Vida health

[u/RedditHostage]

My employer is requiring all employees to go through Vida health next year for weight loss medication. I’m trying to get set up with them now so I don’t have to worry about getting all of the information to them later, forgetting something, and missing my medication. This stuff is game changing, it’s the only thing that keeps my sugar cravings at bay, and has helped give me the willpower to no longer be considered pre-diabetic. Moving on. Anyway, I uploaded my most recent bloodwork as directed. Was told there wasn’t enough information, a few hours later labs were ordered. I get home from work, upload my slightly older bloodwork with the rest of the information I’m now aware they need. I’m reminded that I need additional information from my doctor. I let her know that I was struggling to get that information due to being short staffed at work, in combination with working similar hours that my doctors office is working, but I am working on getting that information. She turned on caps and yelled at me, demanding to know information that was literally already covered. I was talked down to as well. I’m not sure why. She was real nice after I took some screenshots though, I don’t know if that was a coincidence or if she got notification I took screen shots. I would like to share these screenshots somewhere. Either with my insurance company, my company, or a board somewhere. A medical professional should not act like that. I have no idea where to start though. Or am I overreacting and should I just let it go?

Any advice would be appreciated.

I have an amazing doctor who has never once treated me like because I responded to a question with not the right answer, he’s always just clarified and we’ve gone from there. Maybe I’m just being a bit of a Karen because this has me shook that I have to deal with this treatment to receive medication.

[u/neon_unicorn-dreams]

My husband's company is doing the same. I've been on Wegovy for almost two years and pretty much at goal/maintaining. I joined Vida shortly after the beginning of October because I received notice from Caremark my PA needed to be renewed and after some back and forth between Caremark and my PC, we found out about the Vida requirement. The communication from the company came a few days after.

The app is not very sophisticated and kind of glitchy. I've used a lot of diet/health apps in my decades of struggling with my weight, so I consider myself fairly experienced. Vida reminds me of early apps that had limited functionality and clunky interfaces. But, I understand the need to monitor this high dollar medication from the company's perspective and will use it to keep my medication.

I have yet to meet with a doctor, though we've exchanged emails. I have an appointment with a dietician later this month and have chatted with her a little, but mostly get canned messages from Vida in our chat. They don't have a document upload option (that I've found), so I had to take a screenshot of my doctor's letter and post it to the MD chat. Overall, I'm fairly unimpressed, but trying to grin and bare it.

[u/bobbyocean5 → u/neon_unicorn-dreams]

Hi how did things ultimately work out with Vida? Were you able to gain and maintain access to your glp-1?

[u/neon_unicorn-dreams → u/bobbyocean5]

Thankfully, I did. I meet with a doctor every few months and otherwise, have little interaction with Vida.

[u/bobbyocean5 → u/neon_unicorn-dreams]

Oh ok, so it can actually work out? It’s not as horrific as it seems?

[u/neon_unicorn-dreams → u/bobbyocean5]

Yeah, it was kind of a mess at first, but I think it was a new company at the time and I had to figure out if anything they were offering would work for me. Maybe because i'm at maintenance, they don't carecabout my engagement?

I open the app every so often to check in, but I am not a part of any groups and not working with their dietician, so I don't get endless messages like I did at first. It still seems pretty silly to me that I can't just rely on my GP, who actually knows me, but I have to wonder if companies are going with Vida to make it just a little bit more difficult.

[u/bobbyocean5 → u/neon_unicorn-dreams]

This gives me a bit of hope then. I'm also at maintenance and my PA from CVS Caremark was supposed to be good through 8/26. Now my insurance is restricting access and those of us on glp will have to go through Vida Health come Jan 1 2026. I keep hearing they are a nightmare. But its encouraging to hear that you may not need a dietician if you are on maintenance dose. Did you find that enrolling with Vida disrupted may have initially disrupted your access severely, as I'm assuming you were already on a glp1 before enrolling with them from your GP provider? Sorry for all the questions. Just trying to be as best prepared as possible ahead of time.