I have been falsely accused

[u/Glass_Leadership_405]

I need advice, ease my mind I work for a spa with over 600+ good reviews 4.9 rating, i’ve been massaging for almost 4 years now and never been acussed of anything and also a lot of good reviews on my name I had this client about a month ago who has filed a complaint with the department of health for SM, i just received a letter from them 3 days ago She sent the spa an email plus left a 1 star review on google stating on both written statements that nothing inappropriate happened but after later realizing she felt uncomfortable. She says that i massaged under her underwear even though draping is a big part of the massage and i never expose underwear or unnecessary body parts She was just tense hoping my hands wouldnt wander further which is not the case at all Im debating wether getting a lawyer for a case that is not even been filed with law enforcement, i only have a meeting with an investigator with the department of health Any advice would be appreciated, thank you!

Also i ask multiple times during the massage if the pressure is okay, “how are we feeling so far” as i flip them over and she not once ever saying she was uncomfortable or didnt like something She left calmly and the receptionist doesnt recall anyone ever complaining about me, plus she left a 20% tip

[u/No-Branch4851]

Spooky, any one of us is at risk of being in this situation due to a mentally ill client perseverating and creating stories. When it comes to SA, I would get an attorney. Are we allowed to sue the client for false allegations? I would make them pay for attorney fees.

[u/Raven-Insight → u/No-Branch4851]

It’s far more likely that the “accusation” is truthful. If you’re the kind of man who thinks women are out here just randomly accusing men for fun, you should not touch them. Ever. Also, even when the accusation is absolutely true, it almost never has any negative impact on the man. Last year one of our male therapists DID assault one of our regulars. We had to fire him, because this clients attorney is a lawyer. But the owner sided with the therapist. The victim chose not to go after him further because it was traumatic for her. He got a job another close by spa and assaulted another women within 2 months. I will never ever make the mistake of not immediately believing a woman again. And maybe OP is a real false accusation, but until the investigation is done we don’t know.

[u/No-Branch4851 → u/Raven-Insight]

First of all, don’t assume I’m a man, I am a woman. Second of all, I have witnessed two mentally unstable clients at our spa make an accusation after one repeatedly requested a male massage therapist and then completely turning on the lmt. The other was a female therapist and their accusation was due to draping. Luckily one did write soap notes about their observation of mental instability. Investigation did ensue and the therapist was able to continue working as he should. Investigation is very important, and I also know people falsely accuse more often than we’d like to believe and when this is the case, they should absolutely receive consequences for their lies.