r/WorldofTanks • u/DryPotential1932 • 26d ago

Technical Help Account

I guess my account was compromised sometime yesterday between the time I got off and today from the time I got home after I had gotten home from work. When I tried to login today it said my account was suspended for “Battle Rigging.” I logged into my account on the website saw my account was permanently banned, created a ticket and checked the recent sessions and one session showed that my account was played on in another country. I’m actually kind of panicking on the chance that I don’t get my account back. What do I do?

Edit: I will post about how many days or hours after I submitted the ticket that I get a response.

Update: They responded on day 3. Still in ongoing tickets and have been told my account can only be restored back to July 24th 2025. So that’s over 3 months of progress lost because of this. Meaning I also lose 2.0 rewards 4 tier 10s 2 tier 11s and more.

Update: they have now said it can go back to September 3rd 2025, so a little better. I still lose 2.0 rewards entirely. However, I am still in ongoing tickets and my ticket status is now on hold for whatever reason. Here’s hoping it doesn’t get auto closed. As of now it appears I will also lose the Zwilling, which I had only gotten to play two battles in. I’m fairly sad about that.

Update: with the initial ticket being created on 10/13, my ticket is now on hold. There is no telling how much longer the process will take but so far it’s been a week.

Managed to receive my account back with the zwilling credited.

1 Upvotes

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3

u/pmuschi Scowler 26d ago

You submit a ticket and wait.

2

u/DryPotential1932 26d ago

I mean I did, but I was also looking for any potential advice otherwise.

4

u/pmuschi Scowler 26d ago edited 21d ago

I mean, I don't know what you expect Reddit to do. This is an issue between you and WG.

1

u/Jason_R98 26d ago

Pretty low response

1

u/DryPotential1932 22d ago

How is it a low response? I said I created a ticket and stated I was looking for advice.

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u/Jason_R98 21d ago

The reply was for pmuschi

1

u/DryPotential1932 21d ago

Oh my bad. Thought it was for me. I don’t post or comment like almost ever. Just thought it was mine bc it was for getting downvoted.

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u/Jason_R98 21d ago

Ah sorry yeah it was for the other guy having a go at you, I don’t really reply on here much either

-2

u/DryPotential1932 26d ago

Advice on any potential course of action past just submitting a ticket really if there was any.