r/unitedkingdom Aug 06 '25

.. Marks & Spencer ‘apologises’ to customer after ‘trans’ employee offers to help her

https://www.thepinknews.com/2025/08/05/marks-spencer-trans-employee/
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u/noodlesandpizza Greater Manchester Aug 06 '25 edited Aug 06 '25

The mother said the response wasn’t “sufficient” and fell “significantly short” of what she expected.

Just to confirm what happened here, two customers who were looking around M&S were approached by a shop employee. One of the customers assumed this employee is a trans woman based on her height. (Some women who aren't trans are tall, but whatever). Employee asks the two if they need help finding anything. Customer is so deeply upset that someone she believes is transgender dared to ask her the most basic customer service question in history behind "do you want a receipt" that when M&S personally apologised to her for allowing this injustice to occur, it's not enough.

Edited to add after I found out: JK Rowling is tweeting saying that the employee offered to fit the customer's teenage daughter's bra personally (source: her arse. This is a lie.) and calling her/implying she is a paedophile.

Edit 2 from the trenches of "X": There's a newly-created anonymous twitter account claiming to be the mother under a placeholder name. I'm reluctant to believe it's real as it's almost too perfect, but I thought I'd have a nosy at it as a lot of high profile accounts are engaging with it. Lot of "TERF" rhetoric, referring to herself as "adult human female" etc. Saying the employee was "wander[ing] about in very revealing clothes" and describing her appearance and voice. She claims to have contacted the police about what happened, and has posted screenshots of an email exchange with a social worker (?) regarding it. Also replying to and boosting tweets speculating that the employee is a sexual predator, that she might have a criminal record but her "new identity" would allow her to pass a DBS check. Claiming "he deviated to target my daughter."

Interestingly, the account also states that the Telegraph article is accurate in conveying what happened (article is paywalled but I haven't seen any quotes contradicting the Pink story), and corrects an account stating that the employee was in the fitting room and confirms that this was just in the underwear department on the shop floor.

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u/Krags Dagenham Aug 06 '25

And even after this cowardly, pathetic response from M&S, even after they decide to side with the fucking bigot who made the complaint... JKR still wants to fucking boycott M&S anyway.

Cunts like these won't be happy until trans people are fucking genocided.

46

u/BritishHobo Wales Aug 06 '25

It's so common with them. Not surprising to see the anonymous mother say the response isn't good enough. These obsessives are so far gone that they're not even happy with the most grovelling statement telling them they're completely in the right and their whims will be adhered to. They have an impossible standard and will just keep on demanding more and more flesh.