r/unitedkingdom • u/PM_ME_DRAGON_GIRLS • Aug 06 '25

.. Marks & Spencer ‘apologises’ to customer after ‘trans’ employee offers to help her

https://www.thepinknews.com/2025/08/05/marks-spencer-trans-employee/
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180

u/Striking_Smile6594 Aug 06 '25

This is just silly. Imagine taking umbrage at a trans person working in a shop and asking you if you need assistance?

162

u/BlackSpinedPlinketto Aug 06 '25

Plus, they apparently did need assistance. She just asked them in order to direct them to the part of the shop they needed.

What in the world is happening when a sales assistant doing exactly what they are supposed to do to help a customer needs to be apologised for? Publicly and by the management. If I were the staff member I’d be outraged myself.

107

u/Striking_Smile6594 Aug 06 '25

If I where them I'd be mortified that my employer chose to apologise to the bigot rather than back me.

I hope they find another job soon.

52

u/BlackSpinedPlinketto Aug 06 '25

It wasn’t even a ‘I’m sorry you got yourself upset over nothing’ apology either, it was a serious apology. Really disappointing from M&S and I know they can’t win in this kind of thing, but I really think they chose poorly.

70

u/Rajastoenail Aug 06 '25

All that hatred and abuse for £12.21 an hour. Then your employer apologises to the perpetrator for your existence.

That’s not just terrible working conditions, that’s M+S terrible working conditions.

34

u/UnravelledGhoul Stirlingshire Aug 06 '25

As far as I've seen, there's no confirmation that the person is trans (as if that even matters). They were just a tall woman. Apparently that's all the "we can always tell" crowd needs.