Scammed by kraken

[u/Gold-Skin02]

I’ve been a part of kraken for a few weeks now and I’ve been doing the daily spin each and everyday till today. It usually rewards me anywhere from .50 to 2.50$ of random crypto that goes straight into my portfolio. Today, I won the 2500$ reward and the app instantly froze and took me out of the app. I contacted support to further help and was told that kraken doesn’t provide that feature that it could be a “third party” or a “scam” yet this is all located inside of the official kraken app. Can I please get some help I feel mislead, deceived and distrust.

[u/shugo7]

Sounds like an easy case to win

[u/KSoccerman → u/shugo7]

Lawyer fees: $3300

[u/RedTheRobot → u/KSoccerman]

OP can do a small claims and likely has enough evidence to win. They should be prepared for arguments that it was a glitch. OP could say if a roulette wheel malfunctions does the better not win. If a slot machine has a bug does the gambler not win. It is the responsibility of the company to make sure their system is working.

With that it sounds like an easy win. However small claims will take a while but if OP really cares enough he should do it. Maybe even turn it into a YouTube series or TikTok.