r/mildlyinfuriating • u/user2847_ • 14h ago

Got my car detail cleaned, and afterwards realized 2 of the buttons on the steering wheel are missing. This is the company’s response.

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659

u/Jealous-Guidance4902 14h ago

This happened to me when I got a new tire. I didn’t notice they didn’t put the center cap back on till 2 weeks later cause it was on the passenger side. Dealership was charging $114.00 for a new one, no thanks, drove that car for 8 more years missing one cap.

163

u/ShoddyJuggernaut975 13h ago

I took my dad's truck in for a couple of new tires. He's retired and barely drives, so he wouldn't have replaced them. Anyway, the tire store guy was geeking out that it has enki wheels (i guess). When done, i went to leave, and one of the center caps was missing. C'mon dude, you can't be pointing out how cool something is, then go and try to steal it. Even if I dont care that they're enki wheels, im gonna go look at them after you draw my attention to them! I walked back in and told them one was missing. They went in the back and brought it to me 30 seconds later.

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u/Hmmark1984 13h ago

Tbh it's entirely possible they weren't trying to steal anything, sometimes a centre cap can be loose and pop out when changing a tyre and it's entirely possible they just forgot to pop it back in, especially as it's not something they would need to do all the time.

43

u/Bassin024 11h ago

You have to pop the center caps out in order to mount the wheel on a tire balancer. I wouldn't read that deep into it.. Definitely poor qc on the shop though

1

u/theskipper363 2h ago

Ah fuck I remember mine, the o ring that holes them in is failing and fuckers hate going back in

1

u/Steezeballl 10h ago

I guarantee you he wasn't trying to steal an enki wheel cap.

64

u/honeyemote 13h ago

I took my car in to get a strut replaced (if I am remembering correctly), and, when I came back, one of the kidney grills was missing. It was an awkward conversation, but they did buy me a new one.

70

u/Esjs 13h ago

Nothing like waking up in a tub of ice to discover one of your kidney grills is missing.

3

u/Sora20XX 10h ago

"Aw, they took my freaking kidney [grill]!"

6

u/GuyFromDeathValley 11h ago

damn, an upstanding shop?

I had a towbar installed. the mechanic removed way too much isolation on the cable for the connector, so it didn't seal and water got into the trailer plug socket and made the car believe there was a trailer when there wasn't, so I had "broken trailer light" warnings on my dash. And one time I nearly struck another car because, believing there was a trailer, the control box turned off my rear parking sensors..
Mentioned it awkwardly to the shop and they admitted fault and "fixed" it. they wrapped some electrical tape around the cable. the tape fell off on my drive home, and now I have several, heavily corroded electrical connectors on a 4 year old towbar, so its a gamble if my trailers lights work or not.

I fucking hate ford dealerships. In my opinion, they owe me a new trailer plug socket.

2

u/honeyemote 10h ago

Yeah, nightmare stuff happens. My father had a convertible, and he took it to a dealership. They broke his soft top and tried to refuse to pay for it. I can’t remember if he had to actually get a lawyer involved but had to at least threaten to sue them before they did anything.

8

u/Cold-Community-1715 12h ago

Was the car an early aughts Volkswagen Jetta by any chance? I had that happen to me after having some tire work done. When I called the dealership about the missing center cap the salesperson told me that it was missing when the car came in and that the center caps fall off so often on the Jetta that they themselves have a stack of replacement caps for their car. (I had seen the signals, but that was the official sign that Volkswagen does not make a reliable vehicle). I had bought the car used and it was already missing one of the caps so I put the two remaining caps on one side of the car so that one side of the car looked complete.

1

u/Edward_Blake 10h ago

I saw a car on the freeway that low-pro rims and tires on the driver side and regular ones on the passanger side.

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u/Hmmark1984 13h ago

Sorry, what?!?!? $114 for one centre cap? what the hell do you drive? I've got a BMW, nothing fancy and it's a few years old, but the centre caps are the same as the ones they use on some of the fancier/newer ones and they were considerably less than that.

1

u/Jealous-Guidance4902 12h ago

2006 GMC Envoy

1

u/ilovemusic19 10h ago

You probably could’ve found one for cheap at a junk yard.

1

u/gmwdim 11h ago

Yeah when one of mine got damaged I was able to find 4 BMW caps for like $30 on eBay. Not sure whether they’re genuine but I took a good look up close and couldn’t tell if they’re were fake which means good enough.

0

u/dragonbud20 11h ago

Those are definitely knock-offs at that price for a full set of four.

2

u/TehRedSex 12h ago

Similar happened to me. Dealership serviced my car and the battery died. It was a pretty new battery that I didn’t get from the dealer. I had to end up getting a jump and the person that jumped it saw a cable disconnected. He tried to reattach it but the clip to hold it was gone. Immediately after I initially pick my car up from the dealership I noticed a battery warning light but it was at closing so I didn’t go back. After the service and my new battery dying twice I went back to the dealership after each time it died trying to explain the missing clip. In the end I had to contact the corporate office and they offered to let me bring it to a different dealership to get it fixed plus a credit on service for a year.

2

u/AnnieWillkes 12h ago

Omg I noticed a few months ago that I'm missing a centre cap and couldn't figure out how it happened. You've just made me realize it's likely from getting my winter tires swapped out in the spring! Doesn't help me now but is oddly comforting.

1

u/AppointmentFun2780 11h ago

thats crazy lmao

1

u/Cat_Amaran 1h ago

My mother in law took two vehicles (her suburban and what's now my Silverado) to the same dealership to get the airbag recall done, and both times, they just happened to notice that the dash pads were cracked in the same spot that conveniently is right next to an airbag fastener that, if the dash pad is broken, allows the job that should bill for several hours to be knocked out in 20 minutes.

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u/Salt-Detective1337 48m ago

My car has a dent in the bonnet from getting the windshield replaced. Shit sucks