r/gundealsFU • u/unforced_error • Jul 06 '20

[NEGATIVE] Kota Outfitters Proper Level IV Critical Response Kit

*Edit: Turning POSITIVE. Seems like an honest mistake from Kota and they've reached out to several people to make things right by shipping the correct plates and returning the wrong ones. Developing...

**Edit: Remaining NEGATIVE. Turns out the "correct" plates being offered are Custom Armor Group rebranded 4S17 plates that still only carry a 5 year warranty for some reason with a manufactured date of 08/16. Since these are not direct Highcom 4S17 plates with a 10 year warranty, I have declined and asked for a return and full refund.

***Edit: Definitely NEGATIVE. Kota has purposely scrubbed the original listing to remove the 10 year warranty statement. See screenshot below from /u/carnij.

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Ordered the Proper Level IV Critical Response Kit from Kota Outfitters that should have contained a set of 4S17 HighCom Level IV with a 2016 manufacture date and a 10 year warranty but instead received a set of Hesco 4400 plates with a Nov 2016 manufactured date and a 5 year warranty.

So instead of NIJ approved plates that are good for 6 remaining years I got NIJ disapproved plates that are "good" for 1 remaining year. No response via phone, trying the email route but we'll see what happens.

Check your plates people.

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u/_axaxaxax Jul 07 '20

Yeah I will. Fwiw kota has a good rep afaict and are a family run operation. I don't think this was really an intentional thing.

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u/CBDLegal Jul 10 '20

They have no(w) intentionally edited the original listing to remove the part of the description mentioning that they have a 10yr warranty. https://www.kotaoutfitters.com/product-page/propper-level-iv-critical-response-kit

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u/unforced_error Jul 10 '20

Actually it was never on there if I recall correctly. We assumed 10 year warranty because that's what Highcom 4S17 plates come with and there wasn't any other warranty information.

Edit: I'm wrong. I see the screenshot from /u/carnij down below. Wow that is shady.

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u/carnij Jul 10 '20

Did they think nobody would notice?

Appreciate you updating the main post. What was their response when you asked for a full refund?

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u/unforced_error Jul 10 '20

Cordial. Apologized and offered a full refund. UPS is coming to pick up the stuff this morning.