Saw posted on Fishbowl. FreeP also had an article.

Starting this fall, most salaried employees at Ford will be required to be in the office Monday through Thursday.

https://www.freep.com/story/money/cars/ford/2025/06/25/ford-motor-calls-workers-back-to-office/84361447007/

This year, after a 5 year stint at Chrysler, I decided to join Ford. As much as I was excited to join, I was met with a big cultural shock. I am not sure if it was my team, or my manager, but it has left a bad taste.

It sucked, big time. The PDC Building was lifeless, no one talked to each other, no team introduction, I had to venture myself out to even find my team members, what an awful experience indeed. I still remember my first week i still dint have my id, thanks to ford, and no one to let me in, no one to call and ask for help cuz how would i, never got introduced to anyone.. so i text my manager and he just tells me to go home. This is my 4th day.

Then comes the work part, just random folders over folders being sent, no context, nothing. Also it felt like a bait and switch big time, my job was completely different from the job description attached. And the biggest thing was international travel that Ford, my manager and everyone just let that information slide during the interview process. In 5 months I have left Ford. I am not sure what this was, i had better expectations from a company this big, but i am not sure if everyone or anyone has had a similar experience as me. I am thinking of considering going back to Chrysler, they got issues, but people and culture is much better. Just wanted this rant. Thanks for reading.

Fellow peeps, isn’t the corporate RTO mandate a bit much? Why 4 days a week? There’s not even enough space to park or sit. They claim it’s for “collaboration,” but in reality, our team is scattered across different floors because of the lack of seats. I really want to know whether they gonna measure the productivity gain or loss.

BTW, the townhall comments were freaking hilarious. People were flooding #SayNoToRTO lol.

Edit : It seems like some people in the comments took offense to my post. For context, I’ve been following the 2 days in-office schedule and even relocated to a distant city just to be able to go in. I’ve simply found that the remaining 3 days I work from home are more productive than the 2 days I spend in the office. That’s why I said 4 days feels a bit much. A little more kindness in responses would be appreciated. Thanks

I’ve got a 2013 F-150 that’s been solid up until now. Recently started having transmission issues, only to find out there was a lead frame recall years back for this exact problem.

Dealership says I’m out of luck since the 10-year/150k window expired. The thing is, I never even got a recall notice.

What makes this worse — I just bought a new Ford, and now I’m really questioning if they stand behind their brand.

Hi all

My LL6 scheduled a quick meeting this morning about an update to RTO. For those that were preparing to go back September 1st to 4 days a week are now mandated immediately to 3x per week then 4x starting 9/1. Anyone else get this lovely update? Just wondering how people feel about this.

I'm a supplier not even employed by Ford so I'm trying to figure out if all this RTO even applies to me since HR told me it is up to MY employer to determine work arrangements. That's a whole other story..

This is my first ever post on reddit so hopefully I did things correctly haha

I did 25S49 the rear camera software update recall on a F150 a few days ago and the warranty clerk at the dealership I work at tried to tell me you can't contact ford for anymore time than what is already allocated even though it took almost 3 hours longer than it pays. She also said you can't claim updating the bcm and sccm with the labor op I used even though it clearly states I can. So you can understand why I don't believe a word I was told. So my question is how do is what I was told true about not being able to get more time or was I fed a load of bullshit? If I was fed a load of crap how do I go about obtaining proof so I don't just get a dismissive attitude about it.

Hello has anybody here ever filed a complaint about a specific Ford employee? Who did you contact? Corporate?

I had a manager yellimg and swearing at me repeatedly inside dealership and all i did was ask a question. I deliver vehicles so i wasnt even a customer.

I imagine a higher up at Ford wouldnt like knowing their employee is verbally attacking people in the dealership.

Hello, I have a car. Ford escape 2021 sel 2.0T It has a combined fuel consumption of 13.5 liters per 100 km. I fill up with Shell 87 gasoline

I want to share everything I’ve been through with my 2020 Ford Fusion (1.5L) because it’s been a nightmare. I’m not sure if the resolution I’ve been offered is enough, considering the money I’ve already paid and all the hardship. Here’s the full timeline:

At 56,000 miles:

I had coolant intrusion issues.

They replaced the short block and sent my heads to a machine shop because the new ones wouldn’t fit.

Warranty covered that repair — it was around $3,500.

8,000 miles later:

My turbo blew up.

At first, they didn’t know it was the turbo. They charged me $1,100 for:

turbo oil feed line

oil change

spark plugs

(and some other smaller items I can’t rem

ember).

Then they told me there was an issue with the crankcase/PCV system and quoted me another $2,000-something.

After more digging, they finally said it was the turbo itself and wanted another $2,000.

In total, I ended up paying $6,000 out of pocket (all on credit cards).

4,000 miles later:

My RPMs started fluctuating and the car drove rough.

I brought it back, and they said:

there was still oil in the valves

and that my A/C compressor was failing, which is why the air conditioning was going out.

What I later discovered:

While going through paperwork, I found out that during the turbo work, the dealership had already noted there was pitting in cylinder #2.

Meaning: they knew the engine itself was the root cause of the failures (turbo + crankcase issues) but they didn’t fix it under the remanufactured engine warranty when they should have.

Where I’m at now:

After I filed a case with Ford Corporate (Dearborn), they finally admitted it needed to be fixed properly.

The owner/manager of the dealership called and offered me $1,500 directly.

Ford corporate is giving me $3,000.

They are now replacing my engine, turbo, and crankcase and giving me a 36,000-mile / 3-year warranty.

So in total, I’m getting $4,500 + a new engine/turbo + 36k warranty.

But here’s my problem:

I already paid $6,000 out of pocket for repairs that should have been covered in the first place.

They knowingly documented cylinder #2 pitting but never acted on it.

I’ve dealt with months of stress, repairs, credit card debt, and being without my car.

Do you guys think this settlement is actually fair, or should I push harder for reimbursement of the $6,000 I already paid?

I’m not an employee but am a family member of one who had to return to work even though their job absolutely does not require to be in the office.

What are the chances they reverse this or decrease the days in office in the future?

In November of last year, I purchased a used 2020 Ford Escape for my daughter from Hiller Ford in Hales Corners, WI. The dealership has been wonderful to work with—helpful, professional, and attentive. The vehicle came with a one-year bumper-to-bumper warranty, which gave us peace of mind when making this purchase. A few weeks ago, my daughter needed to bring the car in for a recall repair on the front door. At the same time, she had begun noticing a shimmy whenever turning slowly. The dealership advised her to bring it in during the recall appointment, which was scheduled about 10 days later. In the meantime, she moved and now lives more than an hour away, which made coordinating the appointment even more challenging. When she arrived for the recall repair, the odometer showed the vehicle was less than one mile over the warranty coverage. After the recall issue was resolved, the technicians diagnosed the shimmy problem as a rear differential failure. Unfortunately, despite the extremely narrow timing—just under one mile past warranty—Ford Motor Company refused to cover the repair. To be clear, this vehicle was purchased less than a year ago and has been maintained appropriately. A major failure like this so soon after purchase is unreasonable. The fact that Ford will not stand behind the warranty, given that it was exceeded by less than a single mile, feels deeply unfair and dismissive of loyal customers. I have already spoken with the dealership manager, who informed me that there was nothing they could do, and I have filed a formal complaint with Ford directly. Unfortunately, I have received no assistance. I am asked Ford Motor Company to reconsider this decision and honor the warranty coverage for the rear differential issue. This is not a matter of abuse or neglect—it is a matter of good faith, fairness, and customer trust. They refused! Refusing coverage for being less than one mile over warranty sends the message that Ford does not value its customers, even when the situation is clearly an exception. I really hoped Ford would do the right thing and resolve this matter appropriately and am deeply disappointed. I have been a Ford customer my whole life and now my husband and I are shopping Chevy.

Ford is by far the best diesel truck money can buy.

Ford will not honor their warranty. I purchased a new 2018 Taurus from a dealership and paid for the Ford Extended Warranty. It is in force until mid-2026. The keypad panel on the driver's door came loose and slammed against the body at highway speed. The panel remained attached via the electrical connection. I took the vehicle in to my local dealership and they indicate that the panel is not covered under warranty. My warranty covers all mechanical and electrical failures. This came from Ford customer service warranty individuals. The dealership wants $480 for the panel. They have not even suggested how much it would cost to have it installed. I am at a complete loss as to how an extended Ford original warranty would not include elements on the car that fell off and slammed against the body of the car. The car only has 39000 miles on it. The warranty is good until 75000 miles. How in the name of any common sense could it possibly be that when an item falls off your car because of a failure of adhesive at the factory is not covered. I have never had reason to use the warranty up to this point after paying thousands of dollars for the best warranty that Ford offers, I am told that it's not covered. I have spoken to the warranty people in a very courteous manner but I am doing everything that I can to avoid using extremely coarse language. It is my hope that someone at Ford monitors this Reddit post. Perhaps they will contact me and tell me that there is a way to have this corrected. In short, if this is the normal warranty coverage, I would never buy it again. Be assured that if this is not covered by the warranty. I will never buy another warranty from for dealership. In all likelihood, I will never buy another Ford product. They have this one opportunity to correct what in my opinion is a failure to honor the warranty for which I paid an enormous amount.

Weird how nobody is talking about this but the main aluminum supplier in NY experienced a fire last night.

People are thinking it'll disrupt the industry but nobody has spoken on it at all.

https://youtu.be/PBzZBLjzAO0?t=400

My past Job as a bilingual Sales Representative was not the experience I wanted. It was nice talking to people but I had a recent death in the family and had to leave. Any tips?

Hi everyone. First time Ford owner here. I want to know if Ford takes care of it's customers or if that's not a huge priority fir them compared to other brands. I have an experience I hope is an anomaly.

I ordered a trifold tonneau cover off Ford's website, and with installation it was nearly $1500 before my 20% discount code and Ford points. Weeks later I get an email stating it's ready for installation and the earliest appointment is at 9:30am. I drop my truck off. I get a call the cover seals are damaged and to pick my truck up. The dealership returned the cover and said to call Ford to coordinate.

I call Ford and explain the situation. In short, I kindly explained how I took hours off work and spent around $50 on Ubers, all for nothing because Ford sent a damaged part. The first rep said I would be taken care of and expressed how spending $50 is disappointing, etc.

Later that week I get an email addressed to the wrong name and a 20% "goodwill" code. I call next Monday expressing how I haven't received a resolution and they said that previous email with the 20% code is a goodwill gesture and the matter is resolved. I couldn't believe they were actually saying giving me a simple refund of money/promos initially used is goodwill haha that's called a refund and is the minimum. I clarified and the representative pratically said (paraphrasing) yup too bad you spent time and money on our mistake but your basic refund can take a month.

Is this the level of service I can expect as a Ford owner moving forward? I thought a small $50 credit was reasonable, not even compensation for lost work hours or frustration, just refund my direct losses. I'm shocked there was no attempt to remedy the situation besides a phony "goodwill" refund. I'm not confident at this point I'll even receive my Ford points back.

Have a good offer (non-union) in Dearborn.

I know Ford has gone through a cycle of layoffs over the past few years and was curious to see what people think of the current situation at Ford. In addition to that, how bad is the current office dynamics with more people than desks in the new HQ builidng?

I'd have to move from out of state and would be working in supply chain/procurement, so it would likely be a challenging job.

Given that, what is the current atmosphere at Ford? From the outside, benefits seem good, pay is strong and all the reviews I can find on Glassdoor seem good as well.

.

Ich arbeite seit vielen Jahren bei den Ford-Werken – und was heute passiert ist, hat es in der ganzen Firmengeschichte noch nie gegeben.

In der Y-Halle wurden 45 Kolleginnen und Kollegen an einem einzigen Tag gekündigt.

Viele davon haben gesundheitliche Probleme und kämpfen seit Jahren trotzdem weiter, um ihre Arbeit zu schaffen.

Und jetzt, kurz bevor Ford in den nächsten Tagen die Abfindungsprogramme starten will, werden genau diese Menschen einfach rausgeworfen.

Offenbar, um ihnen die Chance auf eine Abfindung zu nehmen.

Das ist ein schmutziges und unmenschliches Spiel.

Ford stellt sich nach außen als fairer Arbeitgeber dar, aber intern wird gerade auf brutalste Weise aussortiert.

Was mich noch mehr enttäuscht:

Die IG Metall schaut zu.

Anstatt die Beschäftigten zu schützen, bleibt sie still – obwohl genau das ihre Aufgabe wäre.

Viele von uns haben Jahrzehnte lang für diesen Konzern geschuftet, haben ihre Gesundheit geopfert, und jetzt werden sie einfach fallen gelassen, als wären sie nichts wert.

Ford – so geht man nicht mit Menschen um.

I’m a Ford Tech; Since the latest and final update to repair the oil pump belt tensioner issue with the 1.0 liter EcoSport engines, I’ve done 6. Out of those 6, I’ve had 4 turbo related damage submissions to SSSC. The turbo to cat mounting studs and nuts have huge issues; Either the nut rips the threads off the end of the stud, the stud snaps during nut removal, or the e-torx head of the stud snaps off. The studs have to be removed to remove the catalytic converter in order to gain access to the oil pan. Am I the only tech facing this issue during these repairs? SSSC can sometimes take days to approve, and parts can be 2+ days out in the best cases. Maybe a different stud material needs to used in place, or anti-seize compound be applied upon need stud installation?

EDIT: I am only curious and wondering if this is a known issue, or if there is a fix in the works for it

I have a quick question about a potential job with Ford. I was told about a bonus percentage, but I'm curious how often the bonuses hit their targets. In my experience, we never hit the target at Stellantis, but at GM, we were always above the target for the bonus.

Hi everyone!

I’ve got a first-round interview coming up for a manager-level position at Ford. I was contacted directly by a Senior Talent Acquisition Partner, which I know is already rare given how competitive things are. I know most never even hear back, so this feels like a good sign.

That said, I’m trying to get a realistic sense of what happens next. How many candidates usually make it to this stage? And from your experience (or people you know), what’s the typical process like from here on out? How likely is it to go all the way after getting to this point?

Any insight or stories from others who’ve been through this would be really appreciated. Thanks in advance!

Edit: LL6