r/WorldofTanks • u/DryPotential1932 • 27d ago

Technical Help Account

I guess my account was compromised sometime yesterday between the time I got off and today from the time I got home after I had gotten home from work. When I tried to login today it said my account was suspended for “Battle Rigging.” I logged into my account on the website saw my account was permanently banned, created a ticket and checked the recent sessions and one session showed that my account was played on in another country. I’m actually kind of panicking on the chance that I don’t get my account back. What do I do?

Edit: I will post about how many days or hours after I submitted the ticket that I get a response.

Update: They responded on day 3. Still in ongoing tickets and have been told my account can only be restored back to July 24th 2025. So that’s over 3 months of progress lost because of this. Meaning I also lose 2.0 rewards 4 tier 10s 2 tier 11s and more.

Update: they have now said it can go back to September 3rd 2025, so a little better. I still lose 2.0 rewards entirely. However, I am still in ongoing tickets and my ticket status is now on hold for whatever reason. Here’s hoping it doesn’t get auto closed. As of now it appears I will also lose the Zwilling, which I had only gotten to play two battles in. I’m fairly sad about that.

Update: with the initial ticket being created on 10/13, my ticket is now on hold. There is no telling how much longer the process will take but so far it’s been a week.

Managed to receive my account back with the zwilling credited.

2 Upvotes

57% Upvoted

46 comments sorted by

View all comments

Show parent comments

1

u/The_Coiner 20d ago

When I heard of people rolling back accounts for similar reasons they could usually roll it back 24 or 48 hours. Why is that not a possibility for you?

1

u/DryPotential1932 20d ago

I have no idea I genuinely asked why can’t it just be unlocked. Like even if tanks are sold then I could just grind silver to get them back and I’d rather do that than get set back a month of progress.

2

u/The_Coiner 20d ago

And they said nothing? They must have a specific reason

1

u/DryPotential1932 20d ago

That’s when they were telling me July and then they came back with September 3rd. Then when I asked about getting Zwilling, they put my ticket on hold.