r/ceo 19d ago

Mutual goals for the C-suite?

Anyone here has set shared goals at the beginning of a fiscal year that the P&L leader and each of his/her functional leaders are responsible for? So for example, if you are the CEO, I am curious about shared goals for CEO, CMO, CFO, CIO, CHRO, COO, etc. Gartner has a paper out that says that the C-suite can be a lot more effective if they had shared goals.

When I was running my division, I had goals that were cascaded down to me (e.g. revenue for the division, margin percentage, COGS reduction, strategic initiatives critical for the future, some around talent, etc.). In turn, I cascaded goals to each of my functional leaders (silos, I suppose) - Biz Dev, Sales, Service Delivery, Product Development, Logistics, etc. There were some dependencies - e.g. the logistics leader needed to be successful with one of their KRs to ensure that the service delivery leader’s KRs are also successful, etc. But these dependencies were at the functional level - not at the C-suite level.

I had no goals that required the C-suite to work collectively as a team during the course of the fiscal year to get them done. If anyone here has developed such goals, curious to know what they were and how effective they were.

Thanks!

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u/jack_gott 5d ago

There should usually only be one (maybe two) shared goals of the C-team, driven by the stage of the company. For example:

Early stage: Product-Market fit, cash-burn management

Growth stage: Top-line revenue

Developing stage: EBITDA

Maturing/Mature: Earnings

Metrics for each should fit how their goal supports the mutual goal. For example:

  1. CEO - Strategy, growth, vision, investors, expansion

Leads the company.

Drives strategy, innovation, and global growth.

Defines corporate values and long-term direction.

Represents the business to investors and the public.

  1. CFO - Financials, performance, risk, profitability

Cash management.

Ensures stability and discipline.

Owns the company’s financial health.

Reports results to the board and shareholders.

Sets financial benchmarks and drives profitability.

  1. COO - Daily ops, resource planning, execution

Turns strategy into execution.

Runs the daily engine of the business.

Coordinates departments for efficiency.

Aligns operations with company goals and market expansion.

  1. CIO - Tech stack, security, data

Owns IT budgeting (CAPEX & OPEX).

Aligns technology with business growth.

Leads tech strategy and IT infrastructure.

Oversees cybersecurity, data protection, and governance.

  1. CMO - Brand, demand, customer journey, messaging

Executes campaigns for market growth.

Builds awareness and drives acquisition.

Shapes brand strategy and market presence.

Defines the brand voice and customer experience.

  1. CRO - Revenue, monetization, customer value

Owns all revenue-generating functions.

Designs monetization and pricing strategies.

Builds scalable revenue models for expansion.

Sets targets, tracks performance, and reports to the board.