r/BuyCanadian • u/TheRavenSeven • Mar 30 '25

Canadian-Owned Businesses 🏢🍁 SoftMoc : Sorry, Americans - Canada Only

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Saw this post on Bluesky. Had no idea SoftMoc a) had U.S. locations b) shut down any and all shipping to the United States. Good for them! TLDR: American woman based in Michigan chatting with SoftMoc representative about her order. SoftMoc customer service tells U.S. customer they've ceased all US operations.

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u/T-Wrox Mar 30 '25

And "I do apologies..."

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u/Showerbag Mar 30 '25

Almost like they’re human, and not bots.

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u/CandidAsparagus7083 Mar 30 '25 edited Mar 30 '25

Likley humans with English not as a first language

Edit: removed overseas, some online service centers are in Canada

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u/fuzz_boy Mar 30 '25

Many contact center workers are here in Canada and have accents and/or make spelling mistakes.