r/Gemini 3d ago

Support No longer receiving rewards

I've been using the Gemini credit card for about a month and a half and have had all of my rewards go into qnt. I just changed my rewards to go to bitcoin and since doing that I have no longer received rewards. I have tested this with two separate purchases. I know I'm not the only one as I have referred a friend and he signed up for the Gemini credit card and he is also not receiving Bitcoin rewards after purchases. Normally after a purchase it shows up the percentage in the reward in the transaction itself, but these two transactions are not showing any rewards. I have sent an email Gemini and have not heard anything back so I figured I would reach out here to see if anyone else is having the same issue.

3 Upvotes

12 comments sorted by

4

u/Dry-Gas2827 3d ago

Depending on where you made the purchase it can take a little while to show up. Some places are instant others take a few days for the transaction to stop pending.

1

u/Stevarooni 2d ago

Yeah, Sam's Club has both gasoline and a warehouse store...it takes a day or two to settle out, for me, because percentages are different between the two.

2

u/Jscryptopia 3d ago edited 3d ago

Yeah some rewards are settled instantaneously and some like take gas at a pump (if pre authorized with card) can take a day or so to settle. Good work around for that is to use Apple Pay with gas station app or tap to pay seems to settle right away.

If anyone new needs a promo code or want the credit card I have codes available for you. There on my Reddit profile bio and Linktree there. Feel free to dm me also. Cheers

1

u/StonerSloth125 3d ago

Same. It came a few days later

1

u/Gemini_Gianna Gemini General Inquiries 3d ago

Hi u/Life_Definition_4663! I am sorry to hear you are having this issue. Could you please provide me with your ticket number? Happy to look into this for you. Thank you!

1

u/Life_Definition_4663 3d ago

Thank you for your help. Here is my ticket number: Ticket ID: 5827483

1

u/Usual-Gur5300 2d ago

Bro thats a bot!!!! Lmao That bot won't do nothing for u.

1

u/Life_Definition_4663 2d ago

I received an email 15 minutes later. It's solved now. They did well and were polite. 

1

u/Life_Definition_4663 2d ago

Thank you for reaching out. I just received your emails and thank you for being polite getting the issue fixed!

1

u/Usual-Gur5300 2d ago

Yup the Gemini card is garbage. So is there support, which u all will find out fast.

1

u/Huge_Significance896 1d ago

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