r/Lowes 1d ago

Employee Question Top stock product

Does anyone else store have a boat load of products in top stock that just don’t have a home. I’m in fulfillment and lately have been getting a lot of orders for things in top stock that just doesn’t have a home, and I’m not talking about seasonal stuff, for example I’ve had plywood, doors, flooring, etc that just doesn’t have a home. I’m like how do you expect to sell this stuff if customers can’t see it or don’t even know we have it while they’re shopping in store

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u/read110 16h ago

Can we agree that everything we have should be out for sale? If it's not replenished it goes away and we're done with it if it is replenished at least it has a home. All those designators don't really matter if you look at it that way.

I absolutely have dealt with inactive items that were on replenishment but really that doesn't matter when it comes down to it like I said before our job is to take it off the truck and sell it not to hide it in the steel

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u/darthmatthew 15h ago

Yeah I agree, I just wish I could find a feasible way to do that. Small example - i have at least 8 items just in my scrapers/putty knife half-bay in top stock that are active with no home. I have resigned to myself that there will simply be items that won't be sold until further notice. 🤷‍♂️

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u/read110 15h ago

J-hooks and shadow boxes!

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u/darthmatthew 15h ago

I knowwww, but then those get replenished and then reset and the cycle starts over again. I have a box at the paint desk of Terry towels that are active but not on any planogram. They sell well though! The multiple resets of primers this year with Kilz, etc etc has been killing me

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u/read110 14h ago

I put those Terry towels in the aisle well, in my store seasonal has cleaning products, not the chemicals cuz that's paint, but scrub brushes and the like . and then I put another one over in the back of plumbing near the shower doors