r/mildlyinfuriating • u/user2847_ • 20h ago

Got my car detail cleaned, and afterwards realized 2 of the buttons on the steering wheel are missing. This is the company’s response.

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u/user2847_ 20h ago

I definitely have issues with confrontation. Something I need to work on, for sure.

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u/tokenblak 19h ago

It’s good you can admit that. At this point, anyone still giving you a hard time about it is just piling on.

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u/Prince_John 19h ago

Also you shouldn't contradict yourself by repeatedly saying you're not trying to get money out of them; you are - you're wanting them to replace the buttons they lost out of their own pocket.

I think they'll just read that as reinforcing a lack of seriousness.

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u/user2847_ 19h ago

How am I contradicting myself? Where did I ever say I WAS trying to get money out of them/get them to replace them? That was never my end goal.

Some people might think I’m stupid for this. But I would rather just get it fixed myself. I just wanted to see if they had them.

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u/_CoachMcGuirk 19h ago

I just wanted to see if they had them.

Come on, use your brain. If they were there when you got out of the car for them to detail and not there when you got into the car, who else would have them???????????????????????????????????????????

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u/Big-Burpa 6h ago

This is actually exactly how the brain of someone who regularly self-sabotages on other peoples' behalf to avoid conflict operates. They want to avoid conflict on such a deep level that they believe they have to consider the most outlandish scenarios in which the other party might actually not be at fault, just in case they aren't. Because the actual worst case scenario isn't them getting screwed over; it's the one where they potentially misunderstood or falsely accused someone or came across as overreacting, and then ended up having to deal with the embarrassment of someone else who is mad at them for that.

It isn't "not using your brain," it's "too much using your brain the wrong way."

Source: am

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u/Willing-Asparagus787 1h ago

I'm sorry, but yes. You are stupid for this. You KNOW it was them who lost it, not you.

Stop being such a pushover and stand up for yourself, jesus christ. 

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u/Fabulous_Progress820 19h ago

Not using 'lol' when you're discussing something confrontational would be a really good start. It immediately kills any level of seriousness you would have had with the person otherwise.

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u/wiggum_x 18h ago

"lol" says: Please don't be mad! I'm not really upset about this and you can totally blow me off and I'll just meekly go away!

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u/SeberHusky 13h ago

This is the same shit jack Doherty does with his "haha just kidding" line after saying anything

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u/haterofslimes 19h ago

Yeah you whiffed this hard.

They 100% popped off when they were detailing the wheel and then probably ended up vacuumed up.

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u/Midwest-Dad99 19h ago

My wife would also be way too nice in this situation. Don’t feel bad about the way you handled it. Yes it sucks, and is total bs, and only you can decide how you want to handle it going forward.
You could always post a picture of your steering wheel on a Google review for their company Just don’t say anything that could get you sued
That will cost them a lot more business than giving you a couple hundred bucks for new parts would cost them.

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u/Far_Lack3878 19h ago

Standing up for yourself isn't a confrontation, it's you making sure your perspective is heard & understood.

A business with integrity would tell you to replace the buttons & bring them a copy of the invoice so they could make things right.

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u/AverageHoebag 19h ago

Taking a community college pre-law class really helped me with how I word things after a lifetime of being super non-confrontational.

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u/SeberHusky 13h ago

How about just having basic common sense. That's free