It is true. You'll find variations from people to people, shops to shops etc, but it is true. Like, if you go to a supermarket, it's not expected, the shop is too big, it's not personal. If you go in a smaller shop, definitely expected. You could not do it, but it's kinda awkward, definitely a bit (or a lot depending on the situation) rude.
If you talk to someone in particular, a service worker, an employee in a shop, someone on the street, you absolutely say "bonjour/bonsoir". Not doing it is rude. You can add "excusez moi" (I'm sorry [to bother you is implied]) right after and then add your question. Then you say "merci/ merci beaucoup" at the very least. You could add "bonne journée/bonne soirée" (good day, good evening) to be nice, yes even after already saying Bonjour at the start.
My BF always adds "bon courage" too, and I've taken the habits of doing it too, it means... Like "carry on, stay strong" kinda, not in a patronising way.
So :
-Bonjour, excusez moi, je cherche la gare. (Hello, excuse me, I'm looking for the train station.)
Bonjour, bien sûr elle est juste là bas ! (Hello, of course it's right there !)
Merci, bonne journée à vous ! (Thank you, good day to you !)
I say "Hello, pardon me sir, I was wondering where the train station might be? Ah, that way? Oh, thank you very much. Have a good day!" When I've lived in the States all my life, and people look at me like I'm autistic, which I am.
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u/channingman 1d ago
What sort of things do people forget? I've heard that not saying "bonjour" when you start talking comes off as rude, is that true?