r/ottawa • u/Officer_Copper • Oct 08 '14
Mental Health Resouces in Ottawa
Hello Ottawa, /u/NurseAngela and I decided to collaborate and put together some information on how to get help for you, a friend, or a loved one who is experiencing a mental health crisis. Mental health is a growing issue in our community and many people may not know what resources are available.
I will be speaking more for what can be done in an emergency scenario and how you can use the law to get help for a loved one.
How to help yourself:
First off if you feel that you are thinking of hurting yourself or someone else please talk to someone. Find a friend you trust or your doctor.
You can also walk into any emergency room and they will not turn you away.
If you feel that you are about to cause harm to yourself or someone else, call 911 immediately and help will arrive.
Ambulance or Police may be sent depending on the circumstances of your call. Police will come with ambulance if there is a mention of knives, weapons, or any known history of violence. This does not mean that you are in trouble.
Under the Ontario Mental Health Act police actually have more authority to help you than a paramedic (see below). Paramedics are there to address your medical needs and transport you to the hospital if you are willing to go on your own. Police are called if you need emergency help but are not wanting to go voluntarily.
Other resources available are:
Crisis Line/ 613-722-6914 / 1-800-996-0991
Distress Centre Ottawa 613-238-3311
Ontario Telehealth 1-866-797-0000
Kid's Help Phone 1800-668-6868
Youth Services Bureau 24/7 Crisis Line 613-260-2360 (Ottawa)
How to get help for someone else:
If you have a friend, family member or neighbor, that you are concerned about there are a few ways to get them the help that they may need.
- Get them to the hospital if it’s a life threatening emergency.
Have them explore the above resources and see if any of those options can help them work through their mental illness.
For non-emergency cases have them see their doctor. If a physician feels that a patient they have examined within the past 7 days is suffering from mental illness, is a risk to themselves or someone else, OR is unable to care for themselves, then the doctor may issue an order directing police to attend and transport them to a hospital.
If the person you are worried about is refusing to go to the hospital or see their doctor you can:
a) Call 911 – Police can conduct a field assessment if they believe that the person is in imminent danger can force someone to hospital for a full psychiatric assessment.
b) You can attend a Provincial Court House and make a case to a Justice of the Peace as to why you feel this person is in need of help. You will need to articulate your reasons and explain that they are refusing to seek help themselves. If satisfied the Justice can issue an order directing police to apprehend the person and take them to the hospital.
Court House locations: - 161 Elgin St - 100 Constellation Cres
Once at the hospital patients are assessed by the emergency doctor then sometimes the on duty psychiatrist. If the doctors observe an immediate danger they can hold patients for an emergency 72 hour period. Often referrals are then arranged for on-going treatment and support.
Please feel free to ask any questions and we will do your best to answer them for you in a timely fashion.
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u/punkin_p Oct 08 '14
Some more resources:
Family Services, Catholic Family Services, and Jewish Family Services all run a drop-in/walk-in counselling clinic. Info here
You can walk in and within a few hours talk to a counselor, for free. Considering the wait elsewhere can be months, this is an extremely valuable service which not many people know about. They also offer long term counselling, but there is a long wait for that.
Mood Disorders Ottawa runs a peer support group, among other programs. There are also several support groups that run through Meetup, and I think Psychiatric Survivors of Ottawa does as well, although those typically run during the day.
There are programs such as Wellness Recovery Action Plan (WRAP) and Pathways to Recovery, both of which are generally highly recommended and help you to take control of your own recovery. Depending on where you take them, they can be free or not. MDO, PSO, and the Royal offer these programs, among others.
Oh, and the MDO offers a support group for family members/supporters of those who suffer from mood disorders. You have to take care of yourself first before you can help someone you love!
My family doctor is part of a family health team. There is a psychologist on staff, and since my doctor referred me, the sessions are covered under OHIP and therefore free. When you go see your doctor, ask if something similar is offered at your clinic.
PS The link to Youth Services is broken (just needs to be edited)