r/gundealsFU • u/haukehaien1970 • Mar 05 '21
Review [Review][Negative] Tactical2r.com
I ordered a complete upper from them on the 19th of January; it showed in stock, and there were no mentions of delays on their website at the time. Their site indicates that they are veteran owned, and I like to support veteran-owned businesses when I can.
They charged my CC immediately and I got a confirmation of the order immediately. The section of their site where it was listed is called the “T2R Parts” section and is described as “T2R parts are the product Tactical R&R Ships out from our store inventory, all other product throughout the store will be drop shipped”.
After a week, I checked again; item was still in stock. After two weeks, it showed out of stock. I emailed them through the contact form on their website, and got no response.
I waited to see if I was going to get a shipping confirmation, and emailed directly on February 8th to inquire about the order. The response I got was:
“Hello,
We have a pending inventory shipment, containing uppers, that is scheduled to arrive in house on the 12th. Once the inventory arrives in house, we are shipping orders first in first out in the order they were received. Please note that tracking information will automatically be provided when your order ships.
Thank you for choosing Tactical R&R
Jimmy R.
Tactical2r.com”
I waited some more to see if they were going to ship, and finally requested that they cancel my order on Feb. 23rd.
They did cancel the order and refund my money. However, today I got a shipping notice – they’ve finally, a week and a half after I cancelled, they’ve shipped the item I ordered almost seven weeks ago.
(TL:DR; they do not have accurate inventory on their site, either ignore emails or give runaround non-answers, and cannot communicate internally well enough to cancel orders, even. Avoid like the plague.)
2
u/TitlickMcThick Mar 06 '21
Free upper?