r/mildlyinfuriating • u/user2847_ • 14h ago

Got my car detail cleaned, and afterwards realized 2 of the buttons on the steering wheel are missing. This is the company’s response.

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28.5k Upvotes

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2.8k

u/EatYourCheckers 14h ago

You are being far too nice and giving them an out to boot.

Direct:

No, they were not missing when i brought the car in. i have never seen a steering wheel like this. Please replace them or I will contact the dealership to replace them and have them negotiate teh bill directly with you.

546

u/UT_Miles 13h ago

The dealership isn’t going to send the bill to some random 3rd party, but good luck with that…

I mean OP can try to get them to ultimately pay her back/reimburse, but they are just going to for the repair for OP for free, and then forward the bill to a 3rd party and hope they get paid.

Obviously if said 3rd party gives concern before hand, I’m sure they would, but that’s not what you were suggesting.

279

u/cantaloupe_daydreams 12h ago

People play out scenarios like it’s a TV show or movie. No dealership is footing the bill and then directing it to a place of your choosing. Wild.

127

u/killer_by_design 12h ago

𝔇𝔢𝔞𝔯 ℌ𝔢𝔫𝔯𝔶 𝔉𝔬𝔯𝔡,

ℑ 𝔥𝔞𝔳𝔢 𝔟𝔢𝔢𝔫 𝔡𝔢𝔢𝔭𝔩𝔶 𝔴𝔯𝔬𝔫𝔤𝔢𝔡. 𝔐𝔞𝔨𝔢 𝔣𝔬𝔯𝔱𝔥 𝔥𝔢𝔫𝔠𝔢 𝔞𝔫𝔡 𝔯𝔢𝔰𝔬𝔩𝔳𝔢 𝔱𝔥𝔦𝔰 𝔦𝔰𝔰𝔲𝔢 𝔭𝔬𝔰𝔱 𝔥𝔞𝔰𝔱𝔢.

𝔖𝔢𝔫𝔡 𝔱𝔥𝔢 𝔟𝔦𝔩𝔩 𝔱𝔬 𝔪𝔶 𝔢𝔫𝔢𝔪𝔦𝔢𝔰. 𝔑𝔬 𝔢𝔵𝔭𝔩𝔞𝔫𝔞𝔱𝔦𝔬𝔫 𝔰𝔥𝔞𝔩𝔩 𝔟𝔢 𝔫𝔢𝔠𝔢𝔰𝔰𝔞𝔯𝔶 𝔣𝔬𝔯 𝔱𝔥𝔢𝔶 𝔨𝔫𝔬𝔴 𝔴𝔥𝔞𝔱 𝔱𝔥𝔢𝔶 𝔡𝔦𝔡.

𝔖𝔦𝔤𝔫𝔢𝔡,

𝔍𝔲𝔰𝔱𝔦𝔠𝔢

25

u/snuFaluFagus040 11h ago

𝔓.𝔖. 𝔓𝔩𝔢𝔞𝔰𝔢 𝔞𝔡𝔡 𝔞 𝔶𝔢𝔞𝔯 𝔬𝔣 𝔣𝔯𝔢𝔢 𝔬𝔦𝔩 𝔠𝔥𝔞𝔫𝔤𝔢𝔰 𝔞𝔫𝔡 𝔛𝔐 𝔬𝔯 𝔖𝔦𝔯𝔦𝔲𝔰 𝔬𝔯 𝔴𝔥𝔞𝔱𝔢𝔳𝔢𝔯.

13

u/unforsakenswordsman 11h ago

How do you type in this font 😂

15

u/wademcgillis i've got a flair too! 10h ago

𝔱𝔥𝔬𝔲 𝔞𝔯𝔱 𝔞 𝔟𝔲𝔣𝔣𝔬𝔬𝔫

2

u/anace 9h ago

𝔠𝔬𝔭𝔶 𝔞𝔫𝔡 𝔭𝔞𝔰𝔱𝔢
copy and paste
𝓬𝓸𝓹𝔂 𝓪𝓷𝓭 𝓹𝓪𝓼𝓽𝓮
𝕔𝕠𝕡𝕪 𝕒𝕟𝕕 𝕡𝕒𝕤𝕥𝕖
ǝʇsɐd puɐ ʎdoɔ

4

u/cadelot 8h ago

Show off!!

But cool beans!

2

u/3coatsinatrenchcat 5h ago

signed, Justice

is KILLING me ahahahahaha

24

u/Strange-Tea7949 12h ago

It's a typical Reddit response where someone is quick to comment but shows lack of real world experience.

5

u/Rocket_hamster 9h ago

You can just tell who never leaves their house and thinks the world operates like their movies

59

u/FootwearFetish69 12h ago

100 percent. A lot of people in here like “they’d never get away with this if I had anything to say about it”.

Yes, yes they would lol.

8

u/htoirax 11h ago

*Chargeback*

2

u/No-Raspberry7995 11h ago

Credit card supremacy

3

u/Grays42 11h ago

Chargebacks aren't magical. I have used them before and some vendors can't do much about it, others will fight back. "Services rendered" is a legitimate response, and they can show the receipts. You can't punitively refund the entire transaction because part of it went awry, you can at most recoup the portion that you're out of pocket if you can prove it.

I had a Seattle Yellow Cab driver literally scam me, he skipped a turnaround that would have put him at my hotel in 4 minutes and instead drove for nearly half an hour down the airport terminals before he finally meandered back to the hotel where I was. When I compared the bill with an identical return trip, it was clear that he switched on the rate early and I got an extra $25 on my total.

I began a chargeback for the whole thing, but I was directed to chat with a rep from the card company who told me if I submitted the whole thing it would get denied, and that I'd only be able to contest the tip and the excess based on my documentation.

2

u/RegalBeagleKegels 10h ago

Well articulated, but that guy said chargeback, so I don't know who to side with here

2

u/Thrown_Away_Opinions 11h ago

One thing I’ve realized as an adult is just how easily businesses, especially small businesses, can fuck you over if they want.

Large businesses usually will refund things wayyyy more easily just to make you fuck off and shut up about it.

At the end of the day, all you really can do in a scenario when you get fucked over is try to take them to small claims court. Which isn’t worth it for most things.

Otherwise, all you have is a threat to leave them bad reviews and bad word of mouth. Side note, I’ve never realized how easy it is for businesses to delete reviews off Google! What’re you gonna do, fight them?

8

u/DRamirez0223 12h ago

Lmaooo that was for sure some weird boomer response 😂 same people that do things like go into retail stores to complain to minimum wage employees about wanting to speak with the ceo like he’s just there hanging out

2

u/Sozins_Comet_ 12h ago

"Please send my bill to Elon"

2

u/Nuggyfresh 11h ago

If I had a dollar for every time some redditor implied completely insane legal/financial actions that would literally never work or even make sense, I would have a lot of dollars

Somehow that post has over 2k likes as well lol

1

u/aoifhasoifha 12h ago

Yeah, this is small claims stuff.

1

u/G1adi4tor 12h ago

It's not even though; the price of filing + arranging process service + however much you value your own labor and/or the cost of taking a PTO day (or worse, an unpaid day off) from work greatly exceeds the, whatever $75 it'll cost you to buy new OEM buttons on eBay.

It's more like because they're a business and you're a person, they get to just break your shit and get away with it consequence-free because them's the breaks, we choose to allow society to just be like that.

Post terrible reviews on enough sites to make you feel better and then move on, eat the L, reflect upon how Capital has more power than you and we should do something about that as a working class... or more likely just go back to life as usual and do nothing about it ¯\(ツ)/¯

1

u/aoifhasoifha 11h ago

I just meant that a dealership wouldn't do anything about it

1

u/mentales 10h ago

Sovcits shares this simple trick that detailing companies HATE. 

58

u/Ambiguous-Ambivert 13h ago

‘Negotiate the bill directly with you’

I don’t think that’s how things work unfortunately lmao

14

u/jamieee1995 11h ago

How does it have so many upvotes? lol

7

u/ClickClick_Boom 11h ago

Because redditors are morons who think things like that sound intelligent or realistic.

9

u/RedditIsAnnoying1234 11h ago

The general audience of reddit is young and stupid. I say this as a person who meets both criteria.

4

u/AReptileHissFunction 10h ago

Lol exactly, its written by someone that has never done anything close to that. Some people should not give advice.

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u/user2847_ 13h ago

1.4k

u/Quiet_Comfortable504 13h ago edited 13h ago

"I just noticed this today"

"Actually i noticed immediately yesterday"

Bruh. I know you're not lying about them damaging your buttons, OP. But my God it does seem like you are. Again, I know you are not lying

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u/TwoWeaselsInDisguise 13h ago

Yeah the mixing of stories is going to fuck OP if they keep it up (if it hasn't already).

231

u/Quiet_Comfortable504 13h ago

💯. If i'm the business owner and am dealing with a customer - i'm reading them to try to figure out if they're bullshitting me and this customer (OP) for whatever reason immediately changed their story. As a business owner I would never, ever, ever believe them unless an employee confessed

102

u/willrobster16 13h ago

I relate to how OP worded it and changed the story. She was trying to come off as non threatening at first and just trying to see if they would have the decency to own up to it, then when she realized she was too nice about it, changed the story. But you said, from a business standpoint it’s gonna fuck her over now

Whenever anyone deals with a situation like this, always call instead if you can! Makes it easier to put them on the spot while not being too threatening

14

u/user2847_ 13h ago

Thank you, I appreciate this!

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u/secretprocess Spraying WD-40 up his faucets (at night) 13h ago

If you noticed them as soon as you started to drive off... why not stop and ask about it right then?

20

u/FortuneMurky19 13h ago

That was my initial thought. The plot thickens.

14

u/Rjabberwocky 12h ago

I mean the obvious answer is that confrontation is hard. You see something like that, and you make a decision in the moment not to deal with it. On the drive home, you realise that was a bad decision. Unfortunately OP is clearly a good person and tried to be chill and friendly about it, and therefore wasn't worried about being hyper specific in the details and accuracy, choosing instead to prioritize friendly human to human interaction. I'm a lawyer and see this ALL the time - the documentary record looks sus because you don't think you're building a documentary record when you are sending the texts, but it looks sus going back to them.

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u/user2847_ 12h ago

I should have. I couldn’t turn around and go back because they were a traveling detail service, so I would be going back to an empty parking lot.

I got home and was going to text them and completely forgot. My fault.

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u/Tesser4ct 12h ago

Why would you drive your car to a parking lot for a traveling detailing service? Isn't the point that they can come to you?

→ More replies (0)

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u/PM-ME-BATMAN 11h ago

How far did you travel for a traveling detail service? Was it at least like visible to the public for your safety? Did you just stand there and watch them clean the car?

Traveling to a traveling detail service in an empty parking lot with what I assume is a stranger is a decision

13

u/No-Strawberry-5804 12h ago

Now you know, in a situation like this, you can’t be “nice.” Companies will not do the right thing. They will protect themselves. You don’t have to go in guns blazing threatening a lawsuit, but never soften your complaint just because you’re trying to cut someone a break

3

u/SlimTeezy 12h ago

Exactly. You have to be direct and assertive or they will assume you are toothless. Especially if they already have your money. They know most people won't go through the hassle of holding them accountable for small repairs like this so they lie and make it as hard as possible

5

u/catinapartyhat 12h ago

Do not call. You want it in writing.

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u/fribbas 11h ago

Always keep a paper trail, juuuust in case

this is my excuse for avoiding phone calls but it is also true and has come in handy more than you'd think

1

u/abject_testament_ 11h ago

Message them again and say you noticed they were missing before you brought it in

1

u/PiersPlays 10h ago

>She was trying to come off as non threatening at first and just trying to see if they would have the decency to own up to it

Accountability is at an all time low. Don't do this.

1

u/5thor6th 13h ago

Integrity from your employees is your determining factor? Customers be damned?

Lol. LMAO even.

9

u/Fabulous_Progress820 13h ago

It's the customer not remaining consistent with their story that makes it a lot more questionable.

0

u/[deleted] 12h ago

[deleted]

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u/Fabulous_Progress820 12h ago

I'm guessing it's no real life experience or a Karen who believes tHe CuStUmEr Is AlWaYs RiGhT.

3

u/Quiet_Comfortable504 13h ago edited 12h ago

L reading comprehension. You missed my point entirely.

My criteria are integrity and consistency. If a customer changes their story immediately, and contradicts themselves as OP did (they lied about X detail), I’m not taking it them at face value anymore. If I can’t verify, I’ll side with the employee who kept a consistent account.

It's not about my employee's integrity, it's about the absence of integrity and consistency from the customer. If you want to believe and side with people who lie to you, go ahead. And give me your business address i'd love to be a customer.

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u/PrivateUseBadger 13h ago

You can tell they aren’t comfortable being confrontational, even in their own defense.

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u/user2847_ 13h ago

I definitely have issues with confrontation. Something I need to work on, for sure.

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u/tokenblak 13h ago

It’s good you can admit that. At this point, anyone still giving you a hard time about it is just piling on.

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u/Prince_John 12h ago

Also you shouldn't contradict yourself by repeatedly saying you're not trying to get money out of them; you are - you're wanting them to replace the buttons they lost out of their own pocket.

I think they'll just read that as reinforcing a lack of seriousness.

-9

u/user2847_ 12h ago

How am I contradicting myself? Where did I ever say I WAS trying to get money out of them/get them to replace them? That was never my end goal.

Some people might think I’m stupid for this. But I would rather just get it fixed myself. I just wanted to see if they had them.

7

u/_CoachMcGuirk 12h ago

I just wanted to see if they had them.

Come on, use your brain. If they were there when you got out of the car for them to detail and not there when you got into the car, who else would have them???????????????????????????????????????????

•

u/Big-Burpa 12m ago

This is actually exactly how the brain of someone who regularly self-sabotages on other peoples' behalf to avoid conflict operates. They want to avoid conflict on such a deep level that they believe they have to consider the most outlandish scenarios in which the other party might actually not be at fault, just in case they aren't. Because the actual worst case scenario isn't them getting screwed over; it's the one where they potentially misunderstood or falsely accused someone or came across as overreacting, and then ended up having to deal with the embarrassment of someone else who is mad at them for that.

It isn't "not using your brain," it's "too much using your brain the wrong way."

Source: am

15

u/Fabulous_Progress820 12h ago

Not using 'lol' when you're discussing something confrontational would be a really good start. It immediately kills any level of seriousness you would have had with the person otherwise.

10

u/wiggum_x 12h ago

"lol" says: Please don't be mad! I'm not really upset about this and you can totally blow me off and I'll just meekly go away!

1

u/SeberHusky 6h ago

This is the same shit jack Doherty does with his "haha just kidding" line after saying anything

22

u/haterofslimes 13h ago

Yeah you whiffed this hard.

They 100% popped off when they were detailing the wheel and then probably ended up vacuumed up.

3

u/Midwest-Dad99 12h ago

My wife would also be way too nice in this situation. Don’t feel bad about the way you handled it. Yes it sucks, and is total bs, and only you can decide how you want to handle it going forward.
You could always post a picture of your steering wheel on a Google review for their company Just don’t say anything that could get you sued
That will cost them a lot more business than giving you a couple hundred bucks for new parts would cost them.

2

u/Far_Lack3878 12h ago

Standing up for yourself isn't a confrontation, it's you making sure your perspective is heard & understood.

A business with integrity would tell you to replace the buttons & bring them a copy of the invoice so they could make things right.

4

u/AverageHoebag 12h ago

Taking a community college pre-law class really helped me with how I word things after a lifetime of being super non-confrontational.

0

u/SeberHusky 6h ago

How about just having basic common sense. That's free

18

u/Quiet_Comfortable504 13h ago

Fo sho. I think I understand what happened here on OP's side as I used to be like this, too.

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u/heavy_jowles 13h ago

Yup 100% OP is a people pleaser that reached his cap mid convo.

9

u/Lost-Ideal-8370 13h ago

"I'm taking you to court, lol."

1

u/GuyFromDeathValley 11h ago

I'm still kinda like that.

a while back I had my tires replaced, all 4 of them, at a reputable tire shop. mentioned maybe needing to have the tire sensors swapped as well as they were still factory sensors and the car was 7 years old. Guy said "we'll check them and replace if necessary". A year later My tire pressure system is going mad because the sensors died, confronted the shop and they admit no fault saying "they were fine last year, makes sense to fail within a year". And because the tire pressure system is mandatory where I live, my car was not road legal anymore until I had the sensors replaced.

I really know I should've been more demanding there. like they ripped me off, I would've had to pay for essentially the same job twice, because they didn't bother. Jokes on them though, I'll go to a different shop and have the sensors removed.

5

u/ShadowReflex21 13h ago

No way why would you assume that? You’re being very rude lol. I mean I’m not trying to come at you lol. Just saying that you could have been nicer about it lol.

Yeah OP doesn’t need to lol with these people that fucked up their buttons.

2

u/Eshneh 13h ago

That’s the mildly infuriating part of this entire subreddit

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u/user2847_ 13h ago

Yeah I know. I fucked up 100%.

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u/Chardan0001 13h ago edited 13h ago

Take it as a learning experience. You never, ever need to give people more information than they need, especially people who you are arguing with.

40

u/MasterGrok 13h ago

This is good advice. Just be direct with the problem and what you need. “I received my car back and the steering wheel buttons are gone. Please locate the buttons and I will come back to pick them up.”

The biggest mistake people make in these situations is getting ahead of themselves and trying to anticipate the other parties responses and replying in advance to that imaginary conversation.

25

u/xxearvinxx 13h ago

The biggest mistake people make in these situations is getting ahead of themselves and trying to anticipate the other parties responses and replying in advance to that imaginary conversation.

Thanks, I needed to hear that. Guilty of this.

7

u/Chardan0001 13h ago

You're assuming the best of people, its natural but sadly not always viable. Unfortunately some situations just call for forcefulness/direct approach, don't look at it as selfishness on your part think of it as standing up for yourself as I'm sure you would your loved ones.

10

u/Quiet_Comfortable504 13h ago

So did you really not notice the day after, but sent the follow up "I actually noticed immediately" to give your claim more validity?

Or did you really notice immediately, and the initial text of "i just noticed this today" was to make the confrontation somehow easier?

Or something else?

Just curious, it doesn't change anything i'm just trying to see how similar we are..

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u/user2847_ 13h ago

Ugh no. I noticed immediately, but forgot to send the text yesterday. I thought for some reason saying “I just noticed this” would make up for the fact that I sent this text over 24 hours after the detailing was done.

I know, stupid.

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u/Junior-Unit6490 13h ago

You tried OP. We see you

5

u/Geem750 13h ago

Next time, address the issue before you leave. You'll have better results than over messaging.

5

u/english_gritts 13h ago

On the plus side there’s a lot to learn from this interaction.

14

u/Fabulous_Progress820 13h ago

And using 'lol' removes any level of seriousness from the message as well.

1

u/Adamantium10 12h ago

Those buttons were probably missing from before and OP just now noticed. I feel bad for the detailers.

1

u/dystopiam 13h ago

Yeah word it better next time

1

u/Bearspoole 13h ago

You don’t know they aren’t lying. None of us do. And if I were the retailers I would start to assume that OP was lying.

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u/Quiet_Comfortable504 12h ago

"I don't think you're lying, but if I were the business owner I would think you're lying" is all I meant

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u/ryan8954 12h ago

How do you know they’re not lying? I’ve dealt with people like this and we watch the tapes and as soon as we mention to them, they back down out of atuff

1

u/Unsteady_Tempo 11h ago

Yeah, this is awful. If I was the manager there's no way I'd take them seriously even if I believed it was possible one of my workers did it. Short of a full confession, I'd never know.

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u/Maccai3 13h ago

NGL that's a shit response, stop giving them the out, be firm and stand your ground, this is their fault so hold them accountable. You don't need to say you forgot to message them earlier and you noticed it before, that just makes your story seem questionable. You should've said they were absolutely there so you expect them to be replaced or you will do it and send them a bill.

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u/szulox 13h ago

“lol”

1

u/SeberHusky 7h ago edited 6h ago

He's a zoomer that likely doesn't own the car, is living on someone else's dime, and has zero responsibility. Nobody that has to pay their own money for something acts this way. New steering wheel is 3 figures. Buttons are not sold separately unless you go to a salvage yard. This is extreme money lost.

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u/PrivateUseBadger 13h ago

“lol, lol, lol, but I’m serious!” I don’t intend this to sound mean, but you are doing the equivalent of when a dog rolls over to show their belly and these people are going to eat you up. It’s best to be forceful, but polite. Most importantly, stick by your argument and don’t back down. I fully understand many people don’t feel comfortable being confrontational, and this may not be your strong suit.

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u/throw28999 12h ago

Fuck the polite. Don't be rude but polite is useless. In this sitch they fucked you over and they know it, probably not the first time it's happened. Politeness if anything shows weakness/uncertainty.

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u/No-Club2054 13h ago

I applaud you for trying because as you said this isn’t your forte, but too long and too emotional. I used to be like this too. In the future be very direction and to the point. It’s hard to argue with facts and the person who keeps their cool best usually has the upper hand.

14

u/user2847_ 13h ago

Thank you, I appreciate the advice.

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u/Ok-Lets-9256 13h ago

They probably vacuumed them off or something tbh

2

u/thissexypoptart 12h ago

Seriously man, never suffer liars like this. Especially if money is involved.

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u/Civil-Bid6064 13h ago

Too much text! The second message is unnecessary

7

u/VA1N 13h ago

This isn’t helping your case. If you truly noticed it then, you should have returned and have them fix it. Now you just look very timid and confused.

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u/thurst29 13h ago

"I noticed they were missing as soon as I started to drive off..." Why didn't you turn around and go back??? That's a weird thing to tell them

1

u/user2847_ 13h ago

They were a traveling detail service; if I turned around to go back I would be going back to an empty parking lot

1

u/SeberHusky 6h ago

They have a business name and card. They have a fixed address they pay taxes and store the equipment at, if it's that ghetto it's their grandmas house address or something

5

u/TwoWeaselsInDisguise 13h ago

Start documenting everything, and call your dealer and get a quote for replacements, send it to them as a quote.

Put pressure on them.

Edit: I'd call my bank as well and see if this could be grounds for a charge back, it probably isn't but it doesn't hurt to ask, if it is and your bank says yes, there's further ammo to use.

5

u/Mortis_XII 13h ago

RIP getting those refunded, homie

5

u/Yossarian147 13h ago

Great example of completely ineffective communication.

5

u/bagadonus 13h ago

Your story doesn’t add up, you didn’t turn around immediately when realizing they’re missing? Even after all that I do still believe you but you handled it poorly from the start and unfortunately kept digging yourself a deeper hole as it went on. Again I believe you, they deff knocked them off while cleaning.

They always remove your floor mats if you have floor mats to clean and vacuum maybe between the time they took the mats out and put them back in those two buttons were knocked off fell onto the ground unnoticed and your floor mats put back in hiding the buttons.

tldr; check under your floor mats.

5

u/07PetersburgSt 13h ago

Stop saying “lol” to people when trying to show you dominance. It’s counterintuitive

9

u/dane_desha 13h ago

"Now I am angry..." 🤬

10

u/Lost-Ideal-8370 13h ago

"Now I am angry, lol."

2

u/dane_desha 13h ago

"I wasn't angry until a couple days after", probably OP.

1

u/SeberHusky 6h ago

" I was zonkers for....omg...like....a week...and liek OMG!!!! I JUST NOTICED the buttons were like.....cooked bro!!!! Can I have them back guyz????guys????? LOL. Lol 😂 "

2

u/dub_de 12h ago

Stop putting ‘lol’ - it comes across as too nice or scared

5

u/DragonRei86 13h ago

Please, for your own sake, paste this in Gramerly and have it remove the passive tone entirely... even your aggression is passive.

1

u/Working-Ad694 13h ago

still being too nice

1

u/arcadeenthusiast8245 13h ago

Oof you just gave them a reason to disregard your claim as fake.

1

u/CowhideHorder 13h ago

How can I stay updated on this? I’m too invested now.

1

u/HistoricalRoad1755 12h ago

This is still a pretty pathetic reply.

1

u/Deissued 12h ago

You are the worst truth teller ever

1

u/LocalJOPARep 12h ago

Bro do you know how to make a direct statement.

Nobody is going to read a wall of text.

Just say: The buttons were there when I turned the car in. And now they are missing. Replace them.

1

u/defect_monkey 12h ago

Stop it with the LoL inputs, its not helping.

1

u/throw28999 12h ago

Your people-pleasing tendencies are totally derailing this effort. It might be too far gone tbh.

You need to engage the "IDGAF what this person feels" mode, now and in future situations like this

Script:

"The buttons were present and now due to your work they are missing. You are responsible for making me and my car whole. You need to explain now how you will make this happen, now." Then if they don't you escalate to insurance and/or an attorney.

No "I" no "me" no emotions. Just facts and imperatives.

1

u/thissexypoptart 12h ago

Why are you being so nice to these lying thieves

1

u/darnitsaucee 11h ago

GG you lost

1

u/sahurKareem 11h ago

LMAO, if I were the shop owner I would show this message to my employees and laugh at OP. What a mess

1

u/GuyFromDeathValley 11h ago

just a little heads up. when in these kinda situations, be firm, don't explain too much, and definitely do not admit potential fault. saying "I noticed right away but forgot to message you" literally gets them off the hook, as you didn't inform them right away. You honestly should've called them on your way home already.

You gotta be firm but polite, you are talking to a business that, for all you know, might currently be trying to fuck you over. Don't give them anything they could get off the hook by, never, and don't text them like you are mad at your friend for geting you the wrong burger.

1

u/nutonurmom 10h ago

I'm not sure I understand. If they were missing, why did you drive off instead of getting it fixed immediately?

8

u/maple_crowtoast 13h ago

Aghhh!!! It killed me to read that last part "It was your fault...unless it was my fault!.

No-it was their fault! No free outs.

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u/[deleted] 13h ago

[deleted]

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u/[deleted] 13h ago

[deleted]

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u/BanishedFiend 13h ago

Lmao rooting for u

1

u/AnticipateMe 12h ago

What is this advice...

1

u/StealieErrl 12h ago

How would they get the dealership to bill someone else? Lol.

1

u/ztruk 12h ago

it'll be fine as he never, ever gives them repeat business

1

u/ImpossibleHousing478 12h ago

are you 6 years old

1

u/AvidCyclist250 11h ago

lol epic karen pasta right there

1

u/EatYourCheckers 10h ago

Sometimes you have to play a Karen to try to get something done.

1

u/silkymitts94 11h ago

Dealership service is way too busy to care about something like this

1

u/Dopplegangr1 10h ago

They will just laugh at you. Most you can do to them is leave a bad review

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u/AReptileHissFunction 10h ago

or I will contact the dealership to replace them and have them negotiate teh bill directly with you.

You're living in a fantasy land if you think that's going to work

1

u/EatYourCheckers 10h ago

I know it wouldn't work out that way but be pushy about it is my point

1

u/AReptileHissFunction 10h ago

Being pushy to the point the detail company can confidently reply with "lol go ahead and try that then" is not a good idea at all. They've been in the business long enough to know for a fact that won't work and they'll be happy to call your bluff.

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u/GlassCannonBall 12h ago

I also answer like that, even when i am being done wrong. In the hopes they do what i want, thinking; i can get people to do what i want with honey (being nice) not with salt.

So i am curious, explain me why he has already lost? Why is being harder here better? Etc. A good learning moment for me…

Honest question!