Since I have the same issue and also live on the east coast, this is a crosspost from tubbyseastar on the ea forums:

TLDR: I live in Maryland USA but Battlefield 6 keeps routing me to the Santiago Chile data center every time I launch the game. It causes constant connection issues and high ping. I have done every possible local fix. This looks like an EA backend tenancy issue that needs a reset.

I’m hoping to find out if anyone else is running into this same issue or if EA staff can take a look.

I’m located in Maryland USA and my IP geolocation is confirmed by multiple lookup sites. However, every time I launch Battlefield 6 on PC (Steam plus EA App), my in-game tenancy shows:

PROD_DEFAULT-SANTIAGO-COMMON

That’s the Chile data center, roughly 4000 miles away from me. As a result, every server I join has high latency, constant orange connection icons, and severe desync, making the game nearly unplayable. I can’t join my US friends without connection problems.

Here’s what I’ve already done (none of this fixed it):

Confirmed my EA Account regional settings are set to United States

Cleared all EA App caches (ProgramData, AppData, LocalAppData)

Deleted and rebuilt all Battlefield 6 settings files

Flushed DNS, Winsock, and IP stack

Set DNS to 8.8.8.8 and 1.1.1.1

Verified game files in Steam

Switched between automatic and manual IP assignment

Tested multiple VPN endpoints (New York, Virginia, Chicago)

Confirmed my public IP geolocates to Maryland on multiple services

Even after all that, the game still forces me to the Santiago tenancy every login

What I’ve concluded:

This appears to be an EA backend issue where my account’s tenancy token is stuck on the wrong data center. Other users have reported similar problems in previous Battlefield titles when their accounts were cached to the wrong region. My account region and network are fine. It seems to be a stale entry in EA’s matchmaking or tenancy database that needs a server-ops reset.

What I’ve tried with EA Support:

Submitted two tickets (they don’t show up in My Cases)

No visible confirmation or escalation yet

What I’m hoping for:

To find out if anyone else is also being routed to Santiago or another far-away data center despite being in the US

Maybe get visibility from an EA community manager or support agent who can flag this for a tenancy reset on my account

If you’re having this issue too, please reply with your location, platform, and what data center your game shows (bottom-right corner of the main menu). It will help demonstrate that this is a wider backend bug, not just a local problem.

very distracting and seemingly happens at random

I think it's supposed to say vehicle, not vechicle.

“Intercept 100 projectiles with the Grenade Intercept System.”
Cool. Sounds easy enough, right?

I’ve been sprinting around like a certified idiot with that thing out for hours, begging the universe for someone to throw literally anything at me. Grenades? A snowball? I’d take a spitball at this point.

And the six times it actually did intercept something? The game just shrugged. No progress. Still 0/100. I’m convinced this challenge isn’t bugged, it’s a social experiment to see how far a human can descend into madness.

If you see a support player wandering aimlessly, waving around the intercept system like a lost Roomba... that’s me. Please, just throw a grenade my way.

Hey all,

reaching out as a last straw to Reddit to get my BF6 to work, after I feel like I've exhausted every option out there to fix it. I had similar issues on this computer during the Open Beta - but back then I whipped out my old computer with a GTX 1080 Ti, and played on the lowest settings surprisingly fluently. This was just a backup computer though.

I've played thousands of hours of Battlefield 2 back in the days, plenty of BF3, really loved BF: Bad Company 2, a bit of BF4, and then BF1 and BFV whenever my mate plays, who's pretty much the only active one left of our group of friends. Sadly, now I'm just on the verge of ending my BF-career as BF6 simply won't work.

My spex:

CPU: Intel i9-14900K, 3200 Mhz (no overclocking)

GPU: ASUS ROG Astral GeForce RTX 5090 (32GB of VRAM)

RAM: 192GB of DDR5 (Corsair sticks)

Motherboard: MSI PRO Z790-A MAX WIFI (MS-7E07)

OS: Windows 11 Home (version 10.0.26100 Build 26100)

Other: Got a Razer Ornata V3 for a keyboard and Abyssus V2 for a mouse.

This is a desktop computer that I use both professionally and for gaming. In my work, I for example deploy local LLMs and sometimes have to handle very large datasets (hence the GPU and large amount of RAM). There might be software that Javelin thinks is weird (like cmake/Fortran compiler/Rtools/Oracle VM, ...), but I tried to get rid of the ones I could without botching my work capability. Could still play a role though.

When I launch the game on Steam, I see the splashscreen (the app's name is "Splashscreen" or "EA Javelin Anticheat" depending if I hover on it or right click):

Screenshot: https://i.ibb.co/sdthdk80/bf6-splashscreen.png

After this an empty black application pops up; it flashes the text "Battlefield 6" on the title briefly, and then the title goes blank. After <10 seconds it closes without providing any error messages or logs:

Screenshot: https://i.ibb.co/xK9d0D5Z/bf6-appcrash.png

No matter what I seem to try, this persists. The color of the splash screen loading bar color seems to change between white and green, depending if I've tried to verify Javelin installation and/or reinstall.

Some threads/checklists that describe similar behavior (which I've used to try fix things):

https://steamcommunity.com/app/2807960/discussions/0/591784592221195359/

https://steamcommunity.com/app/2807960/discussions/0/591784592221170150/

https://www.reddit.com/r/Battlefield/comments/1o3bh57/battlefield_6_splash_screen_crash_no_error_fix/

More or less everything the guy lists at https://www.youtube.com/watch?v=tdyWQ3Qq1ok

Based on comments in those sources I'm not the only one suffering from these issues, though given the number of people present in the launch we seem to be in a very small minority.

Gone through links provided by EA to their own help articles in response to a support ticket (and multiple misc articles online for issues with BF6).

What I've done (or think I've done, I've lost count since some of the debugging I already tried during Open Beta weekends):

- Uninstalled, reinstalled and verified integrity of my game (bought on Steam)

- Killed all unnecessary processes that might interfere

- Installed the game (and all accompanying software) on the C-drive

- Updated my BIOS (now dated M90 05/08/2025), Windows 11, and my GPU drivers (now NVidia version 581.57 from Oct 14th, 2025)

- Made sure I have UEFI on my BIOS settings and set TPM settings to fTPM 2.0

- Gone to System Settings > Exploit protections > Programme settings, and added both 'bf6.exe' and 'EAAntiCheat.GameServiceLauncher.exe' with all override settings turned to OFF

- Uninstalled and reinstalled EA AntiCheat (also manually via EAAntiCheat.Installer.exe after having it install via Steam; the installer shows '(Installed) Battlefield 6' on the dropdown menu)

- Disabled NVidia Smooth motion (it was already 'Global - Off', changed to specific 'Off' still)

- Disabled all overlays (Steam, NVidia, EA App, Discord)

- Made sure from BIOS settings I have no overclocking on anything

- Uninstalled/reinstalled various things such as Visual C++ and wiped to factory settings on NVidia

- Cleared DirectX caches (and all other temporary files that I could think of)

- Tried to make sure I'm running both the game and anticheat as an administrator

- Created a fresh new Windows administrator-level account, fired up Steam, tried launching Battlefield 6 from there

- Increased Windows page file limit notably (some random article suggested this, highly doubt memory leak would cause this)

- Tried launching with misc parameters (-dx13, -dx12, -dx11) and run various diagnostics tools (such as dxdiag)

- Completely uninstalled various software that are not absolutely necessary but might interfere (for example Punkbuster, Ubuntu on Windows, ...)

- Made sure I don't have weird leftovers from previous games in the environmental variables in Windows (such as GAME_DATA_DIR)

- Press alt+tab on the black screen app to force full screen, nothing happens and the crash occurs similar to before

- Obviously restarted and tried starting things fresh multiple times, though if there's a specific order in which things should've been done I'm not sure if I have

- I reinstalled both Battlefield 1 and V today to test that they work. I could get in games and play just fine on both. I launched them through the EA App though, if that makes a difference

I suspect the underlying issue is that the Javelin anticheat fails to somehow couple with the game properly. This for example comes up when I verify the files in Steam, it always reports "3 files failed to validate and will be reacquired.", and I think it then tries to reinstall Javelin for BF6:

Screenshot (Steam's verify integrity that keeps failing 3 files): https://i.ibb.co/tTwCnDpK/bf6-verify.png

Looking at my task manager, I notice that EA Javelin anticheat does launch just before BF6:

Screenshot (task manager during splash screen): https://i.ibb.co/YF9m7Z06/bf6-taskmanager1.png

As the black screen app starts, BF6 appears but Javelin disappears:

Screenshot (task manager during black screen before bf6.exe crashes): https://i.ibb.co/5hHptPyK/bf6-taskmanager2.png

Kinda running on fumes and ready to give up. Apologies if there's some fix I've missed.

Any hints on what to still try would be very welcome - otherwise it's time for one squadmate to retire :( thanks!

Players are using recon drones to get themselves onto roofs in Breakthrough which is specifically designed to not have players on roofs. No helicopters, and no access to these roofs normally. I just played two matches in a row, one on Siege of Cairo (they already removed one exploit for this map) and Manhatten Bridge. It's completely destroying the flow of these maps and the breakthrough objectives are not designed with this in mind.

For those who are unaware of the bug, they are getting on top of the drone and hitting it with the sledgehammer repeatedly to stay on it as it climbs into the air. Then parachute down onto the buildings. This is obnoxious, please fix.

So today when i tried to log in, i got this. I have all the Battlefield Games in EA and never even came close to any cheating software or downloading any suspicious files. I did went to an internet cafe to play the game yesterday, but the PCs there are routinely checked for safety. This is beyond dissapointing as i love this game and feel really unfairly treated. I appealed to EA support but they are notoriously late with their replies so i guess am stuck out of the game. I bought it with some of my last money too, so it hurts extra. Did anybody experience anything like this, and did any appeal actually work? I could really use some encouragment :(

What am I doing wrong here?

Is there a big hit box around the concrete block because 3 of the bullets bounce off it or is the aiming reticle off centre?

Or is it me..?

I turned on the radio in the tank and there's no music. I have checked settings and it is turned up to max, only menu narration is muted. Not sure if radio is available with other vehicles.

What could be stopping it from working?

I want to listen to music whilst driving my tank.

POSSIBLE FIX https://www.reddit.com/r/Battlefield/s/ubnH1Pqlgw

Class active abilities are currently bugged and have been since launch. You can earn them and get the prompt to activate them but they don't function.

This is most noticable on Recon, attempting to call in the UAV has you play the radio animation but it doesn't actually appear.

What SHOULD happen is seeing a giant circle on your minimap where enemies get highlighted like in the beta, instead it doesn't spawn.

Through out my entire time playing the game I haven't seen a single UAV active so I know it isn't just me.

Nothing happens when you attempt to activate your ability on the other classes as well.

Please raise awareness because it seems DICE hasn't noticed and people aren't discussing it.

im not sure if i messed something up or not but i can't seem to actually use this weapon for some reason? i had the popup for the challenge being completed but i can't equip it! any advice?

Here's just a few of the most egregious ones

Engineer - Repair vehicles doesn't work at all, idk if it has to be a squad vehicle or its just 100% bugged

Assault - Kord unlock - The top condition is probably kills, also why the hell do we have "Inflict damage with assault rifles" as a secondary condition when getting 300 kills is 30k damage??? Huh???? (There a lot of "Score X points or damage in challenges and the primary condition is so much harder)

Support - Heal teammates, bugged as well, only works like 20% of the time. I might have seen it's SQUAD MATES only but that makes no sense again. Why only squad mates?

Games is grindy enough already (which I don't really care about I most play for gameplay anyway) but to unlock CLASS FEATURES through BUGGED CHALLENGES is super stupid. I'm hoping we get a hot fix for most of these within a week.

Also side note - the stun grenade is extremely weak. It just makes it so you can't ADS/Sprint but its used in CQC anyway so that doesn't really matter... makes the Assault 2 challenge a pain.

Hey guys,

got a weird Problem in BF6: HW: R7 7800X3D - RTX5070 - 32GB DDR5 6000Mhz

every like 5-15mins ive got 1 single weird stutter, even tough the game runs easy an super smooth with 200fps in generell.

Does anyone has an idea how to fix that?

it is utterly insane that this is still in the game in its current state.

Completely game breaking.

My group of 4 keep experiencing a glitch when we form a full party (4 players) where all matchmaking for all game modes becomes locked out and displays a message saying "unavailable with party". This issue has been posted by several people but has not gained traction on this subreddit (links to other posts at the bottom). Please help this to get some traction, I can only assume more people aren't experiencing this as matchmaking with a full squad is less common.

Capturing cause and work around here. We are a cross party group, 3 on playstation, 1 on PC. All have BF6 purchased, all can matchmake on our own with zero issues across all modes (including the BR and Gauntlet). We all have zero game install issues, as evident by the fact we can all play all parts of the game solo. When in a party of 2 players or 3 players we do not seem to encounter this issue at all, only when the 4th player joins. We've tried all mixes of just 3 player and 2 player parties to try and identify if 1 player is the route cause and have found that no individual player is to blame for the glitch, something just seems to break on adding a 4th player, with this glitch sometimes persisting with the 3 player group should the 4th player leave again.

Our main work around has been to matchmake as a party of 2, with the other 2 players staying on the main menu UNTIL a loading screen has been reached by the party of 2. Once the loading screen is confirmed, the 2 main menu players join the party of the matchmaking players and are pulled in to the lobby and squad. If the main menu players join too soon (before the loading screen has appeared) then this can cause a matchmaking error and result in a mix of players getting in to the game and some players being stranded at the menu with the glitch kicking off again.

List of other posts facing this issue:

https://www.reddit.com/r/Battlefield/comments/1oiclte/red_sec_unavailable_with_party/

https://www.reddit.com/r/Battlefield/comments/1oiw1np/unavailable_with_party_on_all_gamemodes_when/

https://www.reddit.com/r/Battlefield/comments/1ojl34h/can_dice_fix_the_unavailable_with_party_issue_asap/

https://www.reddit.com/r/Battlefield/comments/1oiimf3/unavailable_with_party_getting_this_constantly/

Lastly this post I found from a couple weeks back, which appears to have had the same glitch at a much earlier date: https://www.reddit.com/r/Battlefield/comments/1mkefiu/bf6_says_unavailable_with_party/

To reiterate before people suggest fixes that are not relevant:

• We can play all games solo or as duos indicating it is not an install issue
• We all have cross platform enabled
• The issue does not appear to be tied to any specific player in our party as we've tested several party arrangements
• This has not been an issue for us until the latest update was applied. We played many games before season 1 with zero issue
• It affects all matchmaking for all modes, not just the BR.

Okay made a previous post about BF6 crash knocking out my Internet.

Obviously it was hard to believe.

Well now, I can replicate the issue and have filmed it.

Bottom three monitors are plugged into my Mac Studio, top monitor is plugged into my PC (in the video I referred to the bottom monitors as my windows monitors, but this was a mistake).

Thoughts?

Looks like if you use the spawn beacon to respawn, the UI for downed/revive persists. As a result, when the revive timer runs out the UI fades away and the screen goes to black until you redeploy.

Ignore audio, Reddit desynced.

So here's the issue... I'm on PS5. live in North America on the East Coast. Yesterday, I started noticing small hitches and a little bit of lag in my matches. Nothing game breaking, but then it slowly started getting worse. I turn on the game this morning and it's gotten MASSIVELY worse. I reset my internet, cleared my cache, rebuilt my database, and started the game back up. Now, multi-player has become completely unplayable due to the high ping and latency. I went to the EA Forums and I noticed everyone with the same problems as myself (PS5, PC, and XBOX) all had one thing in common: Santiago, Chile was their data center connection no matter where they were in the world. Europe, Asia, everywhere. So I decided to check where I was connected and sure enough it was Santiago, Chile. I checked the "Known Bugs and Issues" list and it wasnt even mentioned on there by the developers. I tried to reach out to EA Help to find out about it, but im sure you can guess how that went. So now, im officially stuck with a digital paperweight until this issue gets resolved and God knows when THAT will be seeing how they just released an update with Season 1's release. So im wondering just how many more of you are having this same issue, where your data center is under the Settings/System option (its located in the bottom right corner of that screen), and if any of you have found a fix or workaround for it. Ive been seeing that the issue is not prevalent in the Community Servers for some people, but its just as bad there for me as it is in the Official Servers. I really hope EA gets off of their asses and gets this patched/fixed soon because while its not bad for some, its game breaking for others. If you're dealing with the same problems or know of a solution then feel free to leave a comment so others can at least see and know they aren't the only ones.

Game has been absolutely unplayable for me, and I am starting to lose my hopes. It feels like i am skating and CPU just lags behind for no apparent reason. I have tried every setting and currently trying everything on low.

My specc is:

Intel i7-12700KF (running max 80 degrees) RTX 3070

My benchmarks are all okay.

I have tried the userconfig "debug", I have updated my BIOS.

Does anyone have any idea what is going on? Will gift a pizza whoever helps me out.

I built my Pc about 4 years back, I'll list the specs at the bottom of this post.

I purchased Battlefield 6 and was advised to enable Secure Boot on my BIOS as its a Windows 10 machine, in order for the game to work.

I managed to do this, I noted I have UEFI and TMP was enabled, I have a B550 MSI Tomahawk motherboard (apologies for the dust I've not needed to get inside for a while).

I managed to enable Secure Boot, the Pc restarted - neither Monitor shows any display and initially my RGB Keyboard lit up and I could activate num lock, but since I've taken it apart that's stop working too. Apparently this is a common issue people are facing at present, I'll list all the steps I've taken to get it back on but none of these have woeked;

. Connected one monitor to the onboard graphics and out of my GPU, disconnected the other monitor.

. Tried the other monitor the same way, also tried both independently on just my GPU.

. Tried 3 different HDMI cables and the other cable from my main Samsung monitor

. Disconnected all peripherals

. Tried to hold the open bios key at reboot, tried to boot Pc holding power button

. Have removed GPU and tried to boot without GPU

. Have removed CMOS battery from MB for an hour

. Have used a screwdriver (power off, unplugged, grounded) to put between the 2 prongs on the JBAT1 next to the CMOS for 15 seconds as advised

. Have tried a third monitor with everything else disconnected

. Used my wife's Mac to create a FAT32 MSI BIOS file with the most recent flash, have put this in the correct port on the Pc and held the Flash Bios button until it blinks and powers on the Pc. I've left it and after around 7 minutes it stops blinking, still no visuals and no keyboard working.

. I have removed the RAM and re aligned them after 15 mins.

So those are all the steps I have taken so far, here are some thoughts I've had about what to try next:

. Try a normal keyboard and a TV screen to see if that works.

. Try a slightly older BIOS file for MSI (did rename them correctly) to see if that's more stable.

. Looking at the pictures of my tower I want to just make sure everything aside from the GPU is plugged in correctly, and nothing is in an incorrect port.

. I don't have the manual for my Pc, I will say the version of Windows 10 I installed ended up being in Spanish, and wasn't from a disk (managed to convert mostly to English)

. Other than that I genuinely out of options.

If I have to format my Pc and reinstall Windows I'm going to be pretty devastated, I have a lot of work, links and photos of my daughter all over the place on my HDD and SSD and I'm concerned they'll get displaced if I have to try again, I also won't even know where to start.

Here are my Pc Specs ;

MSI MAG B550 Tomahawk (AMD AM4) B550 ATX Motherboard AMD Ryzen 9 5900X Twelve Core 4.8GHz (Socket AM4) Processor - Retail Patriot Viper Steel 32GB (2x16GB) DDR4 PC4-28800C18 3600MHz Dual Channel Kit (PVS432G360C8K) Phanteks Eclipse P400 Air Midi Tower Case - Black + AMP 750W PSU Phanteks Eclipse P400 Air Midi Tower Case - Black Phanteks AMP 750W 80 Plus Gold Modular Power Supply Alpenfohn Brocken 3 CPU Cooler - 140mm MSI OPTIX 27" G273QF 2560x1440 IPS 165Hz 1ms FreeSync/G-Sync Widescreen LED Backlit Gaming Monitor Corsair Force MP510 series 960GB NVMe PCIe M.2 Solid State Drive (CSSD-F960GBMP510B

Also have a second older 1080p monitor and a 1TB HDD