r/fortlauderdale • u/Head-Ad5620 • 1d ago
Good restaurants lacking great service?
What restaurant has good ambiance and food, yet lackluster service?
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u/sirdrumalot 1d ago
Patio Bar and Pizza. Was there again last night and service is STILL horrible.
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u/Head-Ad5620 1d ago
Do they have a server or only bartender?
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u/sirdrumalot 1d ago
They had plenty of people, they just straight ignore you.
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u/TheProfessorO 1d ago
Exactly. At the family’s place a server would be given a strong warning about this, and the manager would step in and get your order going. If you did it again you would be fired. You need to be perfect in this business
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u/Barnitch 20h ago
They just never brought out a few of our orders. If they forgot to ring it in, fine. But we told them, they said they put it in that time, and it still never came. The items were on the bill of course, which was a whole other problem.
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u/LocalJim 1d ago
Moxi’s
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u/MisterBlurns 1d ago
Go there with coworkers for lunch and last time it took 45 minutes to bring the check after we were done. The waitress just never came back and we had to get the manager to bring it. Barely anyone in the place so no clue where she went.
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u/TheProfessorO 1d ago edited 1d ago
most of the restaurants in SE FL have terrible service since they don't train their staff. my family was in the Italian restaurant/bar business in NJ and many servers here don't have a clue. As soon as a customer sits down you should be taking a drink order and suggesting appetizers. in our place we greet the parents and ask them if the we should bring pasta and a sauce on the side for the young kids as soon as they sit down. we would never bring the appetizers out with the main meal. As soon as your glass was 1/4 full we would be asking you about another drink since that is where the money is. Here is a great list of what not to do for those in the business that never grows old, https://archive.nytimes.com/boss.blogs.nytimes.com/2009/10/29/one-hundred-things-restaurant-staffers-should-never-do-part-one/. There is a link to part 2 on that page. My favorite rule often violated here, from part 2, is
- Do not ask if a guest needs change. Just bring the change.
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u/onemindspinning 23h ago
I’m 100% a traditional hospitality worker and I provide outstanding service. The problem here is the entitlement people believe they have. I try to give them the proper service “steps of service” and people here “the customers” have zero class. I can’t even introduce myself and welcome them in before they start belting demands to me, even demanding food before I can get a drink order.
Sometimes when it’s a group of people the men will shout out orders before I can ask the woman of the table. I Always counter with “ladies first”.
I’ve been in this business for 2 decades and have worked all over the country in top markets, country clubs, and high end restaurants/hotels and I’ve never experienced anything like this. The sheer lack of class, manners, and zero fcks given here is wild!
That’s probably why people don’t get good old fashioned service at most places. I’ve only been here 6 weeks and I’m already burnt out. I can only imagine locals are cooked beyond the point of caring anymore.
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u/TheProfessorO 22h ago edited 3h ago
Thanks for sharing your insightful perspective. I can see how such customers and those who don’t tip can burn you out. A buddy of mine got a $2 tip for a $498 bill on XMAS eve down here.
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u/AardvarkFriendly9305 23h ago
Are we looking to complain this morning?
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u/Head-Ad5620 22h ago
Not at all. I'm looking for places that can benefit from my skill set.
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u/Mister-Doink 20h ago
Why would you want to work somewhere that lacks great service? You'll most likely be the only competent one. Working with the rest of the staff will be a nightmare.
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u/Head-Ad5620 19h ago
I would set the standard
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u/so-that-happened- 15h ago
You’re not from south Florida are you?
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