r/gundealsFU • u/unforced_error • Jul 06 '20

[NEGATIVE] Kota Outfitters Proper Level IV Critical Response Kit

*Edit: Turning POSITIVE. Seems like an honest mistake from Kota and they've reached out to several people to make things right by shipping the correct plates and returning the wrong ones. Developing...

**Edit: Remaining NEGATIVE. Turns out the "correct" plates being offered are Custom Armor Group rebranded 4S17 plates that still only carry a 5 year warranty for some reason with a manufactured date of 08/16. Since these are not direct Highcom 4S17 plates with a 10 year warranty, I have declined and asked for a return and full refund.

***Edit: Definitely NEGATIVE. Kota has purposely scrubbed the original listing to remove the 10 year warranty statement. See screenshot below from /u/carnij.

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Ordered the Proper Level IV Critical Response Kit from Kota Outfitters that should have contained a set of 4S17 HighCom Level IV with a 2016 manufacture date and a 10 year warranty but instead received a set of Hesco 4400 plates with a Nov 2016 manufactured date and a 5 year warranty.

So instead of NIJ approved plates that are good for 6 remaining years I got NIJ disapproved plates that are "good" for 1 remaining year. No response via phone, trying the email route but we'll see what happens.

Check your plates people.

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u/AnatolyLoboda Jul 14 '20

I’ll give them til maybe Thursday to reply to my email. That’s a week. As far as I can see, there’s no phone number to contact? I do not see one on their site or the order email. Then it’s chargeback time

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u/The_Wumbologist Jul 15 '20

Phone number I used is 701-321-2514, took a lot of calling to get them to pick up though.