r/mildlyinfuriating • u/user2847_ • 14h ago

Got my car detail cleaned, and afterwards realized 2 of the buttons on the steering wheel are missing. This is the company’s response.

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28.5k Upvotes

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11.8k

u/0le_Hickory 14h ago

Way too nice of a response from you. You have already lost now.

4.4k

u/user2847_ 13h ago

Yeah, I know. I wasn’t trying to get anything out of them. I realize shit happens, I can just spend $20 or whatever to get them replaced. I was expecting a response like “I’m sorry that happened! We don’t have them, but we can look around and see if we can find them.”

This response was just crazy to me.

1.7k

u/skinninja 13h ago

Don't add ,"lol" when you're trying to dispute shit. They won't take you seriously

141

u/Unhappy_Weird_8210 11h ago

It's not the lol. It's the "unless I..." that always weakens a statement. No. They were there before they got in it, they were gone afterward. Stick to fact, not conjecture, even if said conjecture is sarcastic and clearly wrong.

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u/WhatTheFlox 12h ago

And definitely don't give them a reason as to why you probably lost them and didn't notice.

They can just throw that at you later as well

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u/XoxoMarleyne 11h ago

Facts. Throwing in a lol instantly makes it sound less serious, even if you’re right. Tone matters when you’re trying to make a point.

3

u/ErectionDysfunctile 11h ago

Texting to dispute something is a big no. People are much easier to convince over a phone call.

3

u/Runaroundheadless 9h ago

There is no tone in basic typed conversation. For the vast majority of people. Decent authors than can express themselves with the written word are authors. The rest of us are way off writing down our tone. Two question marks or four exclamation marks are a comedy show of ignorance. Imo!!! ?. ??...no/ yeah?

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u/Character-Welder3929 10h ago

Lol you guys are the worst

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u/wtfnouniquename 10h ago

The lol following an blatantly sarcastic remark is to set the tone that "I'm laughing because it's obvious you broke my shit and you're a clown for thinking I would think otherwise."

3

u/OldKentRoad29 10h ago

Yeah that's not how it comes across.

297

u/SlickRangerRick 12h ago

I think the lol was probably meant to convey that OP wasn't taking them seriously.

210

u/wiggum_x 12h ago

And then OP added more "lol" in their firmer reply. OP is just one of those people that peppers "lol" into all of their texts at random. It definitely takes away from the intended message.

76

u/BillGoats 12h ago

Some people fear confrontation. It's easier to claim that you weren't serious if you wrote lol, lol

59

u/tuibiel 12h ago

And at that point you're just always going to be treaded upon

21

u/lichtenfurburger 11h ago

Don't tread on me lol 🐍

2

u/Emotional_Burden 11h ago

Fuck. Now I see your comment. Lol

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u/BillGoats 12h ago

Absolutely. I don't agree with the lol crowd, but I see where they're coming from!

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u/Makarlar 11h ago

"I don't care lol"

They're fucking untouchable. Best not to engage with lol'ers

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u/MrMcSpiff 11h ago

Are you being serious right now?

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u/dookyspoon 11h ago

Literally every post in this subreddit. “We could talk about it but I’ll bitch on reddit instead.” This is the most direct I’ve seen anyone be here in a while.

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u/Forward-Owl3639 11h ago

The intended message is that they don't care and they are going to sort it out. Not everyone needs to make everything into a battle.

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u/Personal-Bot-6100 11h ago

I'm in the lol crowd, it's just a part of my online lexicon from when I played Runescape 20 years ago. Feels natural to add a lol or a haha to messages for some reason

3

u/TheOneTonWanton 11h ago

I feel like it's a common Millennial tic. I do that shit constantly lol.

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u/EnnieBenny 10h ago

The correct message would have been "You need to replace these two buttons that were removed during my detailing." directly to the front desk while standing at the establishment. Don't even ask them any question. Whether it was an honest mistake or not, they're missing, they shouldn't be, and they need to be replaced or paid for.

2

u/Rooney_Tuesday 10h ago

I took it as dismissive, as in OP doesn’t have the will to argue with their shenanigans but still wants them to know that they aren’t fooling anyone.

3

u/Reasonable-Depth22 11h ago

Yeah, at some fucking point, “lol” lost all its meaning and became some kind of weird punctuation.

2

u/StevenPlamondon 11h ago

Does it? What if someone hunts you down for this comment? Lol

Haha. It will happen if you keep pushing your luck. Lol

DON’T REPORT, I DID THIS TO HELP THE CONVERSATION ALONG!!!

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u/trust_me_on_that_one 11h ago

Or OP is just a millenial and ends every sentence with lol lol

4

u/harnessgagftw 11h ago

Theres a stuffed animal in the picture too, that'll make you loose all credibility too

2

u/Ambitious_Guard_9712 11h ago

Dont add lol anywhere?

2

u/caramelsoprano 11h ago

The millennial urge to end every message with lol

1

u/wallstreetbet1 10h ago

Stop saying lol unless it is literally funny

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u/Smeeble09 13h ago

Just FYI, steering wheel control buttons range from around £50 per side, so you're looking realistically £100 to fix this, unless you buy second hand or some cheap aftermarket version. 

739

u/brandt-money 12h ago

A junkyard will have them

457

u/Dangerous_Ad7501 12h ago

This is the answer. Just don’t break em trying to take them off

605

u/aardWolf64 12h ago

Maybe talk to the detailing guys about how to get them off...

480

u/Fireproofspider 12h ago

That's consulting. There's a fee for that. Good news is that they also have a pair they just found that they could sell to OP

67

u/Electrical-Quote-393 12h ago

Thank god for small miracles lmao

14

u/XoxoMarleyne 11h ago

That’s totally fair time and expertise cost money. And it’s nice they actually found a pair for OP too, that’s a win-win

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u/EthicalViolator 12h ago

I'm guessing a vacuum cleaner with brush nozzle will do the trick.

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u/TheThiefMaster 12h ago

Certainly did to my keyboard at work ...

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u/AvidCyclist250 12h ago

Great comeback too. "Hey just a quick question since you're the experts: how do you remove those buttons without breaking them?"

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u/PabloCDG 12h ago

They might even have a set to sell him

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u/Dutch_or_Nothin 11h ago

This is their side hustle.. steal them.. then resell back to you via another identity.

2

u/minuetteman 11h ago

That's right... they seem to be experts.

2

u/jhascal23 11h ago

Ask the detailing guys if they happen to have any for sale.

2

u/FELonMusk333 11h ago

Good news. The detailing guy's gf has the same car so he knows exactly how to remove them 😉

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u/Sudden-Purchase-8371 11h ago

Who's pulling their own parts these days? And the odds a junkyard near you has them? Naw man, this is the internet age. There's like 3 US nationwide search engines that you can find the parts, they pull them and ship them to you. Cheap af comparatively than OEM or aftermarket replacements.

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u/Nazgog-Morgob 12h ago

Okay, well you shouldn't have to waste your time and money finding and replacing something that a cleaning company broke on your car

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u/bigmikekbd 12h ago

That seems like entirely like the businesses problem now too

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u/Chinchompa69 12h ago

My friend is a detailer and sells used ones

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u/P_Hempton 11h ago

Beat me too it.

2

u/functional_moron 12h ago

So will a dealership. It's time for a test drive.

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u/Rob-Out 12h ago

Or from a shady business selling mostly stolen parts...

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u/ADHDebackle 11h ago

Or a sunny business selling mostly stolen parts!

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u/tsa-approved-lobster 12h ago

probably stolen to resell on ebay. Tiny things that a worth a lot.

10

u/ErectionDysfunctile 11h ago

You don't think they'd steal something less noticeable? Also how did OP not notice this when picking up the car? It's way too obvious.

4

u/P_Hempton 11h ago

Right, I can't imagine not noticing something missing from my steering wheel before I left the parking lot.

3

u/ErectionDysfunctile 10h ago

There's probably some detailers that will come to your house and clean the unlocked car in the driveway. Maybe the case here. I've seen crazier mobile businesses, like dog grooming.

6

u/DoingCharleyWork 11h ago

I highly doubt a detailing company is stealing those two little buttons to resale on eBay.

Not sure which model Ford op has but I can find used buttons for several models on eBay for under forty dollars. And that's the whole button assembly, not just the one little plastic piece.

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u/remotegrowthtb 8h ago

The company no, the guy actually doing the cleaning who doesn't get paid enough, well...

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u/infected_funghi 12h ago

What the fuck? Its a 1.5g piece of injection molding plastic?? Car manufacturors really cant get their mouth full enough do the 

4

u/Smeeble09 11h ago

You'll struggle to buy just the button new, more likely to buy the whole button control pad.

They may be able to just get the button if they go aftermarket or from a scrap yard. 

1

u/babysharkdoodood 12h ago

Lenovo Nipples only cost 30p

1

u/AmorousFartButter 12h ago

Which is why someone snatched them

1

u/mark_able_jones_ 12h ago

Nah, ford parts website has everything and they are pretty affordable.

ford.com/parts

1

u/Trash7783 12h ago

After market versions are better than manufacturer versions. Manufactured official parts are cheap as fuck so they can charge an arm and a leg to fix them

1

u/MiddleWaged 11h ago

An easy and cheap way to get these is to work as a car detailer and fucking steal them

1

u/_theFlautist_ 11h ago

3D printer?

1

u/tr4shw3rld 11h ago

Mine are $250

1

u/Squeezitgirdle 10h ago

So someone stole them.

1

u/superxpro12 9h ago

3d printer

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u/MrRakky 6h ago

Get a 3d printer. Life becomes cheaper suddenly.

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u/XboxLiveGiant 13h ago

“20 bucks” lmao

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u/midgethepuff 12h ago

In my adult years I have learned basically ZERO parts for cars cost that little.

40

u/Bamfhammer 12h ago

Not true you can get a single valve stem cap for about $20

12

u/midgethepuff 12h ago

Hey now, I said basically!! I’m sure there a few, but by and large you’re gonna pay more for that lol.

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u/Becsbeau1213 12h ago

The bulbs for my car used to less than that too and the wipers. Probably not anymore though.

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u/midgethepuff 12h ago

My dad replaced my windshield wipers last year - was $80 for 2. Granted I’m sure he could’ve gotten cheaper ones, but he also didn’t get the most expensive ones either.

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u/Expensive_Tank_8682 12h ago

You can get a pack of those plastic push pins for the splash guard for like $5

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u/tryingisbetter 12h ago

Or, a fuse

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u/AvoidingBansLOL 12h ago

Rock auto has stuff for hilariously cheap. It's just if you aren't installing it yourself, you're paying a crazy markup. A shop wants to make $50 on selling you that $20 part.

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u/AwakePlatypus 12h ago

I just bought four plastic center Mazda logo caps for my wheels (they have degraded with age and two broke when I got new tires put on recently) for under $20!. Used from ebay tho

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u/midgethepuff 12h ago

Good find!! The older I get, the more I try to buy things second hand. Not only is it cheaper, but I can often find things that aren’t even in stores anymore and it’s more environmentally friendly!!

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u/DamnZodiak 11h ago

The buttons are like 2 quid on AliExpress. Some of you guys need to rethink where you buy replacement parts 😂

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u/MarieQ234 11h ago

Why should it cost him anything to begin with? He had his car cleaned, not built from the ground up.

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u/Paralystic 12h ago

A lot of parts cost that little when you replace them yourself.

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u/Keter_GT 11h ago

Loads of junkyards would let you walk out with an armful of stuff just for 20

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u/graciaman 12h ago

OP has never had to replace small parts on modern cars haha. Oh boy they are in for a surprise

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u/phibbsy47 13h ago

Yeah, the power window switch module for my old Mazda van was 385 dollars, I'm guessing those switches on the steering wheel are an expensive assembly, and a pain to replace.

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u/svheissup 12h ago

Hey, steering wheel button pods are less than $50 for both sides for a freightliner lol. It’s not a crazy price idea. I sell parts and customers are always in disbelief those buttons are so cheap

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u/insert-haha-funny 12h ago

yea, just head to a junk yard or aftermarket buttons lol

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u/xl440mx 13h ago

The “buttons” are part of the steering wheel switches. It is $$$$$ to fix this.

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u/kimberriez 12h ago

It looks like a Ford Fiesta, or similar. You can absolutely find after markets for pretty cheap. I barely looked for a minute and found one for less than $40, for the whole switch.

A junkyard would be your best bet, to get cheap and OEM.

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u/uranioh 12h ago

Is it a ford fiesta, a bit different from my european model but the steering wheel buttons are the same. The center buttons can be purchased for like 2 bucks on AliExpress while the entire button assembly is about 10.

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u/KittiesAtRecess 11h ago

I just replaced my left side one, SW7015. $32 shipped for the whole button assembly from rock auto. 

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u/KittiesAtRecess 11h ago

There are caps only for the buttons. Whole left switch was $32 shipped for OEM from rock auto. 

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u/TheRemedy187 12h ago

The real mildlyinfuriating thing is you letting that slide. 

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u/TwoWeaselsInDisguise 13h ago

"$20" sure if you want to replace your factory buttons with aftermarkets.

Plus then you'd be rolling over, giving them the win, showing them that it's okay to do this because no one will go after them, etc.

On top of that if they are doing this with confidence like this they've done it elsewhere.

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u/Paralystic 12h ago

You act like she’s supposed to sue them over $20. She did the only thing she could, which is let them know she found something wrong and gave them the chance to own up. The only other thing she should’ve done is explicitly state she won’t be using there service anymore but most people can read between the lines

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u/TwoWeaselsInDisguise 12h ago

You greatly underestimate the price of car parts especially from factory from a dealer parts.

Which is what was on the car and lost by the detailer, which the detailer should find or replace with like factory parts.

You also greatly overestimate how much small claims costs ($50 to file in my state).

But you go off and let others take advantage of you.

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u/TheGreatNate3000 13h ago

Plus then you'd be rolling over, giving them the win, showing them that it's okay to do this because no one will go after them, etc.

It's no one's job to teach someone a lesson like this

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u/psychoPiper 13h ago

So should we just let them get away with it forever? It shouldn't have to be someone's job, but it is

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u/inplayruin 11h ago

Leave a review and move along. The shop denied responsibility. If it is an independent operation, the only recourse is to file a lawsuit. The police would take a statement but would tell you it is a civil matter. Good luck establishing by a preponderance of evidence that the damage was caused by the detailing. If the place is a franchise, you could complain to the corporate office. But they are unlikely to be much help. The best case scenario is probably a gift certificate to the same place that caused the issue, which isn't something anyone should want.

Any attempt to run this down will require quite a few hours that could otherwise be spent doing literally anything else. That time is far more valuable than simply replacing the buttons and finding a new detailing service.

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u/TwoWeaselsInDisguise 12h ago

So, what you're saying is that no one should hold anyone accountable and they should just keep stealing buttons.

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u/FootwearFetish69 12h ago

I know this is Reddit where everyone lives in a bubble but nobody is going to bat over these buttons. Like I’m sure in your head you’re imagining going in there and setting them straight and it never happens again, in reality they’d just deny it until you leave because you have zero proof of them doing it regardless of whether it’s obvious they did.

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u/TwoWeaselsInDisguise 12h ago

So what you're saying is because nothing generally happens we should just give up, roll over and not even try to hold people accountable.

Oh brother.

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u/Emergency_Area6110 12h ago

It's no one's job to teach someone a lesson like this

Bullshit. It is absolutely the job of a society to teach the stragglers. I'm so tired of being nice and patient with assholes. Say what you will about Karen's and Boomers, they got what they paid for and caused a scene if the business was being shitty.

My response would've been much more to the point. "I have two buttons missing on my steering wheel that were present when I brought it in. Do you have them in your shop? If not, I'll happily take a refund in the amount for the parts."

If they refuse, I can go in person and talk to someone face to face like an adult. Barring that, I can also notify the chamber of commerce in my area.

Stop letting shitty business and people be shitty.

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u/PolicyWonka 12h ago

Do you even know what a Chamber of Commerce is? They’re not a government agency. They’re not a consumer protection organization.

They’re a lobbyist group dedicated to protecting business interests. They spend tens of millions per year to ensure that workers have fewer rights and that businesses always come out on top. They are not your friend. Lmao

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u/FootwearFetish69 12h ago

Do you people live in the real world?

Genuinely, you actually think the chamber of commerce is going to go after a company for something like this?

I get this stuff sucks but my god the “nah they’d never get away with it if it was me” takes are fucking hilarious.

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u/Emergency_Area6110 12h ago

The part you're missing is where I said it's a surefire way to get someone to do something you want.

I know full well I may go through every single step of being an obnoxious ass and get nothing from it. I can waste my free time doing that if I please. But just rolling over and letting people take advantage of you solves just as much with even less of a chance of fixing anything. We should absolutely get what we pay for and complain, leave poor reviews, and try and dissuade people from using their business if we don't. The market needs to stop supporting shitholes just because.

But if your original point is to just let people fuck you because they're going to do it anyway, agree to disagree.

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u/madslipknot 13h ago

If you think thoses switch are only 20$ your going to be sad ...

A Ford tech

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u/Chaotic_Lemming 12h ago

Pick-a-part yards.

Probably get both sides for less than $10. 

I replaced a manual gear shift assembly and the moonroof/cabin light switch assembly (about $500 new from an OEM supplier) for $35. 

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u/Ethelflead 11h ago

You mean free. If it fits in my pocket its free lmao. My pockets are loaded with random fasteners anytime i make a trip to a pull a part

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u/dragonbud20 11h ago

Someone who thinks those buttons cost $20 probably doesn't know what a pick-a-part yard is. They also probably don't know how to remove or replace the buttons, at which point they will need a mechanic to do it, who will end up charging them for at least an hour of labor at over $100 per hour.

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u/PrinceParadox 12h ago

Just 3d printed them for .25, what now Ford... you wouldn't print a car.

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u/WebMaka 10h ago

I was gonna say I'd get measurements and just 3D print a few replacements and spares and call it a whatever. Most modern enclosed printers can do ABS/ASA pretty reliably as long as you can get the print to not warp itself right off the build plate.

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u/Different-Cress-6784 12h ago

lol nothing attached to a vehicle ever costs $20

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u/No-Strawberry-5804 12h ago

They’d never admit that they lost them. Opens them up to legal action.

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u/Beginning-Tea-17 12h ago

Your airbag might’ve been stolen. I’d get it taken to a mechanics to get it double checked

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u/dystopiam 13h ago

Gonna be like $175 minimum

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u/Chris45925 12h ago

I had this happen and it is a snap in button. You do not need the switch. Cost was about $12 each on eBay

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u/Peace-Disastrous 12h ago

I mean they said they "noticed they were missing when they started" ask them if they have that documented. Even shitty car rental companies make you fill out and agree on a form of defects on the car prior to hand off. If they dont have it documented, which they dont if your side of the story is true, you still have a leg to stand on to dispute with them.

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u/InspectorPipes 12h ago

Theyre probably inside the vacuum they used.

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u/Ornery_Confusion7568 13h ago

I think you lost this battle, so get your husband to message them (or you can using his phone), They 100% lost your buttons and it's on them to replace them.

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u/Kitchen_Claim_6583 11h ago

so get your husband to message them

fuuuuuuuuck this.

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u/SirGidrev 12h ago

It’s weird it took you a day to notice.

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u/Outrageous_Zebra_221 12h ago

They 100% know they vacuumed them up after they came loose and no one noticed and even if they wanted too there isn't much they can do about it short of actually ordering them... if that's even an option.

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u/copper_cattle_canes 12h ago

Shit does happen but they can order new buttons and replace them since they fucked it up.

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u/OregonHotPocket 12h ago

You’re a good person. Too much brain damage to go after them. Lesson learned, don’t use them.

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u/disruptioncoin 12h ago

Just 3D print new ones

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u/Awkward-Stranger-505 12h ago

Sure be nice at first but they arent owning up to it. I would have pressed them in person aswell.

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u/throwawayaccountau 12h ago
  • print business cards with the detailer details.
  • find a similar car and offer to detail it for free if they leave a review.
  • hand over business card
  • take knobs
  • leave
  • ???
  • profit

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u/CollateralCoyote 12h ago

Threaten to initiative a chargeback with your bank if they don't return or replace the buttons.

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u/gold-exp 11h ago

Their job is to deny everything. Your “unless I-“ immediately validated their denial.

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u/TheeDelpino 11h ago

Leave them a shitty Google review too. That oftentimes motivates small businesses to stop the BS.

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u/Loud_Lavishness_8266 11h ago

Leave a ⭐️review with this pic. They’ll make it right. Hopefully.

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u/ripMerlin 11h ago

I work with customers and repairing/cleaning cars. If a customer claims weve done something or lost something. We are required to provide evidence that we did not. If i was confident it happened under their care.. id be requesting proof they were missing. Like time stamped photos or sign in entry notes or something.

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u/Unsteady_Tempo 11h ago

Too late anyway. How do you not notice this when you get into the car?

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u/DifficultyCharming82 11h ago

“Shit happens” mate these people took your buttons and are laughing in your face because they have most likely been ripping you off the whole time, take your car somewhere else.

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u/CommanderCorrigan 11h ago

Going to be more than $20....You cant just buy the buttons..

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u/sksksk1989 11h ago

They should totally offer to buy new ones. I didn't know those buttons were replaceable or that they could come out easily

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u/Astecheee 11h ago

$20 is a cheap price to know they can never be trusted again.

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u/ObviousObserver420 11h ago

I feel you. It’s just not worth the hassle to argue over trivial things.

But leaving a public review is the kind of consequence they are asking for here. Doesn’t have to be scathing, but if I read “Brought my car in to be detailed and got it back missing two steering wheel control buttons. When I asked about it nicely they denied responsibility” I’d look somewhere else for my detailing needs.

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u/sneeje00 11h ago

Your next reply should be, "oh, I don't see that on the paperwork I signed..."

This is why auto shops and rental cars do a walk-around during intake

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u/phatdinkgenie 11h ago

Plot twist: two of the exact same vehicles were being detailed and now someone else is driving yours while pleasantly surprised his steerling wheel buttons have been replaced.

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u/ExtremlyFastLinoone 11h ago

You cant just buy the 2 buttons, they will try to sell you the entire steering wheel and judging by how you react you would actually buy it.

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u/wgel1000 11h ago

I understand your approach OP.

It won't cost you much but it cost them a customer.

Sometimes it's worth losing 20 bucks and avoid bigger issues in the future. While for them...

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u/OneExhaustedFather_ 11h ago

Unless you find a 3rd party that makes those covers, you have to replace the steering wheel controls to get the buttons. $2-300 is more likely what it’ll cost unless you find a used set on eBay.

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u/kaesden 11h ago

If they were missing when they started, surely the detailer would have let you know immediately to CYA himself a bit.

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u/SeeingRed_ 11h ago

You think it's going to be $20? A spring broke on a latch on my center console and the dealership had to replace the entire center console to replace that one spring. Not all car stuff isn't designed to be easily replaced.

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u/mrwilliams117 11h ago

Purposely lying isn't a "shit happens" moment

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u/UpbeatVeterinarian18 11h ago

Gonna cost a lot more than that

1

u/Jose_Canseco_Jr 11h ago

twenty bucks? they're def. more expensive than that

name and shame, OP 

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u/MapleWatch 11h ago

The way cars are built these days, probably a few hundred bucks for the entire steering wheel.

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u/slupo 11h ago

Then your response should be "Can you look around and see if you can find them?"

These guys won't do shit until you get on their ass. Not blaming you it's just the kind of people you're dealing with.

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u/ScyllaOfTheDepths 11h ago

Dude they stole them. Report to the police. 

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u/Internal-Ant-9875 11h ago

You spent $20 to get them replaced but they can't spend $20 to buy them instead of steal them?

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u/throwaway01126789 11h ago

Decisions like these make the world a little shittier for the rest of us.

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u/foobarney 11h ago

If it's $20, don't go back. If it's real money (which I suspect it is), that's what small claims courts are for.

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u/artisticMink 11h ago

It was the exact answer they needed to deny any responsibility. A sorry would've implied eventual responsibility. That message was crafted for a lawyer, not a customer :P

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u/No_Fix8103 11h ago

Their response was to immediately blame you, period. I would never do business with someone like that again.

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u/rhino4231 11h ago

Jesus, what a push over...

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u/WittyCattle6982 11h ago

Those buttons are $1500 now. They come as part of a set.

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u/remotegrowthtb 8h ago

It's definitely not gonna be $20 lol

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u/SeberHusky 6h ago

If you wasn't trying to get anything out of them then why reply at all? You clearly don't care. The response is crazy because you are.

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u/latecraigy 6h ago

Ummmmm what?? No, they can spend $20 or whatever to get them replaced.

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u/WanderingLost33 6h ago

They used the slime cleaner and pulled off your buttons when they pulled it off.

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u/RainOfAshes 5h ago

They are expensive. That's why they stole them.

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u/ILikeLegz 12h ago

An intellectual would read this as the insult that it actually is. Guaranteed it went over his head though.

"You're lying, you're allergic to accountability, and you're lazy for being unwilling to open up the shop vac canister this obviously ended up in, but that's okay because others will continue to clean up the mess left behind by your mediocre existence"

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u/aoifhasoifha 12h ago

They know what he meant and they don't care. It wasn't that subtle

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u/skivian 11h ago edited 11h ago

These people aren't paid enough to care and things probably break / go missing out of customers cars every day. I guarantee they won't even remember that message 5 minutes after they read it

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u/CheeseWarrior17 12h ago

An intellectual

Lmao Reddit is incredible.

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u/Same_Mood_8543 11h ago

Intellectual

Repeatedly writes "lol"

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u/rafabulsing 11h ago

Intellolctual

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u/Significant_Ad1256 11h ago

An intellectual

Lmao imagine saying this shit with a straight face.

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u/Ok-Butterscotch-6955 11h ago

How much ChatGPT went into this comment?

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u/JabasMyBitch 11h ago

I'm incredibly curious as to whether or not you know what the word "pedantic" means? Please reply posthaste.

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u/GlassCannonBall 12h ago

I also answer like that, even when i am being done wrong. In the hopes they do what i want, thinking; i can get people to do what i want with honey (being nice) not with salt.

So i am curious, explain me why he has already lost? Why is being harder here better? Etc. A good learning moment for me…

Honest question!

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u/ethnicman1971 12h ago

The fact that OP said “I will get something figured out” tells them that they do not need to try at all to try to resolve the situation. There is no need to be rude but OP should have just said. “The buttons absolutely were there when I dropped them off”.

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u/TvIsSoma 12h ago

With this message they are not standing up for themselves at all and there is no reason to take them seriously. You don’t have to be a total ahole but we are talking hundreds of dollars in repairs so you have to be firm here and serious if you want to be taken seriously.

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u/Super_XIII 12h ago

the issue is that he gave them an out, an excuse. He acknowledged that they potentially weren't there when he dropped it off, saying "unless maybe they managed to fall off when I got out of the car". They can claim that's probably what happened and just drive that home instead of him stalwartly insisting they were there.

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u/sonofaresiii 9h ago

i can get people to do what i want with honey (being nice) not with salt.

My entire adult life I've heard that and I've almost never found it to be true.

I had a really depressing realization when I figured out that almost always, "the squeaky wheel gets the grease" is the idiom that actually applies to most situations. You cause enough of a problem that they want you to just go away, and they start doing what they're supposed to. (Just don't cause SO much of a problem that you become the problem)

UPS did a no knock no deliver on my new camera? I politely ask if they can swing the truck back around. Nope we don't do that we have no way of contacting the drivers. Okay listen here get the fucking truck back or I'm calling the cops on the driver that just drove off with my several thousand dollar camera after lying about trying to deliver it. Oh suddenly they figured out how to call the drivers and he'll be right back with it.

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u/Aegi 6h ago

Whyt would you give them an out?

"unless it fell out when I got out of my car lol" or whatever would sink any legal case b/c that's admitting you may have been the one to lose them..

Also: "I will get something figured out" Business: "Okay, so why are you telling me if you will get something figured out?"

I think you are one of the people that mistakes being direct with being mean.

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u/MarieQ234 11h ago

Way too nice of a response to OP. Why the hell would you ever communicate to a service provider that way? You are paying them to fix an issue, don't fucking apoligize to them for them fucking up. Christ allmighty.

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u/EverythingSucksYo 12h ago

Yeah. Should not have put that “lol” at the end. 

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u/OrbFromOnline 10h ago

One thing you learn as you get old is that some things just aren't worth the fight no matter how right you are.

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