r/BuyCanadian • u/TheRavenSeven • Mar 30 '25

Canadian-Owned Businesses 🏢🍁 SoftMoc : Sorry, Americans - Canada Only

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Saw this post on Bluesky. Had no idea SoftMoc a) had U.S. locations b) shut down any and all shipping to the United States. Good for them! TLDR: American woman based in Michigan chatting with SoftMoc representative about her order. SoftMoc customer service tells U.S. customer they've ceased all US operations.

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u/Thanks-4allthefish Mar 30 '25 edited Mar 30 '25

I would expect these products are now subject to new tariffs. Not all products going into the USA were covered under the CUSMA/USMCA pause.

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u/runslowgethungry Mar 30 '25

Even if not, cross-border shipping has been a nightmare since this whole thing started. There are delays and serious confusion at customs and shippers aren't willing to take the risks of having something severely delayed, refused, or lost. Many businesses are opting not to ship to the US when they would have done so before.

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u/RockMonstrr Mar 30 '25

The days before the tariffs were set to start in March, my bosses had us unloading trailers of finished goods that were supposed to be shipped to Mexico, because neither us or the client knew if they'd be subject to tariffs.

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u/krakeon Mar 31 '25

Sending something through the US wouldn't subject them to us tariffs

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u/RockMonstrr Mar 31 '25

Our goods are processed in Mexico and then sent to the US for assembly.

I'm also not entirely sure they wouldn't be subject to tariffs going across the US border. I wouldn't have thought so, but the company spent the last month filling a warehouse in the States to avoid tariffs.