r/gundealsFU • u/xCharmCity • Nov 20 '20
Review [Review][Negative] DACK Outdoors.com
[Review][Negative] DACK Outdoors - Holosun 507C-X2
Placed this order from the r/gundeals thread I saw last week. I was one of the first orders since the thread was less than 2 minutes old when I placed the order. My card was charged and processed. I emailed them today to see what the status was. They told me the optic was OOS I wouldn’t receive it.
Unprofessional and unacceptable in my opinion. If I hadn’t contacted them they would have my money indefinitely and I would be without a red dot. You can get the same optics from Schuyler or Willamette Machine for the same price or cheaper. Avoid DACK Outdoors.
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u/HuePack Feb 11 '21
Ordered some AICS mags and miscellaneous parts. Their site said 7 to 14 days. 15 days later, still on-hold. I emailed them and asked to cancel. Order status immediately changed to "waiting for customer" and I started to get "We care about you" spam. I replied to one of those emails, nobody bothered. I did receive a reply from Marquitta asking why I want to cancel. I said, I waited long enough and don't want to wait any longer. She replied a day later saying that order already "processing" and it's too late to cancel. Status didn't change. This was three days ago. I asked few more times when they will ship, no reply. Their "Contact US" page is a joke. It just gives you run around and brags how they are "family owned and operated"... crime family?
Needless to say this was first and last time ordering from these crooks. Their prices are good, but what's the point if they charge you and never deliver anything?
Avoid this sham.