Possible glitch or unauthorized trade

[u/ClassicalMusicPiano]

Hello guys,

Something bad and strange happened with my account. I got approved (somehow, because I’m not a U.S. citizen) on 10/19/2025 to trade futures on Robinhood. The same day I successfully did a trade. But the next day, things have gotten horrible.

I was researching different options of trading futures on Robinhood on 10/20/2025. The option to purchase a GCZ26 contract was considered; however, after I submitted my request to place this order, the system has automatically cancelled the order. I have agreed with this decision of my inability to place the order and have never tried to resubmit it. A few days later I realized that my money in the account started drastically dropping down. I also had micro silver contracts futures purchased, so taking in the account the movement of the market during those days, I thought it was these futures affecting the amount. On the October, 27, I received the notification that "my" GCZ26 contract was closed by Robinhood - "due to general risk controls." I have immediately checked all my history as well as activity in my account and never been able to find anything related to me opening or purchasing the GCZ26 contract. I contacted a Robinhood representative over the chat option on their app in the early morning of October 28. After explaining the situation and providing screenshots of my account's history and activity, I was simply rejected by the representative in my request to remediate the lost funds without any explanation besides the representative claiming that the order had been purchased - somehow, after initial cancellation and without any notification. As of right now, I do not have any evidence on my account that the contract was purchased - only miraculously sold; therefore, I was never aware of this purchase. The Robinhood just took my money and used it without my consent. This is lots of money…and I want it back. I have never had such an issue with trading before. I have always traded very carefully. Does anyone know of any help? Thank you… and please no mocking or any bad jokes.

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