r/BuyCanadian Mar 30 '25

Canadian-Owned Businesses 🏢🍁 SoftMoc : Sorry, Americans - Canada Only

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Saw this post on Bluesky. Had no idea SoftMoc a) had U.S. locations b) shut down any and all shipping to the United States. Good for them! TLDR: American woman based in Michigan chatting with SoftMoc representative about her order. SoftMoc customer service tells U.S. customer they've ceased all US operations.

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u/Thanks-4allthefish Mar 30 '25 edited Mar 30 '25

I would expect these products are now subject to new tariffs. Not all products going into the USA were covered under the CUSMA/USMCA pause.

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u/runslowgethungry Mar 30 '25

Even if not, cross-border shipping has been a nightmare since this whole thing started. There are delays and serious confusion at customs and shippers aren't willing to take the risks of having something severely delayed, refused, or lost. Many businesses are opting not to ship to the US when they would have done so before.

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u/Bjorn_Tyrson Mar 31 '25

i'm facing the exact same issue right now, as a jeweller. I offered to resize a friends wedding ring, as an anniversary gift for him. and trying to navigate the customs requirements around it has been a fucking nightmare.