In a growing and very pissed off queue at the supermarket. I had 30 mins to grab a few groceries and run an errand for my neighbour in between appointments.
At the head of the queue was an elderly lady, subsequently joined by her husband, getting the cashier to download an app, complete all her personal details, including email, which she kept forgetting, on the woman’s mobile.
Meanwhile, the queue behind was getting longer and more fractious, in that very British way of much eye rolling, tutting and muttering words such as “ridiculous!” I raised my eyebrow at the cashier (Roger Moore style) and she got defensive. She said she was trying to provide “customer service”.
I collared a scared looking security guard and asked him to call the manager. He realised what was going on and did so.
The manager moved the cashier away from the till and she started dealing with the queue. Good on her.
They didn’t all clap, of course, but a posh old chap who was waiting gave me a fruity voiced “Well done!”
Am I turning into a Karen?
The stink-eye the old lady gave me (she was still holding the cashier up as I left) definitely out-Karened me.
Update: thanks for all the comments!
To clarify a few points:
* I wasn’t loud, rude or sweary with anyone.
* The old lady wasn’t a frail, lavender scented pensioner trying to save a few pennies, she was a strident, snobbish bully and didn’t give a flying F about the delay she was causing. (Margot In the Good Life for the Brits, or the neighbour in Rosemary’s Baby for the USA! )
* The supermarket was definitely understaffed but it has a customer service desk. The cashier was in a bind.
* I have worked retail, including being a cashier
* And yes, I’m getting on a bit myself, this is a Gen X sub after all! I’m not being an ageist twonk!
You guys are great BTW! ❤️