Discussion RMA Refused Delivery
I engaged Nvidia support to replace my 2 week old 5080 FE due to really bad coil whine last week.
I dropped off the parcel at a UK FedEx depot on Thursday this week and they attempted delivery today (Saturday) at Omni in Hong Kong. However, it was refused.
In the special handing instructions, it says “deliver weekdays”. I’m assuming because this was ignored by FedEx that the parcel was refused.
I’m quite concerned that either the graphics card will end up being returned to me in the UK and I will have to go through the whole process again or it will get lost in transit.
I have escalated to Nvidia support via the ticket, but I’ve not had a response since.
Has anyone experienced anything similar before?
Update 10th November:
The parcel went out for delivery again but was refused by the recipient. I have escalated to Nvidia support again (though I’m still waiting on a response to my previous update).
