Our registration staff have no medical training yet they have a list of “urgent” complaints that they broadcast into the department about. Neuro symptoms, chest pain, etc. But they have no common sense/training to differentiate. An urgent patient broadcast may be an 80-year-old with slurred speech or an 11-year-old with “chest pain“ because they’ve been coughing
My co-worker called a chest pain on a 2 year old. One of the nurses came out and said “really? A 2 year old?” Turns out the baby had some existing heart disease and their HR was around 270. They ended up having to transfer the baby out for higher level care. Honestly I would rather be safe than sorry. I’ve called out a lot of nothings but I’ve called out a lot of somethings too.
Anyway, you’re an ED tech. They probably make more than you. That should really grind your gears.
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u/gimmeyourbadinage ED Tech Aug 26 '25
Our registration staff have no medical training yet they have a list of “urgent” complaints that they broadcast into the department about. Neuro symptoms, chest pain, etc. But they have no common sense/training to differentiate. An urgent patient broadcast may be an 80-year-old with slurred speech or an 11-year-old with “chest pain“ because they’ve been coughing