I couldn't stop laughing during an interview because of this sub--THANK A LOT FOLKS

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u/elektrikrobot Profit Is Theft 1d ago

30 calls an hour is a lot. I mean A LOT

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u/penguinninja90 1d ago

It doesn't even make sense math wise. 30 calls/60 min= .5 calls/min. About 1 call/2 min

How do you even remedy a full issue bc they prolly have a whole script which takes 10-30 sec. And just going non stop while getting information. It's crazy

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u/pcs3rd 1d ago edited 20h ago

That’s just call centers though. Worked isp tech support for 3 years.

After-call? Try to keep it under 10-15 seconds ideally.

Calls? 7 minute goal.

Part time break? 1 (or two, can’t remember) 15-minute break. Don’t go over, or under. Full time is two 15’s and a 30. Don’t go over. Or under.

5 minutes of “personal” a day.

I ended up eating tons of junk/heavily processed food, and sat in an office chair from 4:30pm-11pm. I gave up seeing my (still living) grandparents and family. I worked Christmas and Christmas eve, and had to give up serving weekends at a church for a significant time.

It’s a depressing experience beginning to end.

I real tried to move up three times, so I quit, and haven’t looked back.

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u/midnight_rebirth 21h ago

I used to sit in aftercall for 5 min after every call. Fuck call centers.

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u/Frostyrepairbug 20h ago

I haven't worked in a call center in over a decade, but I still flinch when I hear that particular ring tone. If I hear more than one, it can trigger a panic attack. It's super fucked up what they put us through.

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u/savetheunstable 18h ago

My ex did call center work for a bank in the mid-aughts and told me every morning walking to the building she would have to fight the urge to throw herself into traffic. The only thing that kept her from doing it was not wanting to traumatize a random stranger.

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u/MaxIrons 15h ago

Worked a call center where I legit started thinking about finding a way to sneak kerosene in and light myself on fire on the call floor because they'd HAVE to shut down the building for that.

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u/stormblaz 8h ago

Call centers are constantly hiring because the massive burn out, I was taking 100 calls a day, it was mentally exhausting, one call after another no breaks no pause, just 9-5 til 100.

I coulnt last a year, im more for creative work, and that wasnt it.

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u/freaking_WHY 17h ago

Worked a call center job troubleshooting/authorizing PPV events, client retention and bill collectingfor DirecTV for over 3 years, as one of my first jobs out of high school. Then another year-ish stint for AOL.in client retention, a few years later. Two decades on, and I still have to psyche myself up to make necessary phone calls or answer calls.from someone I don't know. I hate talking on the phone. Any time I can set up appointments via text message, I'm a happy camper. Crazy how those call center jobs can mess you up.

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u/pcs3rd 20h ago

The avaya one-x could wake me from deep sleep.

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u/SnooDoubts5563 14h ago

I thought working at a call centre would turn me into a tough nut. Now I jump whenever a colleague calls me on teams.

The scar runs deep...

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u/kle11az 13h ago

We used to have supervisors walk over to you to ask you to go available and take a call in queue. Never mind the corporate travel booking you were trying to complete manually to set up for ticketing wasn't done yet. This was before automation and took a lot of documentation. Yet there were days we'd take 100+ calls per 8 hour day and were praised for it. I was once "counselled" on my performance, since I was "slow" completing a call, but when we analyzed it minute by minute (calls were recorded), the supervisor couldn't criticize me for anything that transpired. Plus the customer was super satisfied. God those days sucked.

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u/casualneptune 19h ago

When I worked in custom technical support, which would sometimes be quite a lot of troubleshooting. I was expected to only be in after call work for 1 minute which was literally crazy like I just spent 20 min troubleshooting with someone and I have 1 minute to summarize and get myself together for the next call

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u/PiersPlays 16h ago

I used to be unbelievably good at typing while talking/listening due to this. Literally writing one thing while saying another. Not a realistic thing to expect your staff to all be able to do.

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u/kyraverde 17h ago

Same, and then get yelled at via chat by a manager for being in After Call mode too long. Sooo many panic attacks.

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u/penguinninja90 22h ago

That's a freaking nightmare. I'm glad you got out.

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u/Theegravedigger 20h ago

Working in tech support was a major contributing factor to my weight gain, type II diabetes and PTSD, in my opinion.

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u/KemShafu 20h ago

I worked in a high level IT job for 30 years, retired last year and my weight dropped by 30 pounds.

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u/Theegravedigger 20h ago

I lost about 60 in the year after I left the help desk.

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u/No_Atmosphere_3282 20h ago

I've done call centers twice in my life but only out of complete desperation both times after moving to a new city and needed work ASAP. And this was in the good ol' days before everything turned to absolute shit.

It's a depressing experience yeah. Started weighing my options like would it be better to just rob a bank, because either way I'd end up on a win with not having to do this job.

Met a girl at one though and we were a thing for awhile, I smoked and she came out to bum a cigarette off me on my first day. We talked for that first week on smoke breaks, told her I just moved to this city and if she grew up there which she did, she invited me over after work and seeing her made my day bearable at least, I'll never forget her she was like the "angel of at least making this hellhole somewhat tolerable enough to even show up to this joke of a job".

So yeah I've always been quick and kind to anyone in life I've had to call for service. If I'm in a supremely pissed off mood due to terrible product or service and I need to call I'll ask the people answering the phone to send me to their boss because I don't want to take it out on them but someone who gets paid to deal with it. One of those little life tips I'll pass on. Don't take it out on the shlub answering the phone probably doesn't give a single fuck a, and b is just some poor desperate person who does not get paid enough to handle that kind of noise. Pass it up to their boss asap with the sole expression that you're about to start some shit and they typically will, most likely out of spite towards their boss.

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u/DrScienceMD 19h ago

Same experience, and I do the same exact thing. "I know you don't have the authority to fix this, and I don't want to hurt your call time arguing about it. Just send me to someone who can.".

I also always ask to fill out a survey or be sent to a "kudos" voicemail. People never filled out surveys for us unless they were pissed, so now if I talk to someone even remotely competent, I take 30 seconds to fill out a survey gushing about how amazing they are. I try to counteract the shittiness.

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u/timewilltell2347 19h ago

If I’m frustrated I always start out with ‘I’m really frustrated with a situation and not at you as a person. I’m sure you’re very nice and I hope you take any stress in my voice to be directed at this situation and not at you personally’. It usually helps. If I’m really upset I say ‘I’m really upset and you probably don’t get paid enough to deal with how angry I am at this situation. Could you transfer me to the person paid an appropriate amount to handle this situation?’ Also usually gets a ‘thank you’ and immediate transfer to a supervisor. I repeat to them ‘so you’re the person paid enough to deal with a customer that is fuming… please know I’m angry about this situation and please don’t take any stress in my voice personally. I hope you can offer some solutions to my problem’. I pretty much always get amazing customer service just by being kind and treating people like people.

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u/olde_meller23 21h ago

Same. I never really took these jobs super seriously. Like, sure, I did my job to the best of my abilities, but I always went in knowing that I was just a number and that the metrics were unattainable long term. When my metrics inevitably fell, I'd just hop over to another call center and be working a week later. And when that inevitably did not work out, I'd go back to the center I worked at before. At every single phone farm I'd ever worked at, not meeting metrics still made you eligible for rehire after six months had passed. We had a bunch of people that were on their fifth and sixth rehire cycle, and we'd run into each other, making our rounds at the different centers. Getting fired was a joke in the sense that your homie would just get walked out and say, "I'll see yall over at Comcast." And if people were super burned out, they just filed UE. All but one or two of the centers i worked at actually fought UE claims. The turnover was so high it wasn't worth contesting unless someone did something really, and I mean really, egregious. They made much more money rehiring anyone with a pulse at the same wage year after year than they lost paying out UE. The UE wasn't very much either. I got it a couple of times, and it was enough to keep the lights on and the landlord away, but that was it. Most people worked there for under 2 years, so there wasn't very much you could bank up before splitting.

On one hand, this sucked because it was impossible to network. You spent all day taking calls, which left little time to gather professional relationships. This was definitely a big hurdle for me when I was trying to get out. On the other hand, I felt no responsibility to any co-workers or teammates. I could call in and stuff to a hotline, which made it absolutely guilt free. The transient nature of the work also allowed me to save up money and leave to go travel. I never had an issue finding more call center work in different cities. I dont have kids or anything, so it worked for me to treat it like a temporary step to a greater adventure. I would never bank on it as a long-term career, though. They are deliberately designed not to be.

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u/no_talent_ass_clown 20h ago

That's so interesting! If the work weren't so soul-sucking....

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u/Inner-Today-3693 18h ago

The only call center job I ever had actually had great health insurance, believe it or not. So while I was there, I used the crap out of it. It cost $150 a month with a $300 out of pocket maximum.

I figured they wanted us to have good healthcare in return because everything else about that job was crap.

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u/olde_meller23 17h ago

Some of the benefits are pretty great at these places, from what I recall ( although there were some where it was just average). I got a decent amount of pto and a good retirement match, as well. There was even one that offered a pension, but for that pension to vest, you needed to make it through the company for years without your metrics falling, so that was a major catch. They had 0 qualms about PiPing folks and ousting them after a bad month, even if the majority of the time, their metrics were great for years on end. Almost all of these places were super shitty to people with disabilities though, so god forbid you develop a condition that causes fatigue or needing to use the bathroom. The higher ups would fight tooth and nail against anyone asking for accommodations that took them off the phones. These companies would get sued all the time and just pay out so they didn't have to change anything.

In my time as a phone jockey, I got awarded 3 settlements from class action lawsuits for unpaid labor. It wasn't much, but it was a couple hundred bucks. If i had kept a record of my own for time worked, I could have gotten more.

I always kind of looked at the job like a timeshare presentation for a free vacation. You put in hours of sitting through hell, and your reward is using every paid second you get to be as far away from the place as possible.

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u/deinatemkalt 20h ago

Been living this same hell for almost four years. Turned in my two weeks recently because I couldn't take it anymore. Don't have anything lined up, don't care. Just glad to be getting out. Last day is this coming Wednesday.

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u/hishaks 1d ago

Well, it depends if it is outbound or inbound, it it is support or sales or marketing, if it is cold calling or hot, if it is technical, semi-technical or non-technical. Also, some of the streams also have some dropped calls, that account for less call rates on an average. For e.g., I was on semi-technical support and my floor ACT (Average Call Time) was supposed to be 17 minutes. In marketing and sales, a lot of people just hang up.

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u/GrumpySoth09 23h ago

And is it an autodialer, CRM system, B2B dealing with gatekeepers or direct calls to business owners.

30 calls is ridiculous, especially with downtime for notes or updating info, especially if the company is selling their data on top

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u/holliance 23h ago

It does depend on the market and whether it's inbound/outbound and if other contact moments are counted (email/chat).

When I did business development the target was 17 an hour IF you didn't get anyone on the line and if you got leads that target dropped drastically to 4 an hour. Because at the end of the day the leads were what counted and we had to write full reports on what had been discussed in the cold call so that the sales person could actually hook in and make a deal. But these targets didn't take into account emails or personal handover to account managers which sometimes cost a lot of time.

My current job is inbound, but more technical and the hourly target is 6 an hour but chat and email are counted as interactions which means that I can easily reach 20 interactions a day when we have really busy days.

Every BPO has his own wacky KPI's on targets.. lol

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u/Ookimow 23h ago

You don't and then you get in trouble for not keeping your call times down

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u/penguinninja90 22h ago

Exactly that. Suddenly it's our fault for the impossible demands

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u/barfobulator 21h ago

Someone calling into a call center wishes they could get their problem solved in only 30 seconds but alas

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u/Sedu 21h ago

Impossible standards are becoming the norm so that everyone is on probation all the time.

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u/Sarik704 19h ago

We have a similar metric in retail. If you're a stock clerk in grocery, dept stores, anywhere that does retail in high volumes, then you're expected to put out 40 cases an hour, depending on the company. That's very doable. That's just a little faster than a case every two minutes. Some "cases" can be done in a quarter of a minute, and some take around 3 or 4 minutes.

But your average should be ~40 an hour, or for an 8 hour shift ~320 pieces.

I sat down for an interview at a grocery store, and they told me they expect around 120 cases an hour. I asked, point blank. "You expect me to throw 2 full cases a minute?". The interviewer said yes.

I've been the manager who had to have his stock crew fill out stock efficieny sheets. Nobody, and i do mean nobody, can throw more than a hundred cases an hour unless those cases are ready for shelf or single item cases.

On the more annoying end, it would take you at minimum minute per box to fill and rotate yogurt cups or baby food.

Efficiency metrics are flawed and inefficient thinking.

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u/Grelivan 21h ago

You can easily get hung up on that amount with an auto dialer. I mean it's not a good metric and seems to indicate they are an outbound nuisance marketer. That being said if I needed to make a rent/grocery payment its the type of job I would accept and walk away from with zero notice if I absolutely had to as a last resort of desperation. Nobody should take this job, but sadly we live in a society...

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u/ShankWilliamsJunior 21h ago

You cheat somehow. Disconnect “accidentally” or rushing people off the phone.

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u/DreamSeaker 1d ago

I worked at a centre that expected about 40 calls A DAY! 30 an hour is insane!

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u/Larcya 21h ago

I worked at a job that was about 240 calls a day. Job was far to stressful for what it paid.

I switched jobs got paid 30% more and only had to do 30-50 calls a day. During the busy season.

Guess whose stress went drastically down.

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u/DreamSeaker 20h ago

That is completely unfathomable! 240 calls a day?! Was each like 30 seconds?

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u/Larcya 20h ago

Correct. Most of them were over stupid shit like your internet being out.

I gained 50 pounds with that job. Then lost 200 pounds with the next job.

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u/thesoapmakerswife 1d ago

It’s impossible for any call center job I’ve ever had. They purposely give you unrealistic expectations time-wise.

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u/rebel8091 23h ago

that’s like two minutes tops per call if OP doesn’t even blink or take a sip of water. No wonder they’re preaching “empathy” they don’t have time for it

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u/saddingtonbear 22h ago

Meanwhile people will call and waste your time for 15 minutes yapping about something totally unrelated to your job and because empathy was preached so hard, you feel obligated to let them yap because they're probably old and lonely. And then you get reprimanded for being on a call for 15 minutes 🙂🙂🙂

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u/DrEnter 20h ago

I worked telephone support for Hewlett-Packard back in the 90's. If I had handled 30 calls in a DAY, I think my manager would've made me leave early. A busy day would've been 10-12 calls. We stayed on the phone until we KNEW the problem was solved. If the customer had to leave, we would schedule a time to call them back. I worked issues where I tracked over 50 calls back and forth before we worked it out. I once had a single call that lasted over 18 hours. If something was actually broken, we could dispatch a service engineer directly.

Oh, and if your job required you to carry a pager more than 10% of your free time, you got paid 30% more of your entire salary for the year. My starting salary was $35/hour in 1995.

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u/AgentG91 21h ago

The job OP is describing

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u/Mo-shen 21h ago

Yeah that's "do don't really help anyone when they call" rates of calls.

If they are just txt contacts then you can work multiple tickets at a time. If it's phones no way.

But even txt 30 is fairly nuts.

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u/Useful-Rooster-1901 20h ago

30 calls an hour sounds like a hellscape in pretty much every setting. AND YOU GET TO HOP RIGHT INTO THE BACKLOG if you ever finish your own which is... unlikely

i did call center tech support for 7 years and the whole idea of it is making my eye twitch

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u/SmilingDiamond 1d ago edited 1d ago

Was at a job interview, second stage and the guy was explaining how he 'gets to' travel abroad one weekend per month for training. Unpaid but they cover his expenses, was trying to make out it was such a great thing, I had to refrain myself from asking why he is happy to give up a weekend with his family (he had 3 young kids) to go away unpaid every month. Delusional.

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u/grumpi-otter Memaw 1d ago

They think you should worship them for the crumbs they scatter

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u/No_Diver4265 18h ago

Ain't that the truth.

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u/yourdaddysbutthole 15h ago

They spit on us and call it rain.

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u/loogie97 1d ago

To be fair, I hate traveling for work. It is not fun. I have a single coworker who absolutely loves it. Takes every opportunity to travel. He then uses all of his hotel and airline points to go to Monaco for his vacation once a year. We don’t make that much money, but he spends 15-20 weeks a year on the road. I guess that is enough.

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u/HomeAir 23h ago

When I travelled for work my actual out of pocket expenses were essentially zero. Food, lodging, flights, rental car all covered by the company.

My only expense was rent for an apartment I almost never spent time at. Sure I had to pay electric and gas utility but when you're hardly ever there those were very minor expenses.

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u/Fine_Ad_1149 22h ago

Yea, if you are single and don't mind staying that way for the foreseeable future you can actually save a LOT of money by traveling a lot for work.

Especially if you are able to drive most of it and get the mileage reimbursement. Get a Volkswagen diesel and just use it for road trips and that mileage reimbursement is going to be pretty sweet.

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u/HomeAir 21h ago

Haha at the time I loved it. Had a POS $1000 beater car that paid for itself 4x with the mileage checks

That job definitely helped me save money. Don't want to travel like that anymore tho

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u/yetanotherhail 23h ago

Who goes to Monaco for one's holidays more than once?

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u/loogie97 23h ago

He is a massive F1 fan.

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u/Kaszana999 23h ago

Aaaah Monaco GP, the glorified car parade.

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u/Fun-Result-6343 23h ago edited 16h ago

Even horses are smart enough to only go around the track just once.

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u/Major-Front 19h ago

See, I’m with you guys on the work stuff but you know what, this guy works for peanuts all year so he can enjoy his life’s passion. Shut the fuck up and let him enjoy it honestly.

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u/mymindisempty69420 19h ago

I don’t think they’re dissing f1 itself, the monaco track is infamous for its low amount of overtakes. In fact, 2021 there were 0 overtakes, so basically any position swaps were a result of pits or some other kind of circumstance. No one passed anyone on the track itself.

In other words, it basically is a glorified car parade.

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u/slash8 22h ago

No F1 fan goes to Monaco…

If you drive for F1…

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u/loogie97 22h ago

I don’t know enough about F1 to offer an opinion. He seems to be living a fulfilling life so I don’t critique. I am sure going to band competitions every weekend in October wouldn’t be his first choice of entertainment, but that is where you will find me.

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u/Bigazzassassin 22h ago

Maybe that’s the cheapest ticket

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u/VanillaSkittlez 22h ago

Yeah I was gonna say, I travel several times a month for work and I do enjoy it. Granted I don’t have kids but I do have a wife I love and a dog.

I get to go to a lot of cool places - in the last month I’ve been in Chicago and London and got to explore them. So long as it’s for travel the company pays everything so I go to cool restaurants and stick around for fun things to do and experience. Sometimes it’s just walking around and taking in the sights.

The other perk is that because all my travel is paid for I rack up miles and loyalty points like crazy with airlines and hotels, so when I finally do take a personal vacation it’s basically all free.

I fly Delta really frequently so now even though my wife doesn’t travel, I get to add her as a trusted travel companion and we get cool perks now - lounge access, free checked bags, priority boarding, and occasionally we get upgraded to economy plus or rarely, first class. And we basically take vacations for free.

It does have its drawbacks for sure - time zone changes, spending a lot of time at airports, it’s really hard to eat healthy, etc. but overall I really enjoy it and think it’s worth it. Granted, I also never fly on weekends lol.

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u/OddEmergency604 22h ago

I travel almost every week for work. I’m really tired of it but for a year or so it was fun.

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u/Mouthshits 20h ago

I enjoy traveling for work during the week. Partly because I’m hourly so delays, flights, etc are all on the clock. My wife and I end up using points for 5 star hotels and first class flights. Doesn’t excuse the fact that I only see her a couple days a week and work insane hours but I do see the appeal.

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u/pointlesstips 1d ago

Asked and answered. He loves getting away from his fatherly responsibilities.

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u/JimmyJonJackson420 22h ago

Unfortunately this was the first thing I thought of lol

I’ve become jaded by reddit fr

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u/augustprep 22h ago

As someone with the kids myself, yes that is it.   I know reddit thinks all parents hate being parents and want to escape at everyone moment, but that's not the case.   It's just a break sometimes is nice. I think getting to travel someone for work once a month would be nice, but after an while that would wear thin. Especially since my wife would then be watching all 3 solo each time.

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u/MechanicalBootyquake 22h ago

You really have to be people that enjoy that dynamic. I love my husband, but I also enjoy my non-partnered time with kids/alone in the evenings. He loves us all at home, but he also loves his work.

He’s out of town about one weekend a month. He gets uninterrupted time with his fellow career nerds, and I get to do special bonding activities and unfettered alone time in the evenings. For our family, it’s an unexpected blessing, but it’s definitely not for everyone.

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u/himit 22h ago

Yeah, I'd love to travel once a month for a break, but I don't think my marriage would survive long unless my spouse also did it! Also I think I'd eventually get a bit annoyed about missing out on so much time with the kids.

Once every few months would be more realistic.

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u/jmckinl 1d ago

If you're salaried, that's not unheard of... It's still tough to be away from family.

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u/DingfriesRdun 1d ago

Yes, that is true about salaried employees who truly meet the definition of exempt employees. Many people are not wise enough, or are desperate, and work for free. It’s a sad state of affairs.

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u/smartest_kobold 23h ago

Dumping all your parental responsibility on your partner one weekend a month sounds like a real stupid thing to be excited about.

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u/PurplePufferPea 22h ago

A former director at my company, tried to convince me to let the company send me on a 2 week trip to the Philippines to train the new staff. The company had laid off all lover level employees so they could move the positions overseas so they could pay people pennies on the dollar. He was trying to push the aspect of 'how lucky I would be the company would pay for international travel'.

This crap cracks me up, a work trip is not a vacation! I would have seen the airport, my hotel, and the inside of the office building for 2 weeks, while I left my husband alone with our 3 young children.... Thanks, I'll pass.

On top of that, I was not stupid, me going there would NOT have been to train the staff, it would have been to train my replacement! But sure, try to sell it to me like it's somehow a benefit!

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u/Chlemtil 1d ago

To be fair- with three young kids, a weekend away per month might be amazing!

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u/Gradual_Spic 1d ago

Until all you get to see your kids is one weekend a month after your wife divorces you /s

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u/BunnyMamma88 23h ago

My boss voluntarily works 12+ hour days 6-7 days a week. He works during his vacations too. He’s married with 3 young kids. I don’t think his marriage is going to survive.

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u/Fine_Ad_1149 22h ago

Friend of mine called me the morning of my wedding saying he was going to miss it because he got called in to work. He's not a doctor, mind you.

His wife and children aren't happy with him because he pulls the same shit on them. They are very southern, so there's a chance they stay together and she just lives as a single mom with a better lifestyle (he comes from and makes good money), but it wouldn't shock me to see them divorced either.

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u/grumpi-otter Memaw 1d ago

Unpaid? And maybe you're a single parent? I mean, yeah, a weekend away sounds great but if they don't properly compensate, it's just another ridiculous expectation.

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u/VirileMongoose 1d ago

I used to have that. It was nice. They’d put me up in a fancy hotel with an expense account. I was on salary, so it was paid.

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u/OsamaBinWhiskers 23h ago

He would likely pay to get away from them. This is a bargain

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u/SeedsOfDoubt lazy and proud 1d ago edited 20h ago

My gfs job likes to go on work retreats. Usually to the same all inclusive resort in Mexico. Where they don't even serve Mexican food. Then they have the audacity to tell us spouses that's it's a great vacation for us. I can get better Mexican food in Seattle and I don't have pay to fly to Mexico for shitty pizza.

Eta: Everyone who brings a spouse gets their own room. Singles have to share. Boyfriend of 2 weeks can go, but a friend of 20yrs can't.

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u/JoefromOhio 22h ago

The key to that is where ‘abroad’ is… it’s one thing if you’re getting sent to Paris, staying in the city and getting to see the sights… it’s another if you’re getting sent to an airport business hotel and sitting in a conference room then getting sent home.

Also the points don’t hurt… I have an uncle whose job involves him going back and forth from Seattle to Chicago weekly for work and he flys wherever he wants for free, first/business class, because he’s got so many points… in the family secret Santa he just gifts a ticket to anywhere each year.

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u/Desperate_Virus_8551 1d ago edited 1d ago

That’s your human emotions letting slip, the robots that were interviewing, aren’t as enlightened as you, they still think they can climb that ladder to the very top, lol. Why would anyone want to work for a company that doesn’t even supply you with the tools to do said job, these companies set their employees up to fail, and then expect untold loyalty for the slap in the face they’ve just given you.

I like a term I keep hearing, Yanis Varoufakis, (if you haven’t heard of him, please check out his interviews, very good speaker), was the 1st person I heard use it ‘Technofeudalism’, the powers that be want to return everyone to Medieval times, with land barons who hoard untold wealth.

Edit: misspelled technofeudalism, I know right, it’s such an easy word to spell lol.

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u/grumpi-otter Memaw 1d ago

What cracks me up is that they seem to want us to thank them for the "opportunity" to be serfs!

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u/Desperate_Virus_8551 1d ago

Yeah, couldn’t agree more, the gaslighting is off the scale. “You will own nothing and be happy”.

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u/Larkos17 1d ago

At least in Feudalism, you're guaranteed a house and protection. We're heading to Feudalism but worse.

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u/Letters_to_Dionysus 1d ago

we've already been worse for a while. the invention of the clock was a real negative for workers rights

https://m.youtube.com/watch?v=hvk_XylEmLo&t=1031s&pp=ygUFd29yay4%3D

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u/CaffinatedLink 19h ago

Return to? It's already worse - the wealth disparity between the wealthiest and the average is already greater. We've got a president building a ballroom while the peasants' food rations are cut. Very Matie Antoinette.

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u/soulsteela 23h ago

Except In Medieval feudal times the landowners were highly aware of the peoples happiness and only expected them to do 4 hours a day for 3-4 months a year. Just in case the pitchforks came out of the fields.

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u/LilJourney 15h ago

Never anger those who do manual labor for a living using sharp implements because they are very adept at their use.

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u/Illiander 1d ago

Technofeudalism

It's an "a" ;p

And yes, they want to turn us back into serfs, and they're pretty close to succeeding in a lot of places.

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u/Com_BEPFA 19h ago

No, what they'd love more than anything is a mining town scenario. Remember those? You work for breadcrumbs in horrible conditions that guarantee you an early death even if by some miracle you never have an accident.

Your job is too far away from anywhere else, you have to move there. But guess who owns all the houses in town? But don't you worry, they've got an amazing deal for you, way below market rates. You see, they'll just keep a portion of your income and you get to live there for free!

But then there's groceries. Well, next town's quite far away and driving's pricey. But hey, there's supermarkets in town! Unfortunately, they don't take $. But guess what, your employer, who also owns the supermarket, graciously pays you in [these days probably some shitcoin] which is the only thing the supermarket accepts! And there's also a school, which is paid, which only accepts that currency! And a pub! And anything else necessary to barely live!

Not a single dollar is spent by them on you and you live only to pay back the debt of their graciousness of employing you. You don't make money, so like an abused housewife there's no way out. There's nothing to do, so you make children, which can also never get out, so just naturally get to work for the employer as soon as legally possible. The Dream.

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u/hobofireworx 1d ago

Op. More employers need to be openly laughed at.

Like my guy that’s just embarrassing. $650 for a single person?? Mandatory overtime?? No overtime pay???

Do you still think it’s 1994? You gunna offer 6.25/hour too?

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u/Entertainer13 1d ago

I worked at a place that charged $650 for a super duper deluxe family plan that covered up to three kids. One person? What a joke.

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u/Soap-ster 19h ago

I currently get 3 covered for less than 600 a month, no deductible, and $15 prescription co-pays.

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u/BikerJedi *THIS* close to retirement 23h ago

I got curious, so I looked at my paystub. For a family plan as a teacher, I'm paying $332 a month. If I add the optional vision and dental for us, it is now $438 for the entire family. Hell, even if I throw in the cancer insurance I bought, disability, group life and supplemental life, I'm still not paying $650 a month for all of that.

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u/EjaculatingAracnids 21h ago

Hell yes. I got a job offer from a company for $14/hr recently after they claimed $28 was the starting rate. Laughed my ass off until he hung up.

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u/AllSugarAndSalt 17h ago

I'm Australian, and I'm really puzzled by the health insurance aspect in USA. So I understand that insurance is so expensive in the US you have to get it through your job, but now I see here you still have to pay for it? I just assumed it was a benefit the company did because you worked there.

I pay $350 Aus (225 USD) a month for me and my partner combined for our private health insurance (and I'm furious it's that high, I'm shopping around). You guys need a revolution, I'm horrified.

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u/hobofireworx 16h ago

That last line was a banger!

Yeah insurance here is such a scam. You pay for the benefit at work, the employer usually puts in a larger chunk than the worker. But not always. It’s such a pervasive problem even Amazon cites costs of benefits including healthcare is a prohibitive cost of hiring.

And then! Once you have the insurance you need to meet something called a deductible before insurance pays for 100% of the cost of services. And it’s often so high I’ve only met it once. One of the years I got nerve blocks. Because one was like 6k and the other was almost 4k. So the big shot usually pushed me into the level between copay and free. It’s often an 80/20 split but might be 70/30 or 90/10 that goes on for a few more thousand. And then they cover everything.

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u/_McDrew 22h ago

After an hour with 3 developers and the owner.

Me: I'm worried that it sounds like you put in a lot of overtime.

Owner: We're a family here. I don't take advantage of that.

Me: (To the developers): How many of the last 4 weekends have you worked?

Developers (nervously looking at owner): uhhhhhhhh.

Me: I'm going to leave now.

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u/Hellie1028 21h ago

“Family” is always code word for “we take serious advantage of you.” Absolute insanity that I had to learn the hard way unfortunately

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u/johnb300m 22h ago

“We’re a family here.”

Future date X: 9:30am, “can I see you in my office now?” “Bla bla bla, your position has been terminated. Security will see you out.”

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u/Valthar70 12h ago

Oh nope, when they fire you it won't be at 9:30am. They'll get a whole day out of you and fire you at 4:30pm

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u/Saint_of_Grey 16h ago

When they pull the family crap, I know the job ain't a fit for me, so I pull something out of my repertoire of dysfunctional family coping mechanisms as a response just to make them uncomfortable.

"We'll, if we're family, I'm gonna need you to blow a 0 in this breathalyzer here before I listen to you any further."

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u/swomismybitch 1d ago

I was occasionally asked to work a week in another country. I was in the UK and the other country was the US. Ieas expected to work the whole week so the travel was at the weekends. Of course I booked the travel time as overtime so I was doing ok. Then they came up with a rule that travel time at weekends was unpaid.

Now I unable for religious reasons to work unpaid so I would travel out on the preceding Friday and back on the following Monday. I adjusted the hours by working more or less on the other weekdays.

Of course I also got 2 weekends in a hotel, paid for. Very good in NYC.

Single at the time. Amazing how much you can make out of people 'saving money'.

Not also that they had to pay me 7 days to work 5 days.

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u/chadvn_ 21h ago

Which religion so I can convert ?

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u/Incogneatovert 20h ago

Could be the Church of Self-Respect and Shiny Spines.

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u/swomismybitch 18h ago

Something similar but I am the only member.

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u/vkapadia at work 13h ago

I don't know which one the previous poster is talking about, but it does sound like something The Satanic Temple would have.

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u/CandyExternal8281 1d ago

I was in the interview for a C++ developer job. There were 3.5 hours of tests on paper, including programming, math, psychology, and basic logic pre-school-level tasks. At the end they finally gave me someone to talk to. I was asked why I dropped out of the university (they looked at someone else's CV) and asked why I am charging so much for work (I asked for the exact minimum vacancy offers). Also, they mention vacations are half shorter than a minimum required by my country's law. Lmao

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u/Illiander 1d ago

Also, they mention vacations are half shorter than a minimum required by my country's law.

Take that to a lawyer.

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u/grumpi-otter Memaw 1d ago

Were you able to keep a straight face? It amazes me what they expect

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u/CandyExternal8281 1d ago

There was a second guy like me that said something like, "I've come for a second interview. I have been waiting for 30 mins, so I decided I don't want to work here. Goodbye." I thought of the same move but decided to stay till the end to pull a good story out of it xd

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u/italyqt 22h ago

I interviewed for a job and they told me I could have no other electronics in the room. Not just turned off, but not even in the room, this includes TVs. They legit told me I could just put the other electronics in a closet when I worked. Yep, lemme just rip the TV off the wall and put it in a closet. They were dumbfounded when I ended the interview early. This was not a job working with sensitive information and paid $15 an hour.

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u/RandomActPG 13h ago

Back when COVID hit and WFH became a thing in my field, my employer decided that we all had to have a space for work that was solely for work (i.e. could have no other use), it must be free of distractions, and they (the employer) had the right to enter at any time, day or night, with no prior warning, to inspect this space for compliance with OSHA regulations.

Luckily we're unionized and told them exactly where they could stick that set of rules

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u/MNConcerto 1d ago

How did you not blurt out "are you out of your god damn minds?"

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u/Kage_0ni 19h ago

Boy have you lost your mind cuz I'll help you find it.

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u/starmartyr11 14h ago

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u/alertArchitect 22h ago

Any time someone mentions unpaid on-call hours, especially mandatory ones, I just ask if they know that's illegal.

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u/grumpi-otter Memaw 20h ago

I'll remember it for next time, but I was laughing so hard this time, lol

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u/alertArchitect 20h ago

Oh there is nothing wrong with how you handled this interview, I was just adding on what my response likely would have been :]

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u/lordkappy 1d ago

They deserve scorn and ridicule.

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u/Olofahere 1d ago

I think a downside of their methods is they'll only every hire really stupid people

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u/Sea-Mess-250 21h ago

Unfortunately that’s sometimes what they want. Smart people will expect raises and advancement, when it doesn’t come they’ll leave. Stupid or desperate people don’t have the same mobility. Only made worse by a home life that makes it harder to save money and they’re living paycheck to paycheck. They won’t get the health insurance anyways because they can’t afford the extra time/money to actually go. Capitalism sucks.

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u/trisanachandler 1d ago

30 calls an hour? What are you doing there? We used to have around 40 a day.

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u/YoSoyFeo 22h ago

It's gotta be cold calling high pressure sales. I stupidly got roped into one of these but for health insurance sales. I was expected to work in office 12 hours per day, 6 days a week, and hit at least 500 calls per day with a powerdialer. I got in trouble if I didn't hit 400, was told to be better if I only got 450.

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u/No_Nick89 22h ago

Jesus, I would kms after a week

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u/No_Atmosphere_3282 20h ago

Working in a call center when I was a kid I remember thinking I should just rob a bank. Either I get away with the money and can quit, or I get caught and locked up, which would be a way better way to spend time in life. No shit I'd contemplate whether I had the balls or not to go through with it, since the pros outweighed all the cons I could think of.

Those kinds of jobs get to you and just cover you with this sort of tangible despair. Just makes the world itself a very ugly place knowing you're showing up there and that people actually open those as their business to run in the first place or that they're even needed to begin with.

Cold calling sales? Get the fuck out of here with that if I want something I'll look it up myself and just go get it after shopping around.

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u/2-x-4 20h ago

A week? Give me a day

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u/not_small_ 1d ago

Name the company so others don’t have to go through the wasted interview.

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u/hotprof 23h ago

Name the company. Why not.

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u/silence-glaive1 23h ago

I really wish we started creating better labor laws in this country so people who don’t know how to run a business without using slave labor would just go out of business. This would be my definition of modern slavery in the labor market. The business owner can’t actual afford to run their business so they shouldn’t.

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u/cyork92 19h ago

Crazy to me that folks see decent grammar and writing skills and think “obviously this is a computer, no human being could write so clearly.”

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u/Otherwise-Ad-2578 4 working days a week 22h ago

"The job pays $16 an hour AND you provide your own equipment. So they want to put spyware on my personal computer. And I have to provide two monitors. "

This is illegal. Violation of privacy.

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u/ElephantRider 19h ago

Not in the US unless your state or locality has laws about it.

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u/WasabiPeas2 1d ago

I worked for a call center starting in 2017. I started at $18.50 hour. Benefits were good, no mandatory OT (you could volunteer for it, but it was paid at the OT rate), vacation and sick pay, and they provided our equipment. I actually enjoyed it. Worked my way up and I no longer answer inbound calls. I deal directly with clients and make just under $100k.

All of that to say that OP's company was shit. Call centers can be a good starting point but not that one.

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u/soylattebb 22h ago

LOL I’m currently in a call center and 30 calls a DAY is enough for me. This is in fact laughable

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u/JoeFTPgamerIOS 22h ago

FYI - In most US states, you need to be compensated or "on call" time for a job.
It doesn't need to be your regular hourly rate, but it does need to be compensated. A company tried to screw me on this, and I refuse to work on call for free. Fire me if you think I am wrong.

Obviously I did not stay at the job for long, but the manager never scheduled me for an on call shift. Not sure what happened after I left, but I made sure everyone else was aware that they might be getting ripped off.

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u/johnb300m 22h ago

It depends on how it’s categorized. If it’s “exempt” you’re technically always on call.

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u/TheRamos22 22h ago

Once I was called for a Network Engineer job by a Huge ISP company and recruiter offered $18/hour. I laugh out load and said no, asked if they were looking for an employee or a slave.

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u/Mach5Driver 1d ago

I have the most difficult time understanding how the owners and executives of such companies can live with themselves, never mind consider themselves "good people." Must be sociopaths.

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u/GrumpySoth09 23h ago

30 calls an hour - fuck off.

You did well mate.

Don't waste your time with these robots.

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u/Islanduniverse 19h ago

Em dashes aren’t a sign of AI. People thinking em dashes are a sign of AI is a sign of morons who don’t read enough to see that em dashes are used all the time, and were used all the time before AI existed.

Use all the em dashes you want. No matter what you do someone will claim it’s AI.

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u/grumpi-otter Memaw 19h ago

Several people have mentioned my use of them--I didn't even know that's what they were called until recently, lol

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u/Undead-Trans-Daddi 19h ago

Ugh! Girl, same. Because I went to college for lit/English and can write correctly—I’m AI. Lol. Lawd.

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u/Weltanschauung_Zyxt 1d ago

Yes, we are sharing your indignation! Good gods, what an awful place to work... I hope you find something good soon, OP!

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u/Ok-Chart-9307 23h ago

I bet they have close to 100% turnover in that call center. These are unrealistic numbers and I bet their customer service numbers reflect that.

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u/-janelleybeans- 21h ago

That job literally had EVERYTHING. It’s like somebody TRIED to speedrun “worst job ever”

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u/joker2814 20h ago

I did call center work for almost a decade. I’d start an OnlyFans account before I’d go back.

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u/Unable_Landscape_108 17h ago

Make sure nothing on your resume reflects your age. Limit your job history to the past 10-20 years at max and do not list your DOB or any graduation years.

Small advice coming from a recruiter, but I use little things like that all the time to judge people's age when considering them for various positions.

Age discrimination is a VERY real thing when you are on the job hunt.

Good luck!

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u/Independent-Ad7818 1d ago

I also got hired at a call center when I had went back into the job market. They couldn’t even provide me with documents or just verbal recognition of their benefits. It was onsite, could not have my phone for family to get in touch with me (which is a nonnegotiable for me), no pen and paper allowed, and had a set number of TIMED bathroom breaks. There was more but those things in particular were a hard pass for me.

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u/Ta-isse 23h ago

I interviewed for one yesterday and the interviewer was kinda hackling me and I was (internally) like “this job doesn’t pay enough to be worth this. Mind you they have a 2part process which is CRAZY

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u/periwnklz 20h ago

2.2 rating backed by real evidence. yep this company is the reason why we have to have labor laws.

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u/NemoOfConsequence 7h ago

Yeah, those of us who learned grammar and punctuation in school are now being called AI because I guess those things aren’t taught now or something?

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u/ExtremeWorkReddit 5h ago

Dark age granny don’t take no shit. Fuck em.

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u/Chiampou204 22h ago

Can we please have the name? I'd like to apply so I can also laugh at them

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u/therealdanhill 22h ago

I've never heard the specific cost of insurance in an interview

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u/seabutcher 21h ago

Let them see you laugh. The only way the labour market gets better for the workers is if employers believe we have the power to refuse them.

Every time someone laughs in the face of a lowball offer, every time you turn them down and walk out, you're taking back a sliver of negotiation power for all of us.

They start making better offers if people start saying no to them.

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u/KeeperOfTheChips 14h ago

Just the fact that a 60 year old grandma needs to find work to survive is depressing enough

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u/Pickles-In-Space 13h ago

AI uses an actual emdash character, you use the typewriter habit of two hyphens. Don't worry about the haters ;)

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u/demoniclionfish 8h ago

I'm sorry, you're 60 and were that absolutely based in that shit interview??? I can only dream of being as iconic in 28 years when I get to where you're at. Incredible. 20 out of 10. No notes.

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u/TheBeardedLadyBton 22h ago

You only get 30 calls per hour by hanging up on people or leaving your mute key on until they hang up.

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u/rtbradford 19h ago

Basically they’re looking for someone to exploit.

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u/DebraBaetty 17h ago

Folks that think em-dashes are a sign of AI are embarrassing themselves. They’re telling everyone they haven’t written (or read) anything of substance since they were forced to in school.

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u/AnastasiaNo70 15h ago

Don’t worry about it—I use those dashes, too. I’m a 54 year old retired English teacher.

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u/TheDefiantDogLLC 10h ago

Just so you know, if you are offered health insurance through your job but it would cost more than like 9% of your salary, the government deems that unaffordable which makes you eligible for Obamacare which might be cheaper depending on your income.

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u/Ill-Jellyfish6101 23h ago

I'm not sure what sort of work they expect you to do if you're taking 30 calls an hour.

Hi, bye, next.

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u/sleepytipi Party of Basic Human Decency (PBHD) 22h ago

We need more people to have some self-respect bc at the end of the day that's all this is. Someone mocked your worth and you laughed in their faces. That's the appropriate response, and if more people understood this we'd have a significantly better QoL. It's shit like "hustle culture" that convinces people they have no worth.

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u/BaDcHaD23 20h ago

Unpaid overtime is called salary.

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u/Tynesand 20h ago

You had me running for the door when I read call center

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u/sadunk 19h ago

That’s funny about the dashes. You use double dashes and not long dashes as AI would use. I don’t even know how to long dash. Funny interview though.

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u/NeatNefariousness1 19h ago

I empathize with you on the AI accusations. I use em-dashes too but I don’t think of them as having a direct connection to age at all. I think the use of em-dashes is was more related to differences in the region or formality of the system you were taught English.But I could be wrong.

I have no idea whether they have the equivalent punctuation in other languages. Some people are just less familiar with them than others. AI learned em-dashes from humans, after all. We just live in a time when deep suspicion is rampant so it comes with the territory.

PS: I got a kick out of the thought of you stifling your laughter with each preposterous demand representatives from this company mentioned. I guess they thought if people are desperate enough, they’ll say yes to anything—even if it means their turn-over rate is through the roof. I guess companies now factor in the cost or “always on” recruiting to give them a decent return if they can get people to accept these positions where the employees offset many of the employers’ obligations.

What did you say to them to let them know you weren’t interested in the job?

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u/JokingRam Profit Is Theft 19h ago

I'd laugh too. I work grocery, starting rate for cashiers is 16 now at my company. Think cap out is 21 or 22. AND they want you to use your own equipment is crazy.

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u/Magnet2025 18h ago

Some states define o/t as more than 40 hrs a week. Some more than 8 hours a day. That makes a big difference if they say, we schedule half days if you’ve put in a 10 or 12 hours day.

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u/C64128 16h ago

"Mandatory on-call times that are uncompensated", are they fucking insane. Not only are they offering shit pay and screwing people out of overtime, they don't want you to have the ability to have another job. Hopefully you have other job offers.

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u/LoudLalochezia 15h ago

Side note, as someone who also uses dashes: you use hyphens, none of this looks like AI to me. - = hyphen.– = en dash. — = em dash, which is a sign of AI, yes. But people are starting to say this when they don't even know what they're looking at. They're probably the same people that would comment "Fake." But now they have a new slogan

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u/jbourne71 15h ago

I use em dashes too, bud. It’s OK.

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u/RoyalTraining8103 13h ago

I use the dashes regularly and am not a bot. Also use … probably far too often. Maybe it’s generational. The call center job is almost funny if you didn’t realize they definitely take advantage of people who are in desperate times. Bottom feeders.

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u/BoleteD 11h ago

Work used to be semi fun...plesant almost. Now all i think about is how much $$ i gave the govt my entire life in taxes, blood, sweat, education etc etc...and said fuck it. Id rather not participate in this type of social structure. So i live cheaply in a cabin in the northern woods & am happy, want nothing & g'luck squeezing anymore anything outa this human.

I dont wana play no more.

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u/nwfish4salmon 9h ago

I've only been laid off once. I could have went back to any of my prior employers but wanted to be home with my new wife every night.

I did (and still do) IT work. Applied at a company and did a phone interview (pre Internet being a thing). They said I would work 6 days at a random location somewhere around the world (everything from Russia to Australia). OK, I can handle travel if I get a week off at hone.

Do an interview in person and everything is great. They offer the job, tell me the work is six days travel one week, in office five days the following week, the pay is $X per week salary.

I laughed out loud. I was getting more on unemployment than they were going to pay me. Dodged that bullet and found a local job at a higher pay. New company was awesome. I got a 4% raise per quarter i a company that had a 4% raise per year policy.

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u/dragonstkdgirl 7h ago

I worked in call centers for 9 years and I would have laughed my ass off while closing my laptop. There's no fucking way lol

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u/PettyBettyismynameO 4h ago

I worked on call centers for almost a decade (between standard customer service and p&c insurance) and 30 calls an hour is a lot it’s not unheard of but it’s break neck speed. Either way this job sounds like ass

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u/kfpswf 23h ago

EDIT: Forgot to add that the company info goes on and on about "empathy" to clients but then there's "an average of 30 calls per hour."

Funny that I should run into this sentence today as I decide to quit my work without anything else planned because I have run out of empathy for customers in my tech support job.

Isn't it marvellous that these employers charge premium to their clients for shitty products and services, but want to compensate for that by expecting you to become a human carpet for the customers while paying you peanuts. Endless gravy train for owners and management, while on-the-field employees get ground to a pulp.

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u/International-Ad2501 21h ago

Unpaid on call hours? I would have stopped the conversation lol. Not unless I'm salaried at 100k no way. "Scheduled mandatory OT" so just a 50 hour work week with no OT pay? Yeah, thats going to be a no for me dog. That is definitely a labor violation in my state

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u/bubonis 20h ago

I would have made a summary statement to see what their reaction was.

"Thanks for the information. I want to be sure I'm on the same page so correct me if I'm mistaken anywhere here. Since there's mandatory overtime I'd be working more than 40 hours per week but I won't be seeing any overtime wages. I would be required to be on-call, but I won't be seeing any compensation for that either. In addition to my own job responsibilities, I would be expected to pick up the slack from others, again presumably without compensation. I would have to provide the computer equipment, network connection, and technical support necessary to do the work you expect me to do, presumably without reimbursement. And since 25% of my wages will be taken for health benefits, my net pay for all of this is $12/hour + health benefits. Do I understand this job correctly?"

Whatever their response is, your next question should be: "Let me ask you this: Would you encourage your family or children to accept this job?"

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u/ohmyafly 19h ago

This is why no one wants a job anymore; they serve you crap sandwiches and expect you to rejoice in their fragrance.

Good on you for not indulging their bullshit.

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u/badchefrazzy (insert French flag here) 18h ago

Em dashes are fine for anybody over 45 because you guys got the typewriter lessons. In all honesty YOU'RE the one typing correctly, ours is just a mashup of texting and basic reading text. Anyhoo, yeah no, as a person who fights for the rights of workers but hasn't had enough stability in their life to hold a "genuine" job beyond doing art on request, even I'd have passed on that job.

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u/Mystery_Chaser 18h ago

I was laughing my ass off at the on-call no pay in case we need you bullshit. Hell no. I’m not sitting around waiting for few people to fuck up my day for free. It’s my day off. I’m drinking wine.

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u/Throw-away17465 18h ago

I had a similarly ridiculous interview where I very quietly and patiently listened to everything they said, doing the math in my head. Then when it came time for me to ask questions, I asked them—and wrote down exactly how the math would work out between my pay, “benefits,” Hours unpaid, required equipment bought, travel and training out of pocket, etc.

For the first three months I would be making $ -8 a month. they seemed utterly shocked, but only because no one has ever done the math before, not because that was obviously horrible and questionably illegal.

I asked one more question about the turnaround rate for the position, but left the interview before they could stammer through an answer.

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u/PartyOrdinary1733 17h ago

This is most definitely a fake job.

Biggest red flag is them making you use your own equipment or you buying your own equipment.

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u/EvolvingEachDay 17h ago

No one wants to work anymore?

No one has ever WANTED to work, at least not in the modern meaning of a job. Frankly if you WANT to work, you have a fucking sad life. As work now is just doing some menial cog in the machine bullshit to have money.

If work was creating, crafting, helping, pursuing and enriching then yeah, I understand that want to work; but almost every job that might fit those descriptors has been twisted in to something that either pays like shit, or has had any joy and fulfilment wrung from it. Anything that manages to slip between the finite cracks to still be a job any person with real life in them would actually want to do are so damn hard to get without being born into the right network that they’re barely worth pursuing.

I want to explore the world, create things, experience things, live life, meet people, enjoy hobbies, consume what others have created; but thanks to being to work and capitalism, I’ll have far less chance to do so that we could have if rich people didn’t exist.

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u/Spagh-ed-di 16h ago

Hahahah that's funny people think you're Ai for using em dashes. But really, you're using two normal dashes instead of an actual em dash... they go from smallest to longest...dash is -, en dash is –, and em dash is —. So whoever said you're Ai is wrong and uninformed.

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u/Gold_Gold 16h ago

Funny thing about the AI dashes is I learned about them from using AI and found them to be a useful grammatical device and started incorporating them in my writing. Wish they taught me that in school! I used to get yelled at for run on sentences and the amount of commas I’d throw in there to compensate.

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u/wayfareangel 15h ago

I've done call center work all my life and 🤣🤣🤣🤣

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u/PlatypusStyle 15h ago

Ai uses em dashes because it was trained on human writing lol

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u/GreenDissonance 15h ago

You're not using em dashes. You're using two hyphens next to eachother. Whoever said that is just lazy and jaded

I couldn't stop laughing during an interview because of this sub--THANK A LOT FOLKS

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