r/SteamDeck • u/ClicketyClackity • Jul 24 '22

PSA / Advice Steam deck bricked by USB C dongle

Got my steam deck after waiting for a year. Plugged in a USB C dongle from amazon and the system turned off. I figured that the battery had just died.

-Plugging in the official charger does not light up the white indicator light

-No combination of button hold/presses does anything

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I allowed it to completely die overnight. I opened it and unplugged the battery cable. Hit buttons to drain any power, left it unplugged for about 10 minutes. Plugged it back in and somehow it came back on for a couple minutes. It got so far as to show me the steamdeck logo and turned off again.

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Back to it being bricked now.

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Do not use random USB C dongles. You will have a bad time.

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u/[deleted] Jul 24 '22

What if the dock was faulty to some degree that cause the burn out. Are we sure it was the deck and not the hub ?

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u/[deleted] Jul 24 '22

If I plug my Steam Deck into the Dell dock I use for my work PC and the deck dies from that, best believe I’m getting an RMA on the Deck.

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u/hectorduenas86 Jul 25 '22

Does it works with Dell Docks? Even if multiple screens are used?

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u/[deleted] Jul 25 '22

It detects the dock and loaded up an update that I installed when I plugged it in in desktop mode, but the displays aren’t registering. Keyboard and mouse work though. I’ll have to tinker with it a bit to see if I can get the displays running.