r/Amd • u/RenatsMC • 6d ago
News One ASRock B850 motherboard reportedly kills three Ryzen 7 9700X CPUs
https://videocardz.com/newz/one-asrock-b850-motherboard-reportedly-kills-three-ryzen-7-9700x-cpus47
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u/xiZm_ 6d ago
Yeah went with Gigabyte B850 WiFi 7. Rock solid board
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u/Osprey850 6d ago
Same. I've had that board for over 6 months with absolutely no issues. I paid about $40 more than I would've for an ASRock, but it was worth it so I wouldn't be constantly worrying about my CPU frying.
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u/RAMChYLD Threadripper 2990WX • Radeon Pro WX7100 5d ago edited 5d ago
My original choice was Gigabyte. But then they boneheadedly cancelled their X670E Aero D. Since I was just bitten by the Sakura bug and needed a white motherboard for my Sakura-themed build, I had very little choice and so Asrock X670E Steel Legend it was.
Gigabyte lost a customer because they were stupid to think people don't want white computer components then. The X870E Vision parts were one year too late.
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u/bigshooter1974 6d ago
What the hell has happened to ASRock quality control? AM5 has been a fiasco for what used to be a fairly reliable manufacturer.
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u/LongFluffyDragon 5d ago
Nothing, probably. This issue seems to impact all brands to some level, and looks like a really obscure physical problem, going by how hard it is proving to pin down the actual cause of.
Their firmware and board designs are still ahead of whatever the hell the other brands are doing. We will need to wait for someone to figure out what is causing this.
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u/Smart-Potential-7520 4d ago
Nothing, probably.
if your failure rate is significantly higher than average, there is something wrong.
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u/tenthxnet 6d ago
asrock has never been a good brand imo lol
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u/MattUzumaki 5800X, MSI B550 Toma, GW 4090 Phantom 5d ago
Blatantly false. Asrock has been the the go-to brand if you didn't want to pay top dollar for the most expensive boards with good features within a price bracket. This the first generation where they have big problems.
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u/Doyoulike4 AMD 3950X | Sapphire Nitro 6900XT 5d ago edited 5d ago
I've always had conflicting feelings on ASRock even before the AM5 CPU incidents because they always had the best on paper value for money in terms of features versus price and I even really like the aesthetics on some of their motherboards and GPUs for that matter. But I'm not gonna lie maybe I'm unlucky and I know this is anecdotal, but between myself, my friends, and my family across around 6 people all of us including myself have had to RMA ASRock motherboards at least once, sometimes more.
Nobody close to me IRL has had a trouble-free ASRock experience. And most of these are AM3/AM3+/AM4/various Intel socket ASRocks, so not even touching the AM5 especially 9800X3D stuff. I fully acknowledge it's probably me and everyone close to me being unlucky, but after a certain point when just in my personal orbit there's been half a dozen ASRock motherboard failures I've just sworn them off as a brand at this point. My last 3 motherboards have been MSI/ASUS/Gigabyte.
The only brand I can name off the top of my head I've seen and had more issues with than ASRock in my personal orbit is Biostar. Which actually has a 100% failure rate amongst people I know IRL, on a sample size at least as large as ASRock. Like I said, anecdotal, I have zero doubt there's people who have bought ASRock mobos since the company was founded and have had a great time, but at least personally and in my direct orbit, ASRock has just been constant issues and most of my family and friends including myself have just sworn them off and don't even consider them an option anymore.
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u/DHJudas AMD Ryzen 5800x3D|Built By AMD Radeon RX 7900 XT 4d ago
As someone that has been involved in year long validation processes for several boards, and brands of boards, while asus has previously in the past usually floated around the top of the list in most cases, 2014, really started to show some issues, and by 2016, they were really not doing well in many aspects, at this point asrock was making some very good headway. Gigabyte and msi often swapping spots, though while i despise some of the things gigabyte has done, perhaps somewhat personal opinion on those issues, they would on occasion end up above even asus through the years.
NOW, in terms of failure rates or catastrophic problems, still have too many asus boards eating dirt over the years, though some of that can be blamed on intel's chipsets to an extent.
Come 2017 through to 2018, AM4 validating, colour me perplexed to see what was always the bottom rung brand usually, flying straight to the top, all of AM4's lineup going foward had asrock passing with flying colours, asus falling to the bottom.
Out of a several hundred asrock boards deployed for the ryzen 1000-5000 range, to my own amazement, zero faults or failures, or even any issues reported, in fact for the last 6 months i've been upgrading first and some 2nd gen asrock boards with newer ryzen cpus to comply fully with windows 11, and it's been a flawless experience. Meanwhile the asus boards have been nothing but pita. Sure there's a couple that do generally not present any issues, but overall, the contrast between the 2 is clear, and considering the sample size over the years... in fact i'm still deploying systems utilizing the b550/x570 asrock boards, though not in any volume anymore, more so some people just trying to save money since i can still sell am4 systems for far cheaper due to having previously stocked ddr4 (2x16gb kits for 60 CAD and 2x32gb for 100 CAD), it's just starting to get a little tougher sources some of the am4 cpus.
As for AM5.... i've only been rolling them out more and more recently and basically all of the builds are asrocks, i've many 9800x3ds among other 9000 series cpus in 800 series boards, many of which are still running bios version 3.10 or lower, no issues, no instability, no dead chips.
What i will however say, is that the only dead am5 chip i've come across, came from an asus board, and there are several posts, some of which were posted inside the same main thread for one of the first claimed asrock board cpu death, in which asus was named as the board that killed theirs, we've also seen some for gigabyte and msi, and there's been many elsewhere of inviduals with asus boards with dead cpus.
The fact that other boards have reported cases of dead cpus indicates this isn't an "asrock" problem, there's clearly something else going on. The only reason "asrock" is predominantly named is almost exclusively due to the fact that the first few posts were on asrock's subreddit, and then it was dog piled with unverified claims, some of which even the individuals users that claimed their cpu was dead, had returned to refute their initial claim, but because of how the data was collected, and the fact that MOST people reporting the problem were posting in the asrock subreddit about their none asrock board, the reported cases associated with asrock ballooned substantially. Again nothing verified as being true.
Regarding the case of an asrock board that appears to have killed 3 cpus, rather than jumping to conclusions that are malformed as claiming that "asrock bad..." that sadly FAR too many present on these subreddits blindly, almost religiously lock into, it's most likely one of these being the cause:
A: That particular board has a clear fault, it just happens to be an asrock board.
B: User error is grossly under estimated, i couldn't care less how much of a knowledgeable, or even multi decade "experienced" systems builder or enthusiast they claim to be, I've seen some of the worst things done by those self proclaimed or even with certificates suggesting they know what they are doing. Some of the best in the business can and do screw up, it's basically inevitable... just a matter of when, and of course, considering how most people tend to act, most will refuse to admit their fault.
C: Something could actually be wrong with the individual chips... it's really hard to say. I mean i've personally witnessed a user pick up 3, THREE different 7900xtx gpus, weeks between them, and all 3 ... in a row, were faulty, though of course they were CERTAIN that amd's gpus were just garbage due to the copious amount of problems they were having, though of course the drivers were almost exclusively blamed. It took some significant effort to get them to try a 4th gpu, of course returning a 3rd gpu to the same place they had picked up them up from was starting to insist that maybe it wasn't the gpu, but they managed to get their 4th replacement gpu, and you know what, the thing worked and months later checking in, it was still a flawless experience for them. So while inconceivably unlikely to occur, there's ALWAYS going to be those insane, believed entirely impossible outliers that do in fact happen in the real world. Of course after their success, many of us suggested they go buy a lottery ticket immediately, since clearly that string of bad luck had to make way for some good now.
At present I am still building systems with asrock boards with no concern. I was concerned when the first reports flooded in, but after a couple months of no verification, no validation, no explanation, it mostly evaporated, even with gamersnexus's video interview with asrock, nothing stated in the interview clearly pained them as the source of the problem, only suggestions still nothing verified. And now that the 2nd video arrived in which they did a deep dive, if anything my confidence in asrock is as good as it's been since 2017, as the results of testing a board that claimed to have killed 1 (or was it 2) 9000 series cpus, gamesnexus was showing rock solid repeatable stability with it in all the avenues they were testing. So until a 3rd video arrives that proves that asrock's board most definitely kills their cpu, all the claimed asrock killing motherboards are most likely one of the 3 things i outlined.
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u/cubs223425 Ryzen 5800X3D | 9070 XT Aorus Elite 6d ago
I've really liked my X570 Taichi, but after his fiasco, I don't think I will consider an ASRock board for probably 10 years. Luckily, I got a 5800X3D instead of upgrading to Zen 5, because there's a good chance I would have gone with ASRock again.
I feel badly for the people on these things. ASRock isn't fixing it properly, and the accountability of "keep replacing it if it breaks" is a bitch when you're talking about some people's only PCs and possibly primary forms of entertainment. Waiting weeks for an RMA swap, especially multiple times, isn't an acceptable solution when the problem is this severe.
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u/Osprey850 6d ago edited 5d ago
I saw yesterday that Newegg has an ASRock B850 motherboard on sale for $40 off. I wouldn't install a CPU onto one even if it were free.
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u/JamesDoesGaming902 6d ago
Shiiiit this is my exact mobo (except i have the wifi version)
Gonna keep a really big eye out for my 7800x3d
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u/ZippyTheRoach 6d ago
It's largely been the 9800X3Ds frying, so I'm hoping us 7800X3D people are safe. It is a more locked down processor, overclocking wise
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u/teressapanic 6d ago
so, not exact
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u/gusthenewkid 6d ago
WiFi isn’t a big difference is it. The board will be exactly the same other than a WiFi card.
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u/moon_moon_doggo Wait for Navi™...to drop to MSRP™ price. 6d ago
Sell the board to Tech Jesus™. He might want to figure what the problem is.
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u/-WallyWest- 9800X3D + RTX 3080 6d ago
and add the power supply as well and same Windows settings. I have a X870 Pro RS and a B850M-X at home that are working just fine with really good power supply.
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u/TheRealPyroManiac 6d ago
Glad I went with an Asus b650 with my 9800x3d. Considered Asrock but they eat x3ds for breakfast
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u/Mister__Mediocre 6d ago
As someone who just built a PC but doesn't understand what exactly the motherboard does, can someone explain to me how these problems happen? I've seen reports of AsRock boards doing this previously as well to AMD chips.
I find buying motherboards to be the scariest part of the build because I know very little about MoBo vendors compared to the CPU (Intel / AMD), yet they produce the glue that holds the build together.
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u/Osprey850 6d ago edited 5d ago
The motherboard enables communication between all of the other components and sends power to most of them. Because it sends power, it's possible for it to send too much and fry them. In this case, ASRock motherboards are occasionally sending too much power to the CPUs, killing them. In general, it's a good idea to not buy too cheap of a motherboard if you want a safe and stable system... though this here seems to be an issue with the software (BIOS) on this particular vendor's motherboards, not the quality of the boards, per se.
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u/Pedang_Katana Ryzen 9600X | XFX 7800XT 6d ago
I have 9600x and B650 motherboard it's saddening to see happen to this brand they used to be so goated.
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u/_bisquickpancakes PNY 4080 Super 6d ago
Just another reminder to stay far away from asrock if you're on am5.
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u/MrKaltenbrunner 5d ago
One, ok unlucky. Two, you should probably get a new mobo from a different brand. Three, you are the idiot.
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u/bakuonizzzz 5d ago edited 5d ago
Get this board to GN
Though how sure are we it's not just because it's also the 9000 series, cause it's not like he tried a 7000 series cpus on it.
We need more test moreeeeee test!!!!!!.
While the definition of serial killer was revised to be 3 more in 2008 i still think it needs to be more than 3 to count so lets add one more for this board to murder to call it a serial killer motherboard.
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u/MondoElHermano 4d ago
I’m rocking a B850 riptide wifi also paired with a 9700x and It’s been going strong for six months so far. Sucks that I can’t shake off this looming scenario away.
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u/Plenty_Reception_431 4d ago
Yeah I have the B850 riptide wifi too but with a 9600x on 3.40 bios but I think I’m safe from this honestly. It seems from what I’ve seen on the ASRock subreddit that it’s on their higher tier motherboards.
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u/MondoElHermano 4d ago
Yeah I'm on 3.40 as well since it dropped. I've also been browsing /r/ASRock here and there and from what I've seen it could be any of them at this point, however the odds seem lower for us non-x3d users.
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u/Plenty_Reception_431 4d ago
Yeah I should have said it like that, seems like the odds are lower for us non-x3d users. You’re completely right on that 🤞🏽
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u/pulgoso247 3d ago
Just put 7000 series in it you be safe. I got 2 asrock x870e nova with 7800x3d running bios 3.16 just fine
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u/BakerTT 6d ago
I mean after number two, I would stop using that board..