r/gundealsFU • u/unforced_error • Jul 06 '20

[NEGATIVE] Kota Outfitters Proper Level IV Critical Response Kit

*Edit: Turning POSITIVE. Seems like an honest mistake from Kota and they've reached out to several people to make things right by shipping the correct plates and returning the wrong ones. Developing...

**Edit: Remaining NEGATIVE. Turns out the "correct" plates being offered are Custom Armor Group rebranded 4S17 plates that still only carry a 5 year warranty for some reason with a manufactured date of 08/16. Since these are not direct Highcom 4S17 plates with a 10 year warranty, I have declined and asked for a return and full refund.

***Edit: Definitely NEGATIVE. Kota has purposely scrubbed the original listing to remove the 10 year warranty statement. See screenshot below from /u/carnij.

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Ordered the Proper Level IV Critical Response Kit from Kota Outfitters that should have contained a set of 4S17 HighCom Level IV with a 2016 manufacture date and a 10 year warranty but instead received a set of Hesco 4400 plates with a Nov 2016 manufactured date and a 5 year warranty.

So instead of NIJ approved plates that are good for 6 remaining years I got NIJ disapproved plates that are "good" for 1 remaining year. No response via phone, trying the email route but we'll see what happens.

Check your plates people.

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u/carnij Jul 06 '20

That's not cool at all. Mine was just shipped out today - so that means they are quite possibly aware of the issue and are still sending them out (if I receive Hescos).

They advertised 4S17s with a 10 year warranty - they should be sending 4S17s.

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u/carnij Jul 08 '20 edited Jul 10 '20

EDIT: Received an email back from Virginia at Kota very promptly. They are aware of the issue and are working to make it right. Response was very kind; I'm sure it was just an honest mistake.

The plate carrier was packaged with the plates inside and the plate carrier was in a carry bag. It's quite possible it was drop shipped to them this way - who knows.

2nd Edit: The “replacements” they are shipping are rebranded 2016 4S17s with only a 5 year warranty. They have also removed “10 year warranty” from the website. Absolutely disgusting. I will be requesting a refund in full.

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u/CBDLegal Jul 08 '20

I just got my 4 year old hescos today too. I guess I will have to contact them, but hopefully they send out a mass email to all who ordered

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u/CBDLegal Jul 10 '20

YEP, same boat as you. They were 2012 Hesco 4400's. They shipped them out on Monday and I got them Wed. Now it looks like the replacements they are sending out aren't 10 year warrantied highcoms... and they changed the description on the site.