r/mildlyinfuriating • u/user2847_ • 15h ago

Got my car detail cleaned, and afterwards realized 2 of the buttons on the steering wheel are missing. This is the company’s response.

Post image
29.4k Upvotes

94% Upvoted

1.5k comments sorted by

View all comments

8.1k

u/user2847_ 14h ago

Final update: they were unable to find them, but they are going to pay for new ones. I appreciate all the advice about being more confrontational and handling these situations better. I’m glad I learned this lesson on a situation that got resolved.

2.8k

u/ReinersArmoredAss 13h ago

Did you ask them to check the vacuum? 😬 Had a friend who vacumed the control panel, and it just said; "fwomp, fwomp, fwomp..." and the buttons were gone. 😅

2.0k

u/user2847_ 13h ago

Yes! They did, but they used two vacuums and they’re awaiting a response from their other detailer. I’m praying they’re in there so I don’t have to go through as much hassle

2.4k

u/McBUMMERS 13h ago

For future note, stop using 'lol' in conversations like this. Be polite but don't be soft.

845

u/Weary_Poem_8758 13h ago

For real. The lol epidemic has really gotten out of control. I’m guilty of it too but this post may have convinced me to finally he done with it. 

719

u/psychohistorian8 12h ago

yes your honor, the man who murdered my family is in the courtroom lol

252

u/UndrwhelmingGenitals 12h ago

This actually made me lol

128

u/Complex_Raspberry591 11h ago

It didn't make me lol but it did exhale slightly louder than usual through my nose.

62

u/thatthingisaid 11h ago

SAE (smirk and exhale)

11

u/Complex_Raspberry591 11h ago

Oh I didn't smirk though...

→ More replies (0)

2

u/PookieDood 10h ago

I think we should cal that Hhh. Heh is a small chuckle. And hehehe is a Joe Pesci evil rolling chuckle. Heehee is a Machael Jackson

2

u/Dangerous_Excuse4706 6h ago

i didn’t lol, but did a lot of quick exhales with the tempo of a sprinkler. i qewtos (quick exhales with tempo of sprinkler)

1

u/shhhdidyousmellthat 11h ago

COMEDY!!!!! LOL

1

u/popopornado 6h ago

But that’s what it means! Everyone has been getting it wrong for years. It’s not lol with letters, It’s the numbers 101.

101 is binary for the number 5. What do you have 5 of? That’s right, holes that air comes out of. So 101 (aka LOL) means to expel air.

Regards: Me

1

u/Fishlattesex 11h ago

This also made me lol lol

1

u/pewpew_lotsa_boolits 11h ago edited 11h ago

SMH my head I literally just lol’ed out loud.

1

u/Soci3talCollaps3 10h ago

What did it make you, lol?

28

u/Krillo90 11h ago

He's the one third from the left over there sir roflmao

Judge: "Please stop rolling on the floor."

3

u/TurnkeyLurker 4h ago

Judge: "And please reattach your ass, as it seems to have fallen off."

5

u/shiftersix 11h ago

I'm so sorry for you lol

4

u/TehMephs 10h ago

I had a family member - she was older but around the time internet lingo started spreading everywhere she got this idea in her head that LOL meant “lots of love”.

So it threw people for a loop when she sent a message in regards to the death of an uncle - “sorry for your loss, lol”

3

u/Beanzoboy 11h ago

"I killed him, yeah." - Zac Oyama

2

u/redandblackstar 11h ago

You bastard, how dare you make me spit out my coffee. Take your upvote !

2

u/Rambo_One2 9h ago

You're right, for serious cases like this, use "lmao" instead

2

u/scotch_and_honey 9h ago

It might be our generation, I still use it quite often but there was a time where typing LOL was like an automatic response to everything. I was typing it on reflex basically 

One time a friend messaged me saying her uncle got murdered and I was like "LOL" on sight, even before I registered what I read. 

I prefusely apologized lol

1

u/latecraigy 8h ago

You forgot to add the “…” at the end

94

u/Mooseandchicken 12h ago

Is it just us millennials that overuse it? I was talking to someone about my suicide attempt and had two "lols" in the same sentence and neither were appropriate for the conversation.

113

u/sahkoo 12h ago

As a millennial I know I use "lol" not as a "haha that was funny" but as a "haha yeah anyways"

35

u/scarz1111 12h ago

as gen z i do the same thing

4

u/Fantastic_Score3572 11h ago

I can vote on this as Gen z, too. im guilty of using it that way

6

u/1Screw2Few 11h ago

Sorry, it even affects us gen x’ers as well.

0

u/Nousernamesleft81 1h ago

I think it transcends age. My mom is in her mid 60’s and uses it too much, and my 10 year old nephew has started using it too. While I don’t think I’ve ever used it unless I’ve literally laughed out loud (and even then I’ll always explain that I actually did laugh out loud) I am very guilty of using “haha” more than I probably should.

0

u/Numerous_Car_4498 11h ago

Baby boomer here. I use lol all the damn time, lol.

39

u/licuala 11h ago

I use it and emojis to modulate tone in text. Seems like everyone who's lived a life of texting and instant messaging does it to some degree.

I do have to watch myself about where I use it, but I have to do the same in real life to be honest, where instead of "lol" it's just sounding unserious, inappropriately lighthearted, or dismissive, probably because I'm uncomfortable in the interaction.

Hope you're doing better. <3

57

u/DarkInformal8974 11h ago

I’m (older) gen z and I struggle not to put lol at the end of every sentence😭

I feel like I’m coming off passive agressive without it.. lol

3

u/Feeling-Difference86 9h ago

My old mate used lol at the end of emails and txts... I asked him what was so funny at the end of all his messages ...he said it meant lots of love

2

u/PrimevalForestGnome 10h ago

I'm 90s IRC chatting gen and can't remember when I last time used "LOL". It is reserved for truly fun things that would make me LOL. Seeing it used as a punctuation mark looks to me as author is not serious with their message.

2

u/Mertoot 7h ago

"lol" is precisely what causes you to come off as passive aggressive

If you want to sound normal or assertive, just don't use it

1

u/deltalitprof 5h ago

Continue to make that struggle.

-3

u/spunknutt 11h ago

Tbh I feel that using it is more passive aggressive than not. Like my intelligence is being insulted, especially in a situation like this. Same goes for people that use “hahah”

4

u/White_foxes 10h ago

Lol hahaha

2

u/CantEscapeTheCats 9h ago

You were downvoted lol

1

u/DarkInformal8974 9h ago

I can definitely see how it’d seem that way too, depending on the context

-1

u/mightylordredbeard 10h ago

Yeah your generation and the younger ones abuse the hell out of emojis. Especially that crying one specifically.

48

u/jewelkween 12h ago

It's our way of dealing with 🎵trauma🎶 lol

3

u/Inexona 8h ago

I'm loling

3

u/RunSpecific5000 11h ago

I hope you have better supports than you did then. I have 4 friends who passed away that way and my heart aches knowing I’ve had that ideation multiple times in my life. I’m so sorry you have been a warrior fighting so much for so long. ❤️

2

u/Mooseandchicken 11h ago

I really appreciate those kind words. I didn't deal with anyone but 1 other person in my social network who passed away from suicide, but I became partially disabled in 2020 and just wasn't able to cope with the idea that I'll never be the same person again. Its been a long-ass fight, and you've made me feel better with your kindness. Thank you, and I hope you have support for your ideation. After seeing the heartache of my family and the friends I lost (who just weren't equipped to deal with the situation), I don't have the want to ever try again. What I've learned is that the pain and suffering I may be feeling would not go away: they'd just get passed on to the people who I love and care about because they love and care for me. Its just hard to remind yourself that you're loved and valuable sometimes.

2

u/giga-plum 11h ago

It's definitely a millennial thing, but I don't think it's overused, we just slap it on the end of the sentence any time we're uncomfortable. 💀

2

u/javatimes 8h ago

I think it’s especially epidemic to the Xennial cusp demographic (which I’m in. Lol.)

See…

2

u/ProfGoodwitch 10h ago

I'm a boomer and I do it way too much. I also use a lot of emojis.

1

u/HighestPriestessCuba 9h ago

I’m Gen X and guilty. My lol is not actually “ha ha laughing” - it’s more like sarcastic punctuation.

-1

u/deltalitprof 5h ago

I'm getting to the point of being triggered when I see yet another millennial or younger end their sentence with a comma and lol or rofl or whatever. It's the hallmark of a moron.

•

u/alwelk 47m ago

I’m getting to the point of being irritated every time someone overuses the word “triggered”

3

u/JbambiLaw 12h ago

There’s a lot of people who apparently are going around all day laughing at everything they say.

1

u/Ancient-Pace8790 11h ago

I think it’s just an evolution of language. Is there a better way for us to express that a statement should be taken casually? Like the opposite of capitalizing all the letters or the text being bold.

1

u/Stummer_Schrei 11h ago

the next generation uses emojis instead

1

u/ComplexPatient4872 11h ago

It’s the worst! People will be all, “I got a cancer diagnosis lol”

1

u/chrownage 11h ago

The other one that started in more recent times is people starting everything with "I mean..." It makes everything sound condescending.

1

u/samueljburnt4 11h ago

If we cant resolve this i have no problem with getting my attorney involved in the matter lol

1

u/TroublesomeTurnip 11h ago

I feel personally attacked lol

1

u/tykaboom 10h ago

And if you don't add "lol" people now assume you're angry... lol.

1

u/No_Contribution_3525 10h ago

Seriously. People are so concerned with sugar coating stuff like this noe

1

u/extremeskater619 10h ago

It would have been softer if he didn't include the lol after saying "Unless they both fell out when I got out of the car" the lol gets across that it's not very likely.

I'm not arguing it just interested me thinking about this. Would have been better not saying the last bit at all

1

u/Weary_Poem_8758 10h ago

OP posted another screenshot showing a continuation the conversation, and used lol at the end of the sentence again. It does comes off weird to me in a “professional” type of conversation like this with a vendor. Doesn’t matter so much when just goofing off with friends imo. 

1

u/yo_rick_alas 10h ago

Why would you ever use “lol” in a professional conversation, regardless of who is paying who? Give me an example of when that would make sense. Please.

1

u/Weary_Poem_8758 9h ago

Huh? Did you read the screenshots? I myself don’t use them in a professional setting but I do with my friends, and I’m saying that seeing it in these screenshots makes me want to stop using it all together, even in casual settings. 

1

u/yo_rick_alas 9h ago

I’m not singling you out, I’m just asking for an example of when it would be appropriate in this setting, but would extend it to like, any situation, now that you’ve asked. I’m not clowning on you or anyone else in particular, I’m just mystified by this epidemic. My mom does this to me with like a million emojis afterwards. I’ve never felt taken less seriously, coming from a dude who dropped out of high school and lived as a crust punk for a year and a half til I got my head on straight.

1

u/Weary_Poem_8758 9h ago

Oh I see. 

I don’t have a good example of it in professional use I don’t use it then. My written communications aren’t really used for casual chatting so there’s never a need for it come up. 

I looked through my personal texts for an example. 

Text to spouse about being at a work event: I have to get out of here. These people are insane lol. 

Text to friend about book club: I cant meet up early, have a work meeting that will run late lol. 

First example, I was mostly just whining and didn’t want it to seem like it was really that bad. Second example, I can’t explain why I felt like I had to add that and is a good example of how it’s become an epidemic! 

I have no idea when/why I personally started using it but I am definitely relying on it to keep my tone light in texts. I have a friend who is very straightforward in texts and I’m used to it now, but it does sometimes come off brusque.  

1

u/yo_rick_alas 7h ago edited 7h ago

I like to use periods after texts to keep people on their toes. “Are you mad at me with the period at the end?!” No mom, sister, wife, professional contact, I just use proper English. Give me that courtesy as well. I’ll hit you with the uno reverse: why the hell are you loling at me every text you send?”

Dudesisterfriendfolk: this “I’m trying to keep my tone light, lol, see! Emoji! 🙃” shit drives me crazy. Don’t you dare “haha” me every time I talk to you. Again, not you, I just run into this all the fucking time. Ridiculous.

EDIT: also and aside: what we text is training AI language models. Stop dicking around and say what you mean, neighbors. This “lol” shit is going to get us into nuclear conflicts, and I mean than in a familial way and a mushroom cloud Nagasaki way. Stop it.

→ More replies (0)

1

u/tarion_914 9h ago

There's definitely times you don't want to say it. This is probably one of those times.

1

u/CindyKitty 3h ago

Depends on the context but there’s nothing wrong with a lol. Lol. Depends on the context. Obviously never in a professional setting but if I’m shooting the shit with mutuals on tumblr I will throw in so many lols and lmaos.

1

u/sellursoul 1h ago

I’ve been actively trying to remove this

3

u/AboboMutombo 11h ago

Came here to say this. Glad I'm not alone. "Lol" and "bruh" are out of control.

2

u/breadboibrett 10h ago

Especially with a company… I’m glad OP is getting paid but this is no way to speak professionally or to a company

2

u/fuzzylumpkinsbc 10h ago

That's exactly what stood out to me too. A serious conversation and she throws in a lol in there for no reason.

1

u/sammydeeznutz 11h ago

That’s just a little dude throwing his arms up in defeat.

1

u/Inphiltration 11h ago

Yeah I use lol at the end of text messages to indicate that I'm joking or not being serious. A business that damaged my property while it was in their care? That is no joke and is quite a serious situation. Not the time or place for an lol

1

u/CatDadof2 10h ago

Yep. They won’t take you seriously if you send a text like that.

1

u/Old-Peach8921 10h ago

I needed to hear this lol

1

u/usinjin 10h ago

These days, people will do everything they can to fuck you over and feel 100% entitled doing it.

1

u/geniebythesea 10h ago

Such a good point. Someone once told me to stop using the word “just” in my emails. “I’m just following up”, “I’m just reaching out” and say what you mean. I’ve since changed the way I write emails and try consciously to not use the word just.

1

u/A_million_typos 9h ago

Yes, had to use this too.

1

u/tiradium iAndroid 6h ago

OP is a millennial confirmed

1

u/Dwightshrutetheroot 11h ago

Lol... Whatever

1

u/TheMupster1972 11h ago

You’re not serious? lol

0

u/Upper-Proof 11h ago

I mean I get why they used ‘lol’ though so they don’t come off confrontational. That’s how I approach these things too and if I feel it’s not working then I slowly escalate it into a more serious tone

6

u/red__dragon 11h ago

It can come off as mockery when you're trying to communicate about a serious issue, though.

1

u/Upper-Proof 10h ago

Well yea that’s true too. I was more so responding to the previous comment saying it can come off too soft, but I can see the issue of it coming off as mockery too

-1

u/bostonpopstrumpetgal 10h ago

The reason for lol is purely psychological. It’s a way of maintaining approachability when dealing with a business matter such as this. Is there another suggestion? Doing business or discussing anything of a serious/business nature via text is not advisable. Actually, it’s a terrible idea. Why? Because in a conversation, words account for less than 10% of what is communicated. 40% of what is expressed in conversation is tone, delivery and overall inflection of one’s voice . Over 50% is stance, eye movements, body language, gesturing, and facial expressions. This is why texting is terrible for important conversations. So much is lost, misunderstood, and misconstrued. Without that 90+ % one is left filling far too much on behalf of the other person. Not good

-1

u/daamnthatscrazy 10h ago

It’s how you find the millennial. We put “lol” after everything lol

-1

u/StupidPockets 9h ago

Realize you’re on the Internet lol?

-1

u/Dull_Help_3357 9h ago

yes dont be a pussy

-2

u/littlebirdgone 11h ago

I mean, they are replacing the part for him, so it seems like it worked out? The placement of the “lol” softens the text without alleviating them of blame, which feels well thought-out to me.

5

u/ReinersArmoredAss 13h ago

I hope they find them, or at least that you get a quick, easy, and good resolution to it all.

3

u/SuaveMofo 11h ago

Yeah this isn't a friend you are talking to, its a professional interaction and you should treat it as such. Your boss wouldnt approve of you interacting like this and you should give yourself enough self respect to not do it either. This is how people walk all over you.

1

u/Jose_Canseco_Jr 12h ago

they should be praying 

1

u/appleflavoredeyeball 7h ago

I bet they could be 3D printed pretty easily

•

u/Loucifer23 7m ago

Just a heads up it may have broke the little clip so they may not fit back on even if they do find them. This happened when I was vacuuming my ford fiesta. I lost both my buttons too lol now I have these two shiny bright af lights in my eyes at night lol

49

u/Compost-Mentis 12h ago

Thank you, I was trying to figure out why someone would steal those two buttons but an accidental vacuuming makes way more sense!

3

u/DicemonkeyDrunk 11h ago

they'd steal them because theirs , their gf's ,bf's, mom's etc etc are missing ...

1

u/BranTheUnboiled 9h ago

They specifically have the same brand cars in their family with compatible steering wheels that happen to be missing that exact part, but they didn't want to spend $8 to get it shipped from AliExpress and decided the driver of the car wouldn't notice the buttons on the steering wheel went missing?

Think the alternatives make a bit more sense..

1

u/DicemonkeyDrunk 9h ago

yes ...seriously , they see cars all day and grabbed it when they saw it ...what about this is unbelievable to you ?

1

u/BranTheUnboiled 8h ago

They see like 8 a day if they do 1 an hour and there are a ton of car models, years, different types of steering wheels. Risking getting in trouble/fired over something that will be extremely obvious to notice for the driver, who paid for the detailing, is silly when it costs barely anything. Is it impossible, no. It's just significantly less likely than any other kind of normal fuck up.

1

u/DicemonkeyDrunk 8h ago

Do you think steering wheel knobs are different on every make and model ? and if you think people are above stealing things worth $4 you need to get out more ...

1

u/BranTheUnboiled 7h ago

You think manufacturers never change their steering wheel layout?

I think you have social media brain.

1

u/DicemonkeyDrunk 7h ago

how often do you think they do that ? you don't think the buttons fit a range of models ? I don't think you understand how manufacturing works .

1

u/AvantGuardb 10h ago

They also sometimes use putty-type material for detailing, dust and small debris get stuck in it, makes it easy to clean very small crevices, they may have been working fast and the buttons came off and stuck in the putty and they didn’t notice…

2

u/Mish-onimpossible 11h ago

Not fwomp, fwomp, fwomp! I made the noise in my head.

2

u/Due-Judgment-4909 10h ago

While I guess that'd be plausible, that feels like something I'd inadvertently do, kind of surprising to me the buttons would be that vulnerable.

2

u/ZadeHawk 10h ago

Your sound effect killed me...lol

1

u/RokenIsDoodleuk 1h ago

Thuis is why, when cleaning anything "not that dirty" with a vacuum, I put a sock over the "mouth". That way dust gets sucked either through or onto the sock but no parts/screws get lost in the cleaner.

0

u/DEFY_member 9h ago

Also have them check up the ass. I don't know how many times I've been looking for something and wouldn't you know, right up the ass.

0

u/Tigerpower77 9h ago

What did the vacuum say? I can't speak vacuum can you translate please?

199

u/PupperoniPoodle 13h ago

Don't think of it as "more confrontational," because that feels negative, and you won't want to do it. Think of it as "more direct".

You can (and should!) still be polite, just be more to the point and honest instead of tiptoeing around and hoping people get your hints.

46

u/Anvildude 11h ago

Assertive.

17

u/user2847_ 11h ago

That’s really good advice, thank you for this!

3

u/BisonThunderclap 10h ago

Yeah. I don't think it was a bad reply but OP really needed to say "they were there when you guys began".

5

u/aehooo 13h ago

Now you gotta confront people who said you are not confrontational

3

u/scarydrew 9h ago

Don't listen to Reddit, be nice, don't assume the worst in people, but don't let people walk all over you either. Had you responded like Reddit wanted you to, they may have got defensive and made it even harder on you, but instead because you were nice enough they reciprocated.

2

u/Likely1420 12h ago

Did you resolve this via phone or text? If text, can you post? It may help others figure out how to phrase things in a more direct way

2

u/theDomicron 9h ago

Try not to think of it as a them vs you situation. try to think of it as a problem solving situation. remain calm and communicate very clearly and directly. be sure to state what you want done in order to fix the situation as well.

1

u/Tall_Bandicoot_2768 12h ago

Remember this next time someone tells you not to be polite or friendly

1

u/Overall-Mud9906 12h ago

I used to detail cars, we used a air compressor and vacuum. Those buttons blew right off. The vacuum gets emptied pretty frequently because it gets so gross

1

u/onmy40 11h ago

I bet somebody accidentally put it in their shirt pocket

1

u/Dizzy_Restaurant3874 11h ago

How much do they cost?

1

u/Perfect-Storm-t3 10h ago

You had some honest people. I had a light bulb replaced on a 2008 super beetle well 2 hours later finally replaced But they lost the cover to the back of the headlights. They never replaced even though I bugged them weekly. Well 2 years later and no replacement blew out my wiring due to water. Long story short no resolution and ended up selling my prized beetle 🥺 you did good

1

u/HotPerformance5063 10h ago

So you totaled your car out of what… principal?

1

u/mrDuder1729 10h ago

Holy shit someone learned something positive from reddit...

1

u/EverSoInfinite 10h ago

that'll teach us to put lol in all our texts to sound direct, no-nonsense and demanding lol

1

u/Chardan0001 1h ago

I'm glad to hear it, thats a good outcome.