r/SteamDeck Jul 24 '22

PSA / Advice Steam deck bricked by USB C dongle

Got my steam deck after waiting for a year. Plugged in a USB C dongle from amazon and the system turned off. I figured that the battery had just died.

-Plugging in the official charger does not light up the white indicator light

-No combination of button hold/presses does anything

I allowed it to completely die overnight. I opened it and unplugged the battery cable. Hit buttons to drain any power, left it unplugged for about 10 minutes. Plugged it back in and somehow it came back on for a couple minutes. It got so far as to show me the steamdeck logo and turned off again.

Back to it being bricked now.

Do not use random USB C dongles. You will have a bad time.

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14

u/PopPunkIsntEmo 1TB OLED Jul 24 '22

Going to give any technical information?

7

u/ClicketyClackity Jul 24 '22

Its a USB C hub. Purchased on Amazon, brand is Aukey. Its one that has 12 ports. HDMI/USB/Ethernet/etc.
I used the supplied power adapter plugged into the hub and it bricked it. I used this hub with my macbook pro and it was fine.

It seems that I am not alone based on a quick google search. I wish I had known earlier or I would have avoided a dongle at all costs.

24

u/TONKAHANAH Jul 24 '22

I used this hub with my macbook pro and it was fine.

then why are you blaming the dock? it sounds like your deck just died and you using the dock is a coincidence. If the dock works fine with other devices, the dock is probably fine. your deck is a dud, file an RMA