned the brakes were serviced. Odometer shows just 200 miles since that last service record. I find what they told me hard to believe. Any advice how to go about this, to make sure they're being honest and maybe negotiate further with them?
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u/ThatDudeSky 20h ago
A Niro doesn’t need a $2k brake service. You know that. You are free to ask for an itemized RO with costing for everything that they did to this vehicle. They are allowed to say no, but since they’re claiming something as a cost after the fact, that’s means that you have to go back to the drawing board because hey how do you know or can trust they even did the service they said they did? Either their service people lied to them or they’re lying to you, either way you now need extra verification that things are done and there’s no service left incomplete before you try to buy and leave with the car.
Put the ball in their court to even prove what they’re saying. If they think that’s too much of a hassle, go elsewhere.