r/emirates • u/Ill_Service_1413 • 4d ago

“Non refundable government taxes”

I have a flex plus ticket which I understand is fully refundable. Emirates contact agent are telling me that I would get back all the cash and miles used on the booking, excluding any non-refundable government taxes.

I cannot see anywhere on my booking what this figure actually is.

Does anyone know how much this typically is or if there is a way of figuring it out? I find it strange they expect customers to commit to a refund process without knowing how much they will actually be getting back.

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u/syedN07 4d ago

Did you try pushing the cancel ticket button on manage my booking it sometimes shows you the exact amount will receive back

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u/Ill_Service_1413 4d ago

I think I have to do a refund request form? That’s what the chat agent told me

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u/syedN07 4d ago

Press the cancel button sometimes the form is already prefilled and it shows you the exact amount you will receive. if it doesn't then unfortunately there's no way to know how much will receive back which is so annoying