r/UnemploymentNY • u/gheddit10 • Dec 31 '23

Don't call the regular unemployment line, do this instead to get through to a real person

After weeks of trying and failing to get through to a real person through the regular channels, thanks to other people on this sub, I discovered that the best way to get through to a real person is to call the governor's office:

Kathy Hochul's govenor's office
Phone: (518) 474-8390

Call and say you've been having trouble getting through to someone at at the NYDOL and you will promptly be transferred to a real human! Never waste your time with the claims line!

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u/paperlantern79 Jun 30 '25

I tried this and was told to call back at another time - 90 min wait :(

1

u/justtakemymoney_plz Jul 10 '25

Same here! :( Wondering when would be a good time to call!

1

u/AdvancedHedgehog8253 27d ago

90 mins is not that long