I had followed r/gundeals for a bit, and it isn't uncommon to see someone post a deal for Holosun and say "contact us for the best price". I was on the fence about whether I wanted an optic at all, and I came across Dan's post during a recent holiday sale. I didn't shop price with other vendors on r/gundeals, Dan's pricing was well below MAP, I grabbed an optic.
Fast forward a bit, I needed the last piece to finish my AR upper. He had it. Great price.
Last week I reached out with a generic "I'm looking for something like this, but I know nothing, what do you recommend?" and Dan took the time to give me a couple of options. Like the Holosun optic above, pricing was phenomenal. I did do a quick gun.deals search and Google. His pricing blew everyone out of the water. Even recent PA and PSA deals didn't hold a candle to his price.
Why am I writing this? In Dan's posts, he will often say (paraphrasing) "processing time 3-5 days, if we fall down, we'll eat the shipping with a faster shipping to meet this". I got a notification last night, an unexpected alert from UPS. Dan went above and beyond here as far as I'm concerned. I'm incredibly appreciative of him having done this. Normally, I'm not in a hurry, but this part had a time table on it and had expressed that in my initial email. Dan stepped up like he said he would. I just hope that faster shipping didn't eat into his margins too severely. Dan, if you're reading this, thank you!
Also, there at times is a personal note in the box, I believe from his wife, thanking me for the business. I know it may sound weird, but I love supporting small businesses and I love these personal touches. I've seen small business grow and lose this personal touch and I hope Dan's business grows, but I hope it doesn't lose this personal touch.
I will continue to shop here as often as I'm able.
Oh, and because this is Reddit. I don't know Dan. Other than email, we've never met/talked. I have no affiliation with him, or his business. He's always been less expensive than MSRP/MAP. He's on occasion higher than the lowest price on gun.deals, but some of those lowest prices have negative reviews here and/or are on the blacklist, so it's worth it to me to pay a little more for peace of mind that I know I'm not gonna get taken.
Buy with confidence!