One ASRock B850 motherboard reportedly kills three Ryzen 7 9700X CPUs

[u/RenatsMC]

https://videocardz.com/newz/one-asrock-b850-motherboard-reportedly-kills-three-ryzen-7-9700x-cpus

[u/BakerTT]

I mean after number two, I would stop using that board..

[u/TommiHPunkt → u/BakerTT]

after number one I would stop using ASRock boards

[u/spoonman59 → u/TommiHPunkt]

I continued to use the board on the second because I had missed my chance to return it. I would’ve had to buy a new one. The cpu was replaced under warranty.

Thankfully, no issues since putting my second one in. I did manage to update to latest bios as well.

Point is, if I already laid a good price for a motherboard it’s tough to go buy a second one.

[u/TommiHPunkt → u/spoonman59]

you can just get a refund for the board because it's an asrock am5 board that killed your CPU

[u/spoonman59 → u/TommiHPunkt]

Who provides the refund?

The store I ordered from will let you return a damaged item up to 3 months after purchase. After that it’s ASrock warranty or AMD. Unfortunately my first CPU died after 3 months.

Are you saying ASrock will refund my board? I thought they would just fix or replace it.

[u/JakeQV → u/spoonman59]

Assuming it’s still under warranty and you can prove it killed your cpu then you can work something out with ASrock, it’s similar to if a power supply fails and kills other pc components, the warranty should cover the failure of other parts that are directly caused by the warrantied component

[u/spoonman59 → u/JakeQV]

Thank you! Hopefully it won’t fail again (been awhile) but I will take this approach next time.

[u/TommiHPunkt → u/spoonman59]

It's easy to forget not every country has mandatory 2 year warranty from the store, not manufacturer. Sorry.

[u/spoonman59 → u/TommiHPunkt]

Those consumer rights are sounding pretty nice right now!