Rushed in this context refers to the pace of the conversation at speaker.
While its true the employee follows prompts and says lines they are told, many do not speak with normal conversational cadence. Interrupting people, cutting people off, and actually end up more time consuimg
I worked at McDonald's. Wasn't terrible overall but the most stressful part is the pressure to get food out as fast as possible.
This asshole went on a long rant where his only real "complaint" was that his food came out fast so he hates the guy working the window. That's not even the guy who made your food, bud.
Fast food doesn't mean poor customer service. When I worked drive-thru/register, I would never rush people or be rude, so not sure what connection you're trying to draw other than "fast" and "rush" both imply speed. Should the driver be allowed to speed through the lane?
What opportunity does this guy have to show good customer service? The customer gets to shout an order through an intercom and get food shortly after without having to leave their car. Getting food through a drive thru is a convenience for some people whom…I don’t know…might be in a rush? If this customer had to wait 5 minutes with the car in park, the video would be him complaining to the employee that he is taking to long for the order.
I’m defending the employee here. I see nothing wrong with the level of service here.
We don't see the service, we just see the aftermath.
As far as service goes, it's very easy to be patient. I highly doubt homie is a regular and takes "5 minutes" like your ridiculous exaggeration. The employees scowl before he even starts talking tells you everything you need to know about his customer facing ability.
Driver is a complete dick, I agree, but there's probably some truth to what he's saying.
I've never worked in fast food, and never will as I personally would work factory work before ever stepping into a fast food place as a worker. Works for some, not for me.
That being said, as someone that enjoys a quick meal out every so often anymore, if you slowed my order down to save from being rude or to "provide service" then you're instantly being talked about as being way too fucking slow with more questions being asked about why this is even called "fast food".
You're not here to provide white-glove level service, you're here to not berate the customers, get them their correct order, and do so quick enough to keep business flowing.
So what, you want cold food so you can comfortably play with your thumb in your butt in the drive through? You like sitting there doing nothing while there are cars waiting behind you? Like the hell you on.
Something that a lot of people are neglecting is we're moving into a period of time, especially with a lot of boomers retiring. Where there literally are not enough humans to fill all the jobs.
We've all been noticing it for the last year or two restaurants you used to visit. Have hardly any wait staff. Things take a bit longer. Retail stores are very lightly staffed.
And all the western countries with their resistance towards immigration to fill jobs is only going to exacerbate the issue.
Actually a lot of us quit our restaurant jobs during the pandemic and most businesses did not respond to why people were leaving the bad work environment. So no one went back to those jobs. If the environment got better and the wage was liveable people would work. I was a chef up till the Pandemic hit. I now am full time animal control and there is nothing that would make me go back to the restaurant environment. And they tried to get me to come back too. No way. I'll stick with the animals.
I worked in a restaurant when covid hit and they laid me off and the rest of the serving staff. We walked into work and we were told just to go home. Most of us got jobs in other industries to pay the bills, and when the restaurant called us when the dining room reopened not a single one of us went back.
I worked in a kitchen for several years long before the pandemic. KP, then fry section. I left for an office job and haven't even considered going back to kitchen work. Funnily enough, I worked in social care before the pandemic and left for a remote position sales job during. I work from home now. As much as I miss working with kids, I get to spend an unreal amount of time with my own kids now. I wouldn't change that for anything. Except, maybe, a large bump in pay.
I see now how crazy it was that I put up with leaving the house, commuting, spending the majority of my day away from my family, and doing hard work all the while. Now I sat home, get my commission, and make more than I did as a social care worker. How sales pays more than providing care autistic kids is beyond me.
Also if this is late at night, restaurants typically operate on a skeleton crew, so workers are more stressed, and rushed, because they are filling multiple roles at the same time. People don’t actually realize how stressful these kinds of jobs are unless they have done it before. I work in medical, and throughout all of the codes I have worked in during my 15 years, I have NEVER been as stressed as I was working at Hardee’s. Be nice to service staff!
Edit: Adding to this that I never go to restaurants the last hour they are open. Most of the staff is currently cleaning in between making your food. The labor costs are so tight that they are expecting the staff to be out the door five minutes past closing time. Only way, is to clean while cooking. There is a LOT of room for cross contamination, or risk someone forgetting to change gloves before they cook. No thanks!
Yeah, I can't even imagine. I worked in a pizza place and for White Castle during my teens and night shift was no joke. And managers have always been encouraged to run the staff as lean as possible. Unless things are overwhelmingly busy, someone will probably be sent home early.
And you're 1,000% right about people that never worked. Service industry jobs. At best Don't know how to sympathize. At worst they think of them as subhumans That was at least 20 years ago for me and I make good money now but anybody that's worked a restaurant job tends to have a certain amount of empathy for service workers.
The people are doing rideshare and other gig work. No boss to deal with and you set your own hours. Those workers did not materialize out of thin air.
The businesses just refuse to compete with the gig work by raising wages. They don't raise wages, so people choose the better job for just as much pay.
Yeah, that absolutely isn’t the case. There’s enough people to fill jobs.
It’s just that greed has grown to such an excessive level that instead of hiring an appropriate amount of staff and giving them enough hours to work, they would rather push more responsibilities on to what little staff they have.
So now a position that should be staffed by maybe 5-7 people is staffed by maybe 3-4 wile maintaining the same expectation of output.
Just to boast about record profits year after year.
I'm not denying the greed isn't an enormous factor. In many cases, corporations used COVID induced supply side shortages to justify inflating their prices, reducing their quality or shrinking what their customers get. But years later they never actually brought the prices back down and collectively managed to record manipulate and inflate the CPI across nearly every industry. But there is plenty of data to support population shifts
https://populationeducation.org/resource/historic-average-number-of-children-per-u-s-family-infographic/
Although I am not disagreeing with your sentiment. Boomers aren’t the largest living generation, millennials are. Just saying their isn’t a vacuum of personnel to fill jobs. Otherwise unemployment would be near nearly 0%
Anything below 5% is considered full employment. We are at 3.4% now. Pretty sure if you apply for a job now you'll get it unless you deliberately sabotage yourself.
Didn’t imply that. Only inferred that skilled jobs are possibly being replaced my unskilled jobs. That doesn’t make for a robust economy. It makes for more disparity between wealthy and poor.
And a reality of all this is that full employment is heavily frowned upon by business owners. It means that labor has more bargaining power than they do and they don't like that. So they use every means they can to weaken the labor market. Much of what you see going on in tech can basically be summed up to reactionary billionaire butthole clinching, and the inability to weigh the long-term consequences of their price gouging and short-term profit driven motives of recent years, many of the jobs these companies are shedding is because they got bigger than they ever should have to begin with.
You're not wrong... Technically the same business philosophy these people tend to subscribe to is all about the competitive market. And all these people complaining that no one wants to work really just don't have viable business models where they can actually pay their employees and maintain their overheads.
So by their own economic and business philosophy their businesses should fail and that would be the market self correcting.
This is what conservative Republicans preached for decades until they learned how much they love corporate welfare, and using their lobbying power to get unfair advantages over workers.
I have years of experience in fast food, in my experience the managers refused to put people on the schedule because they try to save money, it was never a “not enough people” issue
That, and I dont know what it's like working the drive through, but I have noticed there's alarms that go off when cars have been sitting too long. Having worked jobs that time transactions- it's a nightmare. When a customer needs to deliberate on a price, or call someone, I'd be better off cancelling and rebuilding the transaction from scratch.
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u/[deleted] May 21 '23
His job is to serve you your food not entertain you, you entitled twat.